Business Details
Emergency
services
Your Trusted Partner for Custom Pool Solutions in Louisville
Suntime Pools West has been a trusted name in pool construction, renovations, and retail services for over four decades. Founded by George Hoge, our company was built on the principles of quality craftsmanship, integrity, and exceptional customer service. With a team of over 50 trained professionals and two retail locations in Louisville, KY, we specialize in creating custom inground pools, revitalizing existing pools through renovations, and providing comprehensive pool maintenance solutions.Our commitment to innovation is evident in our use of advanced technologies like Latham Vinyl Liners, Jandy Water Features, and Coverstar Automatic Covers. We prioritize customer education through our Pool School program, ensuring clients understand proper pool care. Our dedication to excellence has earned us a sterling reputation, with numerous testimonials praising our expertise, reliability, and personalized approach to every project.
Services
New Pool Construction
Pool Renovations
Retail Sales
Water Testing
Equipment Installation
Pool Openings/Closings
Vinyl Liner Replacement
Safety Cover Installation
Pool School
Winter Services
Highlights and features
- We offer 40+ years of specialized pool construction expertise
- Our team includes 50+ trained pool professionals
- We provide free in-store water testing and analysis
- We offer comprehensive pool school education programs
- We carry top industry brands like Latham and Jandy
What people say
Knowledgeable staff
Excellent customer service
Prompt emergency response
Quality construction
Free water testing
Services
New Pool Construction
We specialize in custom inground vinyl liner pool construction, offering both Latham vinyl liners and fiberglass shell options. Our expert team designs and builds pools tailored to your backyard space and personal style preferences. With pricing starting at $80,000 including equipment and concrete surround, we provide comprehensive solutions from initial design to final installation.
Pool Renovations
Our renovation services breathe new life into existing pools through liner replacements, structural repairs, and equipment upgrades. We offer complete deck transformations using cantilevered concrete and install modern water features to enhance aesthetics and functionality. Our team handles every aspect of the renovation process with minimal disruption to your property.
Pool Maintenance
We provide comprehensive maintenance programs including weekly cleaning, chemical balancing, and equipment inspections. Our trained technicians use high-quality BioGuard products to maintain optimal water chemistry. We offer seasonal pool openings and closings, as well as emergency service for urgent pool issues.
Retail Sales
Our retail locations offer a complete selection of pool chemicals, equipment, and accessories. We carry top brands like Jandy, Maytronics, and BioGuard, along with outdoor furniture from Pawleys Island and Big Green Egg. Our certified staff provides expert advice and free water testing for all customers.
Pool School
Our Pool School program teaches homeowners proper pool maintenance techniques through hands-on lessons and instructional videos. We cover water chemistry, equipment operation, and seasonal care to help customers maintain clean, safe pools. The program includes personalized training with our experienced technicians.
Questions
What types of pool services do you offer?
We provide new pool construction, renovations, maintenance services, equipment installation, and retail sales of pool supplies and outdoor living products.
Do you service aboveground pools?
While we specialize in inground pools, we can assist with water chemistry testing and retail needs for aboveground pool owners.
How often should I test my pool water?
Test weekly with strips and bring a sample to our store monthly for detailed analysis. Test more frequently after heavy use or rain.
What pool renovation options are available?
We offer liner replacements, deck upgrades, equipment modernization, and structural modifications including new steps and benches.
Do you offer pool maintenance programs?
Yes, we provide weekly cleaning, chemical balancing, and equipment inspections, plus seasonal openings and closings.
What payment options are available?
We accept major credit cards, cash, and checks for all our pool construction, renovation, and maintenance services.
Reviews (6)
Jennifer Rice
Oct 18, 2020
Report
Amazing customer service!! Everyone is great. Brian is very knowledgeable on the pools and products. I was four days into an above ground pool install, with a pool kit that I bought online (from a different company). The pump was missing parts. Brian and Suntime saved the day!! We were able to find parts at Suntime and make it work. I cannot thank you enough!!
Cal Balsam
May 30, 2019
Report
We have been with Suntime Pools West for a few years now. They have been OUTSTANDING! Their techs are very pleasant, they are fast when you have an emergency and they are honest. I don't write many reviews like this but due to their customer service, I felt compelled to let everyone else know how excellent they are.
William Byrley
Jun 19, 2017
Report
Suntime Pool West provides outstanding service in all aspects of pool ownership. Their knowledgeable, friendly employees provide all the information needed to make pool ownership a pleasure.
Chris Wade
May 08, 2017
Report
Buyer beware. Ensure you are an educated consumer before attempting to purchase anything from this store. I asked for a salt control panel, they said they had one and sold me the panel computer chip (amazon $185) for the panel for $300. When I went back to return it because it was the wrong product they tried to sell me the correct panel ($540 amazon) for $700. Definitely will not go back.
Alex Fransen
Oct 20, 2016
Report
Suntime Pools west is the best in Louisville hands down! These guys really know there stuff and have been at it a long time. Thanks again suntime pools for everything you do for us!!
Beth Marchetti
May 15, 2016
Report
So happy I found Suntime today. After struggling with a local vendor and trying to network a busy national vendor, I feel like I have found a place I can trust with my pool needs and questions. They are patient and helpful.
