Business Details
50+ Years
experience
Your Trusted Hardware Store in Fairfield, IL
Founded in 1918, Do It Best KINCAIDS has evolved from a traditional hardware store into a robust retail and wholesale business serving Fairfield, IL, and surrounding areas. Our 30,000-square-foot store offers over 65,000 products, including hardware, tools, lumber, and home goods, tailored to meet the needs of DIYers, contractors, and local businesses. With a commitment to exceptional service, we provide specialized offerings like computerized paint matching, chainsaw repair, and free delivery within city limits. Our team of experienced professionals ensures every customer receives personalized support, from power equipment repairs to custom window shades. As a family-owned business for over a century, we prioritize community connections and maintain a diverse inventory to adapt to modern demands while preserving our old-school charm.Our warehouses, spanning over 100,000 square feet, stock building materials and contractor supplies to support large-scale projects. We embrace innovation through online shopping options and digital services like fax and photocopying, ensuring convenience without compromising quality. Our dedication to customer satisfaction is reflected in our no-hassle return policy, layaway program, and partnerships with brands like Stihl and Rust-Oleum. By combining tradition with forward-thinking solutions, we remain a trusted one-stop shop for generations of customers.
Services
Blade Sharpening
Chainsaw Repair
Paint Color Matching
Custom Window Shades
Delivery Service
Fax Service
Gift Cards
Key Cutting
Power Tool Repair
UPS/FedEx Pickup
Details
- Year established: 1918
Highlights and features
- We offer over 100 years of experience in hardware and retail.
- Our team provides expert services like blade sharpening and equipment repair.
- We carry over 65,000 products for both DIY and commercial needs.
- Our store is tailored to local community needs with exemplary service.
- We provide free delivery and pickup within Fairfield city limits.
Services
Power Equipment Repair
Our factory-trained technicians repair all types of power equipment, from small tune-ups to complete servicing. We handle brands like MTD and Stihl, ensuring your tools operate efficiently and safely. Our repair process includes diagnostics, part replacement, and performance testing to extend the lifespan of your equipment. This service is ideal for homeowners and contractors relying on reliable machinery for outdoor tasks.
Computerized Paint Matching
We use advanced technology to match any paint color using samples, swatches, or competitive charts. Our system guarantees precise color replication for interior or exterior projects, saving time and reducing waste. Customers can bring in damaged walls, fabric, or existing paint cans for accurate matching. This service supports both residential and commercial clients needing custom paint solutions for renovations or touch-ups.
Custom Window Shades
We create custom-fitted window shades based on customer-provided measurements, ensuring a perfect fit for any window shape or size. Our selection includes materials for light control, insulation, and aesthetic appeal. The service caters to homeowners seeking affordable, tailored window treatments without the need for professional installation. We guide customers through material and style choices to meet their functional and design preferences.
Delivery Service
We deliver large or heavy purchases directly to your door or job site, including second-story or roof placements using our boom truck. This service reduces labor costs and physical strain for customers transporting lumber, appliances, or construction materials. Free delivery applies within Fairfield city limits, supporting both retail shoppers and contractors with time-sensitive projects requiring efficient logistics.
Chainsaw Repair
Our experts perform repairs and sharpening for chainsaws, addressing issues from minor wear to major mechanical failures. We offer $3.50 off-saw sharpening and $6 on-saw service every Friday. The process includes chain inspection, file sharpening, and safety checks to restore optimal cutting performance. This service targets outdoor enthusiasts, arborists, and landowners needing dependable chainsaw functionality for forestry or property maintenance.
Questions
What services does Do It Best KINCAIDS offer?
We provide blade sharpening, chainsaw repair, paint matching, delivery, custom window shades, power equipment repair, and UPS/FedEx pickup. Visit our website for a full list.
Do you deliver products?
Yes, we offer free delivery within Fairfield city limits for large purchases, including lumber and appliances, using our boom truck for hard-to-reach placements.
Can you match paint colors?
Yes, our computerized system matches any color from samples, swatches, or competitor charts for precise interior or exterior paint needs.
Are you a family-owned business?
Yes, we’ve been family-owned since 1918, transitioning through generations while maintaining our commitment to community and service.
Do you repair power equipment?
Yes, our factory-trained technicians service all brands, including MTD and Stihl, with diagnostics, part replacement, and performance testing for optimal function.
What are your store hours?
We’re open Monday–Saturday, 7:00 AM–5:00 PM. We’re closed on Sundays.
Reviews (4)
Billie Pohl
Jan 15, 2022
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Have hard to find kerosene heater items. Didnt have lixit pliers U needed were out of stock. Friendly
I'm from outbof tiwn and hadnt been in for years. Clean bright. Good store
I'm from outbof tiwn and hadnt been in for years. Clean bright. Good store
Michelle Midnite Griffis
Jan 13, 2022
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Nothing Better than a store that has all the tools and paint you could want or need. Customer Service is really good here too
Dave Owen
Dec 25, 2021
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Prices on things are a little more expensive than most hardware / lumber yard but they have people there to assist in finding what ya need makes the trip easier
Corby Richardson
Nov 26, 2021
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Doesn't matter if you go to the Fairfield location or the Wayne City location they always treat you like family