Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Pool & Spa Solutions in Colonie, NY
Islander Pools has been a trusted name in the pool and spa industry since 1959, proudly serving the Colonie, NY community as a family-owned and operated business for over 65 years. Our expertise spans the full spectrum of backyard transformation, including premium pool installations, hot tub and spa sales, outdoor furniture, and comprehensive maintenance services. We are committed to delivering exceptional value through our Price Match Guarantee, ensuring customers receive the best possible deals without compromising on quality. Our team of seasoned professionals brings decades of combined experience, offering personalized guidance from initial consultation to installation and beyond.We prioritize customer satisfaction by providing educational resources, such as our free pool-closing classes, and maintaining a knowledgeable staff ready to address any inquiry. Our dedication to transparency, reliability, and community-focused service has earned us a reputation as a leader in the industry, with a track record of resolving issues promptly and ethically. By combining cutting-edge products with a client-centric approach, we strive to make every backyard an oasis tailored to our customers' lifestyles.
Services
Pool Installation
Hot Tub Sales
Spa Maintenance
Pool Closing
Water Testing
Outdoor Furniture
Pool Repairs
Salt System Conversion
Liner Replacement
Chemical Supplies
Details
- Year established: 1959
Highlights and features
- We offer over 65 years of experience in pool and spa solutions.
- Our team provides personalized guidance and expert installation services.
- We guarantee the lowest price with our Price Match Guarantee.
- Our service department resolves issues promptly and ethically.
- We educate customers through free pool-closing classes and consultations.
What people say
Exceptional customer service
Knowledgeable staff
Prompt repairs
Quality installations
Helpful advice
Services
Pool Installation
Islander Pools specializes in custom pool installations, offering above-ground, semi-inground, and inground options tailored to your backyard space. Our expert team ensures precise construction, from excavation to finishing touches, using durable materials for long-term enjoyment. We guide clients through every decision, including liner selection, safety features, and chemical systems, ensuring a seamless process from start to finish.
Hot Tub Sales
We provide a wide range of premium hot tubs, including Hot Spring Spas and Freeflow Spas, designed for relaxation and energy efficiency. Our sales team educates customers on features like saltwater systems, 120V plug-in models, and seating capacities. We ensure proper delivery, setup, and maintenance guidance to maximize your investment's value and comfort.
Pool Maintenance
Our maintenance services include chemical balancing, filter replacements, and seasonal closing/opening to keep pools pristine year-round. Technicians offer water testing, equipment repairs, and winterization, using trusted products like Simple Blue salt systems. We prioritize customer education to empower homeowners with the knowledge for optimal pool upkeep.
Spa Maintenance
We offer comprehensive spa maintenance, including filter cleaning, jet adjustments, and leak repairs, ensuring safe and efficient operation. Our technicians provide prompt diagnostics and transparent pricing, with options for routine checkups or emergency repairs. We also supply replacement parts and chemical kits for ongoing care.
Pool Closing
Our pool closing service prepares your pool for winter, including water testing, chemical treatment, and equipment winterization. Technicians install safety covers, drain lines, and protect against freezing, ensuring hassle-free reopening in spring. We offer step-by-step guidance for DIY closures or handle the process professionally for peace of mind.
People
Andrew Apple
Pool Sales Consultant
Andrew has guided countless customers through pool purchases, offering expert advice and hosting free closing classes. With over a decade of experience, he prioritizes transparency and customer education.
Dave Morris
Service Manager
Dave leads the service team, resolving complex pool issues and ensuring prompt, ethical repairs. His 20+ years in the industry reflect a commitment to customer satisfaction and technical excellence.
Nick Deck
Pool Expert
Nick assists with chemical balancing, equipment troubleshooting, and customer education. Known for his patience and product knowledge, he has become a trusted advisor for new and seasoned pool owners.
Vince
Service Technician
Vince specializes in pool and spa repairs, delivering efficient solutions for leaks, equipment failures, and system upgrades. His professionalism and attention to detail ensure lasting results for every client.
Herb A.
Service Coordinator
Herb manages liner replacements and installations, combining technical skill with clear communication. His 30-year career reflects a dedication to quality craftsmanship and customer care.
Questions
What services does Islander Pools and Spas offer?
We provide pool and spa sales, installation, maintenance, repairs, chemical supplies, and outdoor furniture. Our services cater to both residential and commercial clients.
Do you offer financing options for pool purchases?
Yes, we offer financing plans to make pool ownership accessible, with flexible terms and competitive rates for qualified customers.
How can I test my pool water?
Bring a water sample to our store for free testing, and our staff will recommend adjustments to maintain optimal chemical balance.
Do you service pools outside Colonie?
Yes, we serve Colonie, Ballston, Albany, Saratoga Springs, Troy, and surrounding areas in New York.
What is your Price Match Guarantee?
If a local competitor offers a lower price on the same item, we’ll match it to ensure you get the best deal.
Can you help with spa repairs?
Our technicians provide prompt spa diagnostics and repairs, including leak fixes, control panel replacements, and filter maintenance.
Videos
Reviews (5)
Frank Barbera
Jan 14, 2022
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I had a service emergency, frozen pipes to the motor, and the Islander service technician came right out on a frigid Saturday to assess and repair. The tech then came back first thing Monday to finish. The quick response by Islander, particularly Vince, turned a potential loss into a routine matter.
Patrice Dickerson
Jan 01, 2022
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If you need a spa and want it to be an informative and fun experience, see Kenny. He listens to your needs and informs you, rather than trying to sell you something. What a great positive person to represent Islander!
Anna Myers
Oct 06, 2021
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Used Islander to close our pool for the first time. We were fortunate to have Vince complete the project. Vince was fantastic. Closed the pool all by himself. He was friendly, courteous and very professional. Has a work ethic you dont see too often anymore. Couldnt be more pleased! We also had the pleasure of having Tyler come out earlier in the season to deal with a pump leak. Tyler was also fantastic. Overall, very pleased with the service provided by Islander Pools.
Eileen H.
Sep 28, 2021
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HUGE FAIL!! Please take your business elsewhere! It seems as though being rude is a prerequisite for working at Islander in Colonie. Kenny the " Leisure Consultant " was rude but, I gave him the benefit of the doubt. Then while trying to resolve a current ongoing issue I had unpleasant experience of dealing with the equally rude store manager Andrew. All while trying to get a $300 refund check to cover the cost of a diver to repair the pool liner that has leaked since day one 7/16/21. The diver told me that it was a perfectly round hole that in her opinion was not done by us.
Please
Please
Michele Patentreger
Sep 08, 2021
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I wanted to share that I really have enjoyed every sales and service experience Ive had with Islander Pools. I have a hot tub, that came with my house purchase, bought at Islander Pools. Recently, my hot tub control panel stopped working. I called and spoke with Dave in the service department. He immediately knew what the problem was based on my description. He initially quoted a charge of $1200 for the 2 parts needed. Of course, I nearly fell off my chair and was crying when I gave my credit card info (not reallyyou cant take it with you!). I was pleasantly surprised when my bill was
