Business Details
34 Years
experience
Emergency
services
Trusted Residential Plumbing Services in Allen, TX
Pro-Service Plumbing has been delivering reliable plumbing solutions to residential customers since 1992. Our family-owned business operates with a commitment to professionalism, performance, and integrity, ensuring every project is completed on time and within budget. All our licensed plumbers are personally vetted family members or long-term trusted associates, guaranteeing unmatched accountability. We specialize in addressing all plumbing, drainage, and sewer issues while maintaining transparent communication and competitive pricing.Our reputation for resolving complex problems efficiently has made us a trusted choice across Collin County communities like Plano, McKinney, Allen, and Frisco. With Master Plumber License #RMP-16352, we combine decades of hands-on experience with modern techniques to deliver durable, code-compliant results. Customer satisfaction remains our top priority, supported by 100% service guarantees and rapid emergency response capabilities.
Services
Faucet Repair
Leak Detection
Water Heater Installation
Drain Cleaning
Sewer Repair
Gas Line Repairs
Toilet Replacement
Slab Leak Repair
Repiping Services
Water Filtration Systems
Details
- Year established: 1992
Highlights and features
- Family-owned since 1992 with licensed plumbers personally vetted by owners
- BBB A+ accredited with proven track record of resolving complex issues
- 24/7 emergency response for urgent plumbing crises
- 100% satisfaction guarantee on all repair and installation work
- Transparent pricing with no hidden fees or surprise charges
Associations and certifications
- BBB
What people say
Quick emergency response
Competitive pricing
Professional technicians
Problem-solving expertise
Satisfaction guarantee
Services
Faucet Repair
Our technicians diagnose and fix faucet leaks, mineral buildup, and mechanical failures using manufacturer-approved parts. We service all brands and models, ensuring watertight seals and smooth operation. Customers benefit from same-day service and warranties covering both parts and labor.
Water Heater Installation
We install and repair traditional tank and tankless water heaters, optimizing energy efficiency and hot water delivery. Our team handles permits, code inspections, and old unit removal. Homeowners gain reliable hot water supply with extended equipment lifespan through proper installation.
Drain Cleaning
High-pressure jetting and camera inspections clear stubborn drain blockages without pipe damage. We identify root causes like grease buildup or tree root intrusion. Preventative maintenance plans reduce recurring clogs, saving customers from emergency service costs and water damage risks.
Sewer Repair
Trenchless technology and traditional excavation methods address cracked, collapsed, or leaking sewer lines. We perform pipe bursting and liner installation with minimal landscaping disruption. Repairs include warranties against future defects, protecting homeowners from expensive water damage liabilities.
Leak Detection
Thermal imaging and acoustic listening devices locate hidden leaks behind walls or under slabs. We repair slab leaks, pipe joint failures, and appliance connection issues. Early detection prevents structural damage and reduces utility bills through water loss prevention.
Questions
What plumbing services do you offer?
We handle all residential plumbing needs including faucet repairs, water heater installation, drain cleaning, sewer line replacement, gas pipe repairs, and emergency leak detection services.
Do you provide emergency plumbing service?
Yes, we offer 24/7 emergency response for urgent issues like burst pipes, severe leaks, and complete drain blockages requiring immediate attention.
Are your plumbers licensed and insured?
All technicians are licensed professionals covered by full liability insurance. Our Master Plumber License #RMP-16352 ensures compliance with local building codes and safety standards.
What areas do you service?
We serve residential customers throughout Collin County including Plano, McKinney, Allen, Frisco, and surrounding communities within a 30-mile radius of our Allen, TX location.
Do you guarantee your work?
Yes, every service includes a 100% satisfaction guarantee. We warranty both parts and labor for specified periods, with free follow-up visits if issues recur.
How quickly can you respond to service requests?
Emergency calls typically receive same-day technician dispatch. Scheduled appointments are available within 48 hours, with text updates provided for estimated arrival times.
Reviews (5)
Amanda Brown
Dec 30, 2021
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One night shortly after purchasing our home, we were using the kitchen sink when the hallway toilet started overflowing. Being new to the state, we didnt have a trusted plumber to reach out to. Because of the late hour we reached out to a generic emergency service and after waiting on hold were finally connected to a person and put on a wait list. I decided to keep searching and found Pro-Service Plumbing on the BBB website with an A+ rating. After seeing their business hours I decided to reach out, and Im so glad I did. The call was immediately answered by a real person, not an automated
David Humphries
Dec 20, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
So happy with the quick response from Tom! Called today and he was here this afternoon right on time. Assessed quickly and efficiently repaired our leaking faucet. Excellent experience and reasonably priced. We are big fans of Pro-Service Plumbing!
Service:Repair faucet
So happy with the quick response from Tom! Called today and he was here this afternoon right on time. Assessed quickly and efficiently repaired our leaking faucet. Excellent experience and reasonably priced. We are big fans of Pro-Service Plumbing!
Service:Repair faucet
Robert Palmer
Nov 26, 2021
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Positive:Professionalism
We called Pro Service Plumbing to install two new toilets in our home. They showed up on time, were clean, professional and thorough. As a small business owner, I know what customer service should look like. The folks at Pro Service are an example and do amazing job. I highly recommend them.
We called Pro Service Plumbing to install two new toilets in our home. They showed up on time, were clean, professional and thorough. As a small business owner, I know what customer service should look like. The folks at Pro Service are an example and do amazing job. I highly recommend them.
Jeffery Kelley
Nov 17, 2021
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This is a great company. They are responsive when scheduling and on time for the service call. Quality work by excellent plumbers. No upsell on the repair of our slow filling toilet. Just needed a small replacement part and not a complete fill kit. Highly recommend.
Services:Repair toilet,Unclog drain
Services:Repair toilet,Unclog drain
Anthony Morris
Oct 07, 2021
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Its one thing to have good on-site service, but Pro-Service has outstanding customer service on top. The coordination of the install was no nonsense. Yes, the service was fast but everyone is busy these days so that was just icing on the cake.
Tony Morris
Tony Morris
