Business Details
42 Years
experience
Emergency
services
Your Trusted Source for Outdoor Leisure Solutions
Lifestyle Outdoor has been a trusted name in the outdoor living industry since 1984, celebrating over four decades of service to Southern California communities. Founded by Jeff Claypool, our family-owned business has grown from a small spa distributor to a leading provider of luxury hot tubs, swim spas, saunas, and cold plunge pools from premier brands like Jacuzzi, Hot Spring, and Endless Pools. Our team of experts, many with over 20 years of industry experience, combines technical knowledge with personalized service to help customers find the perfect backyard leisure solutions.We maintain strong relationships with manufacturers to stay at the forefront of product innovations while prioritizing customer education through comprehensive resources and hands-on support. Our commitment to quality extends beyond products to include professional installation, maintenance services, and flexible financing options. With six conveniently located showrooms across Southern California, we continue to uphold our founding principles of integrity, expertise, and exceptional customer care while adapting to evolving industry standards and customer needs.
Services
Hot Tubs
Swim Spas
Saunas
Cold Plunge
Endless Pools
Spa Maintenance
Installation Services
Financing Options
Water Care
Accessories
Details
- Year established: 1984
Highlights and features
- We offer over 40 years of specialized experience in outdoor leisure products
- Our family-owned business maintains direct relationships with top manufacturers
- Our team includes experts with up to 20 years of industry experience
- We provide comprehensive financing options for all our products
- We guarantee professional installation and ongoing maintenance services
What people say
Excellent service
Knowledgeable staff
Easy installation
Professional technicians
Great value
Services
Hot Tubs
We offer a comprehensive selection of luxury hot tubs from leading brands like Jacuzzi, Hot Spring, and Caldera. Our inventory includes models ranging from compact 2-person spas to large 8-person units with advanced hydrotherapy features. Each hot tub purchase includes professional consultation to match your needs with the perfect configuration of seating capacity, jet systems, and energy-efficient technology. Our team provides complete installation services and ongoing maintenance support to ensure years of trouble-free operation.
Swim Spas
Our swim spas combine fitness functionality with relaxation features through patented Endless Pools technology. These units feature adjustable current systems for swimming workouts while maintaining comfortable temperatures for hydrotherapy. Available in multiple sizes with customizable jet configurations, our swim spas serve dual purposes as both exercise equipment and social spaces. We offer professional site evaluation and installation services to ensure proper electrical and foundation requirements are met.
Saunas
We provide infrared saunas from Jacuzzi and other premium brands that deliver therapeutic heat therapy for wellness benefits. Our selection includes single and multi-person units with advanced heating systems that operate at lower temperatures than traditional saunas. These units are designed for home installation with minimal electrical requirements. Our experts guide customers through the selection process to find the optimal size and configuration for their space and wellness goals.
Spa Maintenance
Our comprehensive maintenance services ensure optimal performance of all hot tubs and swim spas. We offer quarterly water changes, system inspections, and preventative maintenance packages. Our certified technicians handle warranty and non-warranty repairs using genuine manufacturer parts. Emergency service is available for urgent issues like heating failures or circulation problems. We also provide water chemistry management guidance to maintain clean, balanced water.
Installation Services
We handle complete installation of all purchased products with professional delivery and setup. Our team evaluates your property to determine optimal placement and access routes. Services include electrical system verification, foundation preparation, and final positioning of units. We coordinate with third-party contractors when necessary for site preparation work. Post-installation walkthroughs ensure customers understand operation and maintenance requirements for their new equipment.
People
Jeff Claypool
Founder, Owner, President
With over 40 years in the pool and spa industry, Jeff Claypool established Lifestyle Outdoor in 1984 after learning the business from his father. He has grown the company from a single retail location to six Southern California showrooms while maintaining family ownership. Jeff continues to shape the business strategy while ensuring adherence to core values of quality and customer service.
Spencer Claypool
Marketing and Sales Manager
Spencer Claypool brings digital marketing expertise to Lifestyle Outdoor while maintaining hands-on involvement in showroom sales. He specializes in matching customers with the perfect spa configurations based on lifestyle needs. Growing up in the family business gives him unique insights into product selection and customer satisfaction requirements for both residential and commercial applications.
Garett Claypool
Regional Manager
As Regional Manager, Garett Claypool oversees operational efficiency across all showrooms. He manages behind-the-scenes logistics that enable superior customer service while maintaining family business values. With over a decade of experience in the family company, he focuses on process improvements that benefit both staff and customers.
Keith
Sales Manager
Keith provides expert guidance in selecting the right hot tub or swim spa for each customer's specific needs. He coordinates installation logistics and ensures proper equipment placement without requiring major structural modifications. Multiple customer reviews specifically praise his patience, technical knowledge, and follow-through on delivery commitments.
Marc
Sales Specialist
Marc combines product expertise with personalized service to help customers navigate selection decisions. He provides detailed explanations of technical specifications while maintaining patient, pressure-free consultations. Customers consistently highlight his reliability and post-purchase support as key differentiators in their purchasing experience.
Questions
What financing options are available for hot tub purchases?
We offer financing through partnerships with major lenders for qualified buyers. Terms vary based on creditworthiness, but we work with customers to find suitable payment plans that fit their budget while maintaining competitive interest rates.
How long does hot tub delivery and installation take?
Delivery typically takes 2-6 weeks depending on product availability. Installation day involves professional positioning, electrical connections, and water testing. We coordinate all logistics to minimize customer effort and ensure proper setup.
What maintenance is required for swim spas?
Swim spas require regular water testing, filter cleaning, and periodic draining. We recommend quarterly professional maintenance visits plus daily user care. Our team provides detailed instructions and sells all necessary chemical supplies.
Do you service all hot tub brands?
While we specialize in the brands we sell, our technicians can service most major hot tub and swim spa brands. Warranty work requires manufacturer certification, but we handle repairs for many common brands across Southern California.
What warranty coverage comes with new purchases?
Warranty terms vary by brand and product type. Jacuzzi hot tubs typically include 10-year shell coverage, 5-year parts, and 2-year labor. We explain all warranty details during purchase and register each product with the manufacturer.
Can you install hot tubs in difficult access locations?
Our team specializes in challenging installations, including multi-level homes and narrow access paths. We conduct site evaluations beforehand and have experience navigating complex delivery requirements for custom installations.
Reviews (6)
A. W.
Jan 10, 2022
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Unfortunetely, the service dept. is way too under-staffed. Also, the quality of the repair work varies greatly depending upon who is sent to you. Some repair people are great and some not so much. Problem is it's really hard to find spa repair people so you're kind of stuck.
T. J. Morales
Jan 01, 2022
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My experience with Lifestyle Outdoor in Sherman Oaks was absolutely fantastic! Like many new homeowners during the pandemic, I was looking for a high quality hot tub that could be delivered to my home without too much hassle. After meeting with Alyssa at Lifestyle Outdoor I was immediately at ease. She asked me lots of thoughtful questions about my home and the type of hot tub I would be most interested in, she carefully selected some potential hot tubs, and then gave me a comprehensive tour of the store. She also emailed me lots of helpful recommendations and information after my initial visit
Sean Novak
Dec 30, 2021
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Ordered a Hot Springs Beam around April 2021 and received it in September which is not too bad during the pandemic when most places I called around said almost a year out! They arrived on time and the setup was quick, I was surprised to learn upon delivery the cover lift was on backorder (again, pandemic), but Lifestyle quickly remedied that for me and found me an equivalent and slightly nicer lift available sooner and they honored the price I'd already paid. Communication and service was great throughout the process and they gave me a very fair price in the end, especially considering the insane
Andy Steuer
Nov 04, 2021
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The team at Lifestyle Outdoor has been fantastic to work with. We knew little about the process at the beginning of our journey to get an Endless Pool and Jeff and Kelly both made the experience easy to understand and they both were very helpful and hands on when it came time for installation. As a result, we have a beautiful Endless Pool installed in our house and we are thrilled to have it and use it every day. I highly recommend the team at Lifestyle Outdoor - they'll take good care of you.
Dana Harrel
Oct 25, 2021
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We decided to get a swim spa right before the pandemic and because the factories closed - the whole experience took a lot longer than expected. Each step of the way Lifestyle Outdoor held our hand and helped us feel like we had the latest updates. When it came time for delivery, they were total professionals and gave us the supplies needed to get us going. We love the spa and the great customer service we received.
Tracy A.
Oct 25, 2021
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We purchased our JLX Jacuzzi from Lifestyle Outdoor years ago. We have had them come out periodically for small things that needed repair. We recently had their technicians Kheshawn and Bryce come to do some repairs. THEY WERE GREAT!!! They gave us some great tips about how to keep our Jacuzzi in good condition. Ones we had never heard before. They were incredibly knowledgeable and super personable. Lifestyle Outdoor has always treated us right and Kheshawn and Bryce were an excellent addition to our experience.
