With more than four service trucks serving Smyth, Wythe, Grayson, and counties beyond, we make customer service a reality, not a slogan. Our service trucks are fully stocked and equipped to service our many customers' equipment needs. Our experienced service staff is trained in all phases and types of heating and cooling equipment.
Our service staff is constantly attending classes thereby updating their knowledge with the ever changing high tech equipment and system design. All this is to better meet the needs of our customers. Our customers that have purchased our equipment and systems have an emergency number available to them should their heating and cooling system go down on weekends.
The single most important element of our customer service program is our people; they are experienced, knowledgeable, and dedicated to the spirit of providing the highest level of service to our customers. As a Carrier dealer, with a wide variety of products to choose from, we can keep your family healthy and feeling comfortable all year long.
Our service staff is constantly attending classes thereby updating their knowledge with the ever changing high tech equipment and system design. All this is to better meet the needs of our customers. Our customers that have purchased our equipment and systems have an emergency number available to them should their heating and cooling system go down on weekends.
The single most important element of our customer service program is our people; they are experienced, knowledgeable, and dedicated to the spirit of providing the highest level of service to our customers. As a Carrier dealer, with a wide variety of products to choose from, we can keep your family healthy and feeling comfortable all year long.
Services
History
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Custom Air, Inc. is a leading heating and cooling contractor specializing in high-efficiency heating and cooling equipment, air quality and duct cleaning in the counties of Smyth, Wythe, Grayson, and beyond. Custom Air was founded in 1993 by Brian K. Reynolds. Brian has over 30 years experience in the HVAC industry in both heavy to light commercial and residential equipment.
Our Team
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Our team is committed to providing your heating or cooling needs with the best service possible. We believe you owe it to yourself, your family, or business to use a company that is second to none for installation, maintenance, and repairs. Brian is a 1982 graduate of the Smyth County Vocational School where he studied Industrial Maintenance mechanics.
Product Knowledge
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Today's heating and cooling equipment offers advanced technology and systems to dramatically improve energy efficiency and the comfort level of your home. We also offer technologies to help protect your home from fire and natural disasters as well as the electronics in your heating and cooling equipment from electrical surges.
Indoor Air Quality
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Your home should be your safe place, but is your inside air dangerous to your heath? We offer a variety of indoor air quality products, each of which target and combat numerous indoor air pollutants. Our indoor air quality products will help you maintain a clean and healthy indoor air environment, creating a safe haven for your family.
Standby Power Generators
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Standby Power Generators can help maintain your comfort and a relatively normal life during power outages by supplying a totally automatic backup power source to your home. When the power from your utility company goes out, the standby power generator automatically turns on, whether you're home or not, and automatically shuts off when power is restored.
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