Business Details
17 Years
experience
Your Premier Pool & Hot Tub Destination in Norfolk
Founded in 2009, Tropical Waters has established itself as a trusted family-owned business dedicated to providing premium swimming pools, hot tubs, and pool tables in Norfolk, NE. Our team of experienced professionals, including owners Mike, Kristy, Matt, and Rich Braun, combines decades of expertise in pool and spa maintenance, retail, and commercial operations to deliver exceptional products and service. We pride ourselves on offering top-tier brands like Starlight Hot Tubs, Splash SuperPools, and Fischer Pool Tables, backed by personalized customer support and competitive financing options.Our 2012 relocation to a larger facility expanded our showroom, warehouse, and service capabilities, ensuring we meet the growing needs of our clients. With a focus on quality, reliability, and community engagement, we are committed to helping customers create lasting memories through backyard relaxation and entertainment solutions.
Services
Swimming Pool Sales
Hot Tub Maintenance
Pool Table Retail
Spa Installation
Pool Chemicals Supply
Details
- Year established: 2009
Highlights and features
- We offer over 18 years of combined experience in pool and spa services.
- We specialize in quality products from top brands like Starlight Hot Tubs.
- We provide flexible financing options for pools and spas.
- Our family-owned business prioritizes personalized customer support.
- We operate from a modern facility with expanded service capabilities.
What people say
Outstanding customer service
Quality products
Renewed my hope
Affordable payment options
Expert assistance
Services
Swimming Pool Sales
We offer durable above-ground and custom-designed swimming pools from Splash SuperPools. These pools feature structural integrity, energy efficiency, and long-term cost savings. Our team assists with sizing, installation, and warranty details for residential spaces in Northeast Nebraska.
Hot Tub Maintenance
Our maintenance plans ensure optimal hot tub performance through chemical balancing and equipment checks. Services include filter cleaning, component inspections, and winterization. We use BioGuard products for water clarity and sanitation tailored to individual usage patterns.
Pool Table Retail
We sell Fischer Pool Tables in 7-9 foot sizes with customizable felt colors and wood finishes. Additional offerings include foosball tables, shuffleboards, and accessories. Installation services ensure proper leveling and gameplay functionality for residential game rooms.
Pool Chemical Supply
We provide BioGuard chemical programs for pool maintenance, including Mineral Springs and SoftSwim options. Our technicians offer water analysis, dosage recommendations, and safety education to maintain clean, balanced pool water throughout the season.
Seasonal Pool Service
Our seasonal services include full pool opening and winterization procedures. Opening involves equipment startup, chemical treatment, and safety checks. Closing includes winterizing systems, adding protective chemicals, and securing pool components against cold weather damage.
People
Mike Braun
Co-Owner
With extensive spa and pool service experience since 2009, Mike co-founded Tropical Waters to bring quality outdoor living solutions to Nebraska residents. He oversees technical operations and product selection.
Kristy Braun
Co-Owner
Kristy co-founded Tropical Waters in 2009, applying her retail management expertise to help families find ideal pool and spa solutions. She manages customer relations and store operations alongside her family.
Matt Braun
Maintenance Specialist
Joining in 2010, Matt handles equipment maintenance and electronics systems. His technical skills ensure reliable operation of pool and spa components through regular service and repairs.
Rich Braun
Commercial Pools Expert
Rich joined the team in 2011 with decades of commercial pool experience. He specializes in complex system installations and maintenance for larger aquatic facilities across the region.
Questions
What financing options are available for pool and spa purchases?
We offer 18-month, 36-month, and 60-month plans with competitive rates. Customers can qualify for 'Same As Cash' financing on approved credit.
Do you service all brands of pools and hot tubs?
We service all major brands, including non-purchased equipment. Our technicians maintain systems from Starlight Hot Tubs, Cove Spas, and Splash SuperPools™.
What's included in seasonal pool opening services?
Opening services include equipment startup, filter cleaning, chemical balancing, and safety component installation. We ensure optimal circulation and water quality before use.
Can I customize my hot tub features?
Yes, we offer adjustable jets, air controls, and 2-speed pump options for Cove Spa models. Customers can choose from multiple shell colors and cover designs.
What brands of pool chemicals do you recommend?
We recommend BioGuard™ products for their effectiveness and compatibility with various pool types. Our staff provides personalized water care programs.
Are pool table installation services available?
Yes, we offer professional installation for Fischer™ Pool Tables, ensuring proper leveling, felt tensioning, and gameplay calibration in your home space.
Reviews (3)
David J. Colfack
Sep 04, 2020
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Not the best at assembling pool tables or communicating with customers, but in the end they took care of us.
Alen Eckhardt
Jul 01, 2020
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Very friendly and informative staff, got me setup with all the chemicals needed for our 10,000 gallon above ground pool, and what i needed to do for maintenance.
Jon Hausmann
Feb 07, 2019
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We really can't put into words how amazing it is to work with Mike and Kristi. They handled our pool installation with impeccable professionalism and excellent communication. The weather didn't cooperate this spring, but they worked tirelessly to make sure that the project was done in a timely manner AND ON BUDGET!!! HIGHLY RECOMMEND!!!!