Business Details
21 Years
experience
Emergency
services
Trusted Water Damage Restoration in Aurora, IL
Spectrum Restoration is a family-owned company with two decades of experience providing emergency mitigation and cleaning services. Our IICRC-certified team prioritizes safety and efficiency, offering 24/7 response with a two-hour onsite guarantee. We specialize in water damage restoration, fire damage cleanup, and mold remediation, serving residential and commercial clients across Aurora, North Aurora, and surrounding areas. Our commitment to quality is reflected in our partnerships with all major insurance companies and our track record of resolving complex damage scenarios.With advanced equipment and a focus on minimizing downtime, we document every step to streamline insurance claims. Our team's expertise extends to sewage cleanup, frozen pipe repairs, and basement water damage restoration, ensuring comprehensive solutions for property recovery. Customer satisfaction is central to our operations, evidenced by our A+ BBB rating and consistent positive feedback from clients. We combine technical proficiency with compassionate service, offering military and senior discounts while maintaining 24/7 live phone support for urgent needs.
Services
Water Damage Restoration
Fire Restoration
Mold Remediation
Commercial Cleaning
Emergency Response
Sewage Cleanup
Frozen Pipe Repair
Basement Restoration
Carpet Cleaning
Hardwood Cleaning
Details
- Year established: 2005
Highlights and features
- We offer 20 years of family-owned restoration expertise
- Our team provides guaranteed 2-hour emergency response
- IICRC-certified professionals handle complex damage cases
- We maintain 24/7 live phone support for urgent needs
- Direct insurance company collaboration simplifies claims
Associations and certifications
- IICRC
What people say
Immediate and thorough
Prompt and responsive
Courteous and professional
Phenomenal job
Exceeded expectations
Services
Water Damage Restoration
Our certified technicians provide rapid water extraction and property restoration services. Using industrial-grade equipment, we dry affected areas within hours to prevent mold growth and structural damage. The process includes water removal, sanitization, and complete documentation for insurance claims.
Mold Remediation
We specialize in identifying and eliminating mold infestations through containment, HEPA vacuuming, and antifungal treatments. Our process prevents cross-contamination while restoring affected areas to safe conditions. Post-remediation testing ensures complete mold elimination from residential and commercial properties.
Emergency Response
Available round-the-clock for urgent damage scenarios, our emergency team guarantees onsite arrival within two hours. This service covers immediate water extraction, fire damage stabilization, and temporary protection of affected properties to minimize further losses.
Commercial Cleaning
Tailored cleaning solutions for commercial spaces affected by water, fire, or sewage damage. Our services include large-scale carpet cleaning, hardwood floor restoration, and upholstery treatment while minimizing business disruption during recovery operations.
Sewage Cleanup
Specialized handling of contaminated water from sewage backups requires protective gear and biohazard protocols. Our team removes hazardous materials, sanitizes affected areas, and restores properties to meet public health standards while following strict safety regulations.
People
Cory Hansen
President
With two decades in restoration services, Cory leads Spectrum's operations while balancing family life with four children. His leadership focuses on combining technical excellence with compassionate customer service.
Jason Hoskins
Client Experience Initiator
As the first point of contact for many clients, Jason combines his calming demeanor with extensive restoration knowledge to coordinate effective damage response solutions.
Brian Olson
Sales Associate
A former volunteer firefighter since 1999, Brian brings crisis management expertise to his sales role while coaching youth football and managing client relationships.
Russell Avery
Restoration Project Manager
Russell oversees project execution with a focus on quality standards. His team manages complex restoration projects while maintaining work-life balance with family disc golf outings.
Questions
What areas do you service?
We serve Aurora, North Aurora, and surrounding communities in Illinois with emergency restoration services.
Do you handle insurance claims?
Yes, we work directly with all major insurance companies to document and process damage claims.
Are your technicians certified?
Our team includes IICRC-certified professionals trained in water damage restoration and mold remediation.
What emergency services are available?
We provide 24/7 emergency response with guaranteed two-hour onsite arrival for water, fire, and sewage damage.
How quickly can you respond?
Our average response time is under two hours for emergency situations across the service area.
Do you offer free estimates?
Yes, we provide free damage assessments and restoration cost estimates for all service requests.
Videos
Reviews (7)
Edward Conklin
Aug 14, 2021
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Positive:Professionalism,Quality,Responsiveness
Our basement had a major water event due to backup sewer with a heavy rain. We got put in contact with Spectrum at 8:30 am and they arrive and started pumping out the water within one hour. Amazing crew, professional and totally trustworthy. Highly recommend them!
Services:Water damage cleanup,Sewage cleanup
Our basement had a major water event due to backup sewer with a heavy rain. We got put in contact with Spectrum at 8:30 am and they arrive and started pumping out the water within one hour. Amazing crew, professional and totally trustworthy. Highly recommend them!
Services:Water damage cleanup,Sewage cleanup
Your Favorite Blended Family
Jun 26, 2021
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Positive:Professionalism
Corey helped us to figure out that we actually didnt need to use him and sometimes telling people that youre not the best fit is the hardest thing to do and we really appreciated his honesty and his professionalism
Corey helped us to figure out that we actually didnt need to use him and sometimes telling people that youre not the best fit is the hardest thing to do and we really appreciated his honesty and his professionalism
Sankar Sumanth Sarode
Jun 21, 2021
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Spectrum Restoration services guys have left a dent, scratch and bumper dislocation on my car, which was beside physically handicap parking. I would certainly not recommend so unprofessional services.
Tanner Holmes
Feb 03, 2021
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I have 12+ retail stores in the Chicagoland market and have used Spectrum several times. On every occasion, their entire team was extraordinarily helpful, professional and fun to work with. They communicate well, follow up swiftly and get the job done right. It also helps that they are also the most attractive price offering for specialty cleaning services. Will absolutely use them again when I need it!
Vu Nguyen
Jan 27, 2021
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I have had to use Spectrum twice...first was a Sump Pump failure that involved removal of carpet in our finished basement and second was a toilet overflowing from upstairs through to downstairs. Water is a tricky thing and you want to be sure you get it handled right to avoid mold. Speed is the key and Spectrum responded quickly both times!
Susan DeLay
Jan 18, 2021
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My pipes froze and burst while I was out of town, so for several days, water poured into my townhouse. When I got home, I walked into a disaster area. I didn't even know what to do first. I called my insurance agent who said to call Spectrum. They responded quickly and sent a professional to assess the damage. Spectrum was at my residence every day, working long hours to sort out the damage, tear up floors, tear down walls and counters, haul away all the property I lost, handle mold treatment and whatever else needed to be done--all for a fair and reasonable price. While I dealt with the trauma
Susan DeLay
Nov 24, 2019
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When my house flooded, I called Spectrum and expected great work because they came so highly recommended. I got all that and more. What I did not expect was to work with people who cared so much about excellence and who cared so much about getting me through this difficult time. On a scale of 1-5, where 5 is perfection, they deserve a 10.
