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Business Details
25 Years
experience
Your Trusted Partner for Pool Services in Columbus, GA
Premier Pools LLC has been dedicated to delivering exceptional pool services since 2001. Founded by Chad Norris, a local firefighter and EMT, our company was built on principles of reliability, integrity, and community trust. With over two decades of experience, we specialize in comprehensive pool solutions, including repairs, maintenance, saltwater system conversions, and liner replacements. Our team of certified professionals prioritizes prompt service, utilizing advanced techniques to ensure long-lasting results. We pride ourselves on personalized customer care, offering flexible scheduling and transparent communication to meet the unique needs of every client.

As a locally owned and operated business, we understand the importance of maintaining a strong reputation through consistent quality and dependability. Our commitment to excellence extends to educating customers on pool care, empowering them to maximize their investment. From routine maintenance to complex repairs, we approach every project with meticulous attention to detail. Our track record of returning clients and positive referrals underscores our dedication to exceeding expectations. By combining technical expertise with a customer-first philosophy, we strive to be the most trusted name in pool services across Columbus, GA and surrounding areas.
Services
Pool Repairs Salt Water Systems Pool Liner Replacement Pump Service Pool Covers Maintenance Plans Drain and Clean Electrical Repairs Plumbing Additions Pool Opening
Details
  • Year established: 2001
Highlights and features
  • 16 Years Experience
  • Locally Owned and Operated
  • Reliable Expert Staff
  • Excellent Customer Service
  • Flexible Scheduling
Services
Pool Repairs
We handle all pool repairs, from pumps and motors to plumbing and electrical systems. Our technicians diagnose issues quickly and implement durable solutions to restore functionality. With focus on precision and efficiency, we minimize downtime while ensuring safety and compliance with industry standards.
Salt Water Systems
Our saltwater system conversions provide gentler pool maintenance with reduced chemical handling. We install and service chlorine generators that produce sanitized water naturally, lowering long-term costs while improving comfort for swimmers through balanced salinity levels.
Pool Liner Replacement
We specialize in custom pool liner installations for above-ground and in-ground pools. Using high-quality materials, we ensure proper fit and durability, extending the lifespan of your pool while maintaining water integrity and aesthetic appeal.
Maintenance Plans
Our tailored maintenance packages include chemical balancing, cleaning, and equipment inspections. With flexible scheduling options, we help prevent costly repairs by proactively addressing potential issues and maintaining optimal pool conditions year-round.
Pool Covers
We offer custom-fitted pool covers that reduce evaporation, chemical loss, and debris accumulation. These covers enhance safety, protect against weather damage, and extend the usability of your pool while minimizing seasonal maintenance requirements.
People
Chad Norris
Founder/Owner
Chad Norris established Premier Pools LLC in 2001, leveraging his background as a firefighter and EMT to prioritize safety and reliability. His hands-on leadership ensures every project meets rigorous quality standards while maintaining customer-centric service.
Questions
What pool services do you offer?
We provide full-service pool maintenance, repairs, saltwater system conversions, liner replacements, pump services, and custom pool covers for residential and commercial clients.
How often should pools be maintained?
We recommend weekly or bi-weekly maintenance during peak seasons, with customized plans available to suit specific usage patterns and climate conditions.
Do you service both chlorine and saltwater pools?
Yes, our technicians are trained to handle all pool types, including specialized care for saltwater systems and traditional chlorine-based setups.
How do I know if my pool liner needs replacement?
Signs include visible fading, brittleness, water loss exceeding one inch weekly, or liner separation from the pool structure due to shrinkage.
Are your services guaranteed?
We stand by our work with warranties on installations and repairs, ensuring customer satisfaction through quality materials and expert execution.
Reviews (3)
Anthony Ingram
Dec 02, 2019 Report
Came out and did an excellent job on on pool siding, installed salt system and changed sand did everything he said he was going to do for a great price I highly recommended this company!!!!!
Robert Gary
Oct 28, 2016 Report
Great people to call. Chad coordinated well with Aaron on getting the pool cleaned. Aaron called me yesterday and said " I've drop the pump in and ill be there at 9 am." Well this morning the guy was here @8:30, wow! They cleaned drained and filled the pool very quickly. Very respectful gentlemen. They have the most resonable price in Columbus, Ga. I would definitly recomend them to anyone Thanks Premier pool.
Larry Cline
Aug 17, 2015 Report
Never shows up when he says he will. Messed around with my saltwater pool for weeks, and yet I had to be the one who finally noticed that the chlorinator was not working. His partner said "Chad will be here tomorrow to look at it." Five days later I called to see when Chad would finally come, he said "Monday morning." I waited around all morning, it's Monday afternoon now, and that's the last straw. I'm finding someone more dependable.