Business Details
Your Trusted Hearth Specialists in Sag Harbor, NY
We are a family-owned business specializing in hearth products and services for the Hamptons and Long Island's East End. With over 27 years of experience, we have established ourselves as the most recognized and trusted name in the hearth industry. Our showroom in Sag Harbor offers an extensive selection of fireplaces, wood stoves, gas inserts, and outdoor fire features, all backed by expert installation and maintenance services. We are licensed to serve areas from Montauk to Westhampton, including Shelter Island. As members of the National Chimney Sweep Guild and the Hearth, Patio & Barbecue Association, we combine technical expertise with personalized service.Our team of trained professionals ensures every customer receives high-quality products, meticulous craftsmanship, and tailored solutions for their heating and ambiance needs. We pride ourselves on understanding the unique character of our local market and building lasting relationships with our community. From chimney cleanings to custom fireplace installations, we approach every project with the same dedication to excellence that has defined our business for decades. Our commitment to safety, efficiency, and customer satisfaction makes us the preferred choice for hearth solutions in the region.
Services
Chimney Cleaning
Fireplace Installation
Wood Stove Services
Gas Insert Installation
Outdoor Fire Features
Chimney Repair
Masonry Services
Gas Log Sets
Fireplace Doors
Hearth Accessories
Highlights and features
- We have over 27 years of specialized experience in hearth systems.
- Our technicians are certified by industry-leading organizations.
- We offer personalized service tailored to local climate and design preferences.
- We maintain partnerships with top manufacturers for quality products.
- We provide comprehensive solutions from installation to maintenance.
Associations and certifications
- National Chimney Sweep Guild (NCSG)
- Hearth, Patio and Barbeque Association (HPBA)
Services
Chimney Cleaning
Regular chimney and flue cleaning prevents dangerous creosote buildup and ensures safe operation. Our CSIA-certified technicians use advanced tools to remove soot and debris from residential heating systems. We follow strict safety protocols to protect your home and family while maintaining optimal fireplace efficiency.
Fireplace Installation
We install traditional wood, gas, and modern direct-vent fireplaces tailored to your home's design. Our experts handle permits, structural modifications, and final inspections for seamless integration. Each installation includes personalized guidance on operation and maintenance for long-term satisfaction.
Wood Stove Services
From compact units to whole-home heating systems, we offer EPA-certified wood stove installations and maintenance. Our technicians optimize combustion efficiency while ensuring compliance with local building codes. We also provide retrofit options for older models to improve performance and safety.
Gas Insert Installation
Transform existing masonry fireplaces with energy-efficient gas inserts that provide consistent heat output. Our certified installers match units to your space's heating requirements while preserving aesthetic appeal. We include operational training and maintenance schedules for optimal performance.
Outdoor Fire Features
We design and install custom outdoor fire pits, tables, and pizza ovens for residential spaces. Our solutions combine durable materials with efficient combustion technology for year-round enjoyment. Each project includes site assessment and material selection to complement your outdoor living area.
Questions
Do you offer chimney inspections?
Yes, we provide comprehensive chimney inspections as part of our maintenance services.
Can you install gas fireplaces?
We specialize in gas fireplace installations with various design options available.
Are your technicians certified?
All our technicians hold industry-recognized certifications for hearth systems.
Do you service outdoor fire pits?
Yes, we offer maintenance and repair services for all types of outdoor fire features.
What areas do you serve?
We serve the Hamptons, Long Island, and surrounding areas from Montauk to Westhampton.
Are appointments required for showroom visits?
Walk-ins are welcome during business hours, but appointments ensure dedicated assistance.
Reviews (7)
Laura Bazer
Jan 04, 2022
Report
Firm charged me full $205 service fee for a 15 minute (if that) visit to determine my new batteries (I put them in myself) were just not making a connection! The service guy just rolled them around in the box - fixed - and left. Terribly disappointed.
Robert Lippman
Dec 21, 2020
Report
Not sure what chimney repair services they actually provide. After an inspection where the people they sent snapped pictures, they pointed out the issues with our chimney, but stated that they do not perform this kind of repair work. They should indicate on their website what manor of repair work they can perform.
Barbara Feldman
Dec 03, 2020
Report
No idea if they do a good job or not because they were so rude and arrogant when I contacted them for a price that I had no interest in going further. I don't work with companies that don't take the time to speak with me before issuing an estimate based on incorrect dimensions, pushing products that are overkill, and responding to my comment that nobody had even taken the time to speak with me by saying, "you can go elsewhere." Which I did.
Leisa Creo
Nov 24, 2020
Report
I've seen the reviews here and felt I needed to add my voice. I've been doing business with SH Fireplace for years. I have a wood burning stove and a gas fireplace. I have always found the people who work there to be professional and friendly. Last winter, I went in to get a refresher course on how to make a fire in the stove. They took the time, answered all questions, and never got impatient or short with me. If the time ever comes to replace or get new, I will most certainly go straight to SH Fireplace.
Suzanne LaFleur
Aug 30, 2020
Report
Beware of this company and it's estimates. If you decide to go with them make sure you know what you are getting yourself into and make sure your estimate includes everything you need with no ability to add additional costs unless approved by you. Otherwise, you will encounter high additional costs. To be fair the fireplace looks nice but the owner does not keep his word so put everything in writing , please! Apparently, he does not care about his business or reviews very much. If he did, he would not have a 2 1/2 stars Google rating.
Thomas Feeney
Nov 10, 2019
Report
Best service. Worked with me from start to finish. Never complained about last minute changes. Great people and great customer service. I would highly recommend this company. Justin is the best really cares about the customer.
Lincoln Palsgrove Iv
Sep 27, 2018
Report
Hey you guys have some pretty awful reviews here and on Yelp. Might you consider responding or addressing these? I am considering a visit to your shop.
