Business Details
Hot Tubs & Swim Spas for Alaskan Homes
Arctic Home Living has been dedicated to providing Alaskans with premium hot tubs, swim spas, and saunas since our founding. Our team of certified experts brings decades of combined experience in selecting, installing, and maintaining high-performance units designed to withstand Alaskan climates. We specialize in Jacuzzi and Sundance models, offering personalized consultations to match each family's needs and budget. Our commitment to quality extends beyond sales, with comprehensive service support including water maintenance, repairs, and year-round shipping across Alaska. We prioritize customer education through detailed product guidance, online resources, and hands-on showroom assistance.Our three strategically located showrooms in Anchorage, Fairbanks, and Wasilla ensure accessible, expert support for all clients. By combining industry-leading brands with localized expertise, we guarantee efficient, durable solutions that maximize comfort and value. Our transparent approach emphasizes long-term client relationships over transactional interactions, reflected in our free shipping promotions and service packages. This dedication to excellence has solidified our reputation as Alaska's trusted source for residential wellness solutions.
Services
Hot Tubs
Swim Spas
Saunas
Cold Plunges
Service Maintenance
Water Maintenance
Parts Shipping
Installation
Financing Options
Product Consultation
Highlights and features
- We offer expert staff to help find the right hot tub for your family and budget.
- Our units are engineered to perform efficiently in Alaskan climates year-round.
- We provide free shipping on accessory orders over $150 across Alaska.
- Our service team supports all makes and models with maintenance and repairs.
- We maintain three showrooms across Alaska for convenient, localized assistance.
Services
Hot Tubs
We offer a wide selection of Jacuzzi and Sundance hot tubs engineered for Alaskan climates. Our units feature energy-efficient designs and durable materials to withstand extreme temperatures. Expert consultation ensures proper sizing and configuration for family needs and budgets.
Swim Spas
Our swim spas provide year-round fitness and relaxation with continuous swimming technology. Models include integrated hot tubs and adjustable current systems. We offer installation guidance for both indoor and outdoor setups across Alaska.
Saunas
We supply infrared and traditional saunas designed for home wellness. Our units use FAR infrared technology to deliver therapeutic benefits like detoxification and muscle relaxation while maintaining energy efficiency.
Cold Plunges
Our cold plunge tubs support recovery and wellness with temperature-controlled immersion therapy. Units are designed for home use with insulation features suitable for Alaskan environments.
Service Maintenance
We provide maintenance and repair services for all hot tub makes and models. Our technicians handle water chemistry, component replacements, and seasonal preparation to ensure optimal performance year-round.
People
Terry Donovan
State General Manager/Sales Manager
With over 15 years in the hot tub industry, Terry oversees operations and sales strategy across Alaska. He specializes in matching clients with climate-appropriate units.
Jeremy Lane
Senior Vice President
Jeremy brings 20 years of experience in spa distribution and management. He focuses on expanding service capabilities and maintaining quality standards across all locations.
Dick Wilcock
Sales Associate
Dick has served Alaskan customers for 12 years, providing product expertise and personalized recommendations based on family size and usage needs.
Donald Gray
Service Manager
Donald leads our technical team with 18 years of experience in spa maintenance and repair systems, ensuring reliable service for Anchorage and Wasilla clients.
Rodney Pangborn
Store Manager/Sales
Rodney manages the Fairbanks location with expertise in cold-weather installation techniques and energy-efficient hot tub operation.
Questions
What hot tub brands do you carry?
We specialize in Jacuzzi and Sundance Spas, offering full lines of models designed for residential use in cold climates.
Do you service all areas of Alaska?
Yes, we ship hot tubs and accessories to all Alaskan locations and provide service support through our three regional showrooms.
Are financing options available?
We offer financing programs to qualified buyers for new hot tub and swim spa purchases.
Can you help with hot tub installation?
Our team provides installation guidance and support for both indoor and outdoor setups, including electrical requirements and site preparation.
What service packages are available?
We offer water maintenance programs, seasonal check-ups, and repair services for all hot tub makes and models.
Reviews (7)
Tom H.
Jan 15, 2022
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From start to finish, a good experience. Chuck was great as was the delivery team. I always felt that I was getting honest and straight information. They helped making sure our site was ready for delivery and walked us through some issues. Even after our new hot tub was delivered and set up, Chuck calls to check in on our new tub, helped us prepare our tub for the wind storms, and answers whatever questions we have. Highly recommended!
Wallace Swanson
Jan 10, 2022
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I purchased my Cambria hot tub from Arctic Home Living nearly 1 1/2 years ago. The decision was postponed for various excuses for over 10 years. The spa is now a key part of my day to day living. The folks at AHL have been wounderful to work with. Purchase, install and periodic maintenance was made simple and enjoyable.
James Anderson
Dec 16, 2021
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We recently moved to Wasilla and bought a house that had a hot tub I wasn't sure how to maintain. I stopped by the Wasilla Arctic Home Living store and Ethan took the time to give me a whole class on how to maintain the spa and what chemicals I should use. Exceptional customer service considering we didn't even buy the spa from him. We will definitely be going back in the future if we need chemicals or want to trade in our spa.
Derrick Melton
Dec 02, 2021
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Jonathan Ehm was an amazing sales person and very informative during our decision making process. With supply chain issues he kept us well informed during our wait and answered many more questions as we learned about hot tub maintenance leading up to ours arriving. We have our tub now and love it!
Meera Mennies
Nov 26, 2021
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I came in with questions about my current hot tub and thoughts of upgrading to a newer model. I found the staff to be incredibly friendly, helpful and Jon Ehm in particular was very knowledgeable and able to answer ALL of my questions. 10/10, would absolutely recommend Arctic Home Living to my family and friends! Expert staff and beautiful products.
Sue Seggerman
Nov 22, 2021
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My husband and I were extremely satisfied with our interactions with Arctic Home Living and in particular, Terry Dovovan. We have purchased 2 hot tubs from Arctic Home Living and have always had professional dealings with this company. Like most companies operating during the COVID19 pandemic, there were supply shortages and shipping delays. However, Terry contacted us in writing to inform us of the production/shipping issues, issued a sincere apology for the delays and kept us updated on the progress. This is how a professional company with good customer service skills should operate! We absolutely
Michael Melear
Nov 15, 2021
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The customer service at Arctic Home Living is excellent. Terry, Don, and the sales staff have provided superior professional communications and technical support throughout the delivery and installation process. Our situation was uniquely challenging and took two attempts to install. It needed to be lifted to a 2nd floor deck which required special equipment and cooperation between AHL and our excavator. I would highly recommend AHL for anything related to hot tubs.