Business Details
14 Years
experience
Your Trusted Hot Tub & Swim Spa Store in Oxford, Maine
Since 2012, Pat's Hot Tubs & Pools has served Oxford County, Maine, as a family-owned business dedicated to simplifying hot tub, pool, and swim spa ownership. Our founders, Pat and David Paine, bring over 30 years of combined industry expertise to every customer interaction, offering personalized guidance on product selection, water chemistry, and maintenance. We specialize in sales, installations, and repairs for above-ground and in-ground pools, alongside a curated selection of premium brands like Hydropool, Nordic Hot Tubs, and Pentair. Our full-service approach includes customized maintenance programs designed to enhance safety, longevity, and enjoyment of aquatic investments. By prioritizing computerized water analysis and tailored sanitization systems, we ensure clients receive cost-effective solutions that outperform generic retail alternatives.As a locally rooted business, we emphasize transparency, reliability, and community-focused service. Our operating hours reflect commitment to accessibility, with extended weekday availability and Saturday appointments. Through decades of hands-on experience, we have cultivated a reputation for technical proficiency and customer-centric problem-solving. Our mission remains centered on delivering exceptional value through expert advice, quality products, and comprehensive after-sales support. This dedication positions us as trusted advisors in backyard aquatic solutions for residential clients.
Services
Hot Tubs
Swim Spas
Spa Service
Pool Maintenance
Water Analysis
Equipment Repair
Pool Chemicals
Installation Services
Details
- Year established: 2012
Highlights and features
- We offer 30+ years of combined industry expertise in aquatic solutions
- Our family-owned business provides personalized water chemistry analysis
- We carry premium brands including Hydropool and Pentair Pool Products
- We implement customized maintenance programs for all pool/hot tub types
- Our technicians provide computerized water testing and sanitization systems
Services
Hot Tubs
We offer a complete range of Hydropool and Serenity hot tubs designed for relaxation and therapeutic benefits. Our inventory includes multiple sizes and configurations to complement various backyard spaces. Each purchase includes expert guidance on installation, water chemistry, and maintenance requirements.
Swim Spas
Our Executive and Aquatic swim spas provide year-round exercise and recreation opportunities. These units combine swimming, lounging, and fitness training capabilities in residential settings. We offer comprehensive support from selection through installation and ongoing maintenance.
Spa Service
Professional maintenance programs include computerized water analysis, sanitization system installation, and cleaning schedules. Services cover openings, closings, and winterization for both pools and hot tubs. Customizable options available for weekly, bi-weekly, or on-demand visits.
People
Pat Paine
Co-Owner
With over 30 years in the pool and spa industry, Pat provides expert product knowledge and personalized service. Committed to customer education on proper water chemistry and maintenance practices.
David Paine
Co-Owner
Bringing decades of technical expertise, David specializes in equipment selection and system optimization. Focuses on ensuring clients receive cost-effective solutions tailored to their specific aquatic needs.
Questions
What hot tub brands do you carry?
We feature Hydropool and Serenity hot tubs, known for their self-cleaning technology and therapeutic benefits.
Do you service in-ground pools?
Yes, our technicians provide repair and maintenance services for both above-ground and in-ground pools.
What maintenance programs are available?
We offer customizable options including weekly, bi-weekly, monthly, or on-demand service visits for pools and hot tubs.
Are pool chemicals included in service?
We recommend specific chemical brands like Clearview and Serena Spa, but do not include chemical costs in service packages.
Do you operate year-round?
Our store maintains regular business hours throughout the year, with seasonal adjustments for holiday periods.
Reviews (5)
Brian W.
Sep 05, 2021
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A great experience from the first interaction to the final installation.
Pat and the team are all top-notch and did a great job of helping us choose the right hot tub for our needs and then communicated regularly on delivery timing, since the pandemic had resulted in significant backorders everywhere. The team was careful in managing the installation and then took the time to walk us through the features of the new hot tub, as well as educate us on proper spa chemical management. Most of all, everyone at Pat's Hot Tubs and Pools is friendly, courteous, and a pleasure to work with. Many companies
Pat and the team are all top-notch and did a great job of helping us choose the right hot tub for our needs and then communicated regularly on delivery timing, since the pandemic had resulted in significant backorders everywhere. The team was careful in managing the installation and then took the time to walk us through the features of the new hot tub, as well as educate us on proper spa chemical management. Most of all, everyone at Pat's Hot Tubs and Pools is friendly, courteous, and a pleasure to work with. Many companies
Jeff Ronfeldt
Sep 23, 2020
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Pat goes above and beyond to make sure you know what your buying. Customer service is top notch. Would recommend anyone with spa and pool needs to do business with them.
Patrick Lawler
Oct 29, 2019
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Excellent people. Full of knowledge. Always wanting to help. Always trying to do their best to help you with what you need and not sell you things you don't.
David Murphy
Aug 01, 2019
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Pat has been 100% awesome to deal with! We bought a very nice new hot tub form Pat's and everything from picking out the correct tub to final delivery and installation went perfect!
Sylvia Heald
Jan 29, 2019
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I have been doing business with Pat for years. She is very knowledgeable about pools and spas. Water test are free and they tell what your current reading is, where it needs to be and how much chemical is needed. Pat answers any questions you may have and you get a print out with which chemicals which she goes over with you. Anything needed for your pool she would have in her store and if she doesn't have it she can order it.
