Business Details
30 Years
experience
Emergency
services
Your Trusted HVAC Partner in Colorado Springs
Furnace World has been serving Colorado Springs and El Paso County since 1996, dedicated to providing exceptional heating, ventilation, and air conditioning services. Our veteran-owned, family-operated business prioritizes customer comfort through personalized service, technical expertise, and community values. With over 28 years of combined experience, our team of licensed technicians delivers reliable solutions for furnaces, AC systems, water heaters, and indoor air quality. We emphasize transparency, offering free consultations, no-pressure evaluations, and comprehensive warranties to ensure lasting customer relationships.Our commitment extends beyond service through military support programs, including a 3% discount for service members and the Adopt a Military Family initiative. By maintaining rigorous training standards and EPA certifications, we guarantee professional competence while fostering trust through consistent communication and ethical business practices.
Services
Furnace Repair
AC Replacement
Water Heater Services
Indoor Air Quality
Annual Maintenance
Emergency Repairs
Heat Pump Service
Humidifier Installation
Evaporative Cooler Repair
Thermostat Upgrades
Details
- Year established: 1996
Highlights and features
- We offer a 3% military discount on new installations
- Our team includes 75% military-affiliated technicians
- We provide same/next-day service with 2-hour appointment windows
- We maintain EPA certifications and annual technician training
- We offer a No Lemon Guarantee on new installations
What people say
Highly responsive
Fair pricing
Detailed explanations
Military discounts
Professional technicians
Services
Furnace Repair
Our certified technicians provide prompt furnace repairs for all makes and models. We diagnose issues with ignition systems, heat exchangers, and thermostats to restore winter heating efficiency. Emergency service ensures warmth restoration within our 2-hour appointment windows, backed by labor warranties.
AC Replacement
We install energy-efficient air conditioning systems from trusted brands like Trane and Goodman. Our process includes load calculations for optimal sizing, old unit removal, and ductwork evaluation. Financing options available with approved credit for qualifying homeowners.
Indoor Air Quality
Improve respiratory health with our humidifier and air purifier installations. We address Colorado's dry climate through whole-house solutions that maintain 30-50% humidity levels, reducing allergens and static electricity while protecting wooden fixtures.
Annual Maintenance
Our maintenance programs include seasonal inspections of electrical components, refrigerant levels, and airflow systems. Regular servicing extends equipment lifespan by 20-25% while maintaining manufacturer warranty validity through documented professional care.
Emergency Repairs
Available for critical heating/cooling failures outside regular hours, our emergency team responds with diagnostic tools for immediate fixes. Common issues include frozen coils, pilot light failures, and refrigerant leaks requiring same-day attention to prevent property damage.
People
Lisa Coffy
Owner/CEO
Lisa Coffy leads with 20+ years in HVAC operations, emphasizing customer safety and education. She transformed the residential division into a family-focused service model after military spouse experiences inspired their community programs.
Questions
Do you offer emergency HVAC services?
Yes, we provide emergency repair services for critical heating and cooling system failures outside regular business hours.
Are financing options available?
Yes, we offer financing with approved credit for qualifying HVAC equipment purchases and installation services.
What areas do you service?
We primarily serve Colorado Springs and all of El Paso County, Colorado, with same/next-day service availability.
Do you provide military discounts?
Yes, we offer a 3% discount on new furnace and air conditioner installations for active military and veterans.
What HVAC brands do you work with?
We service and install equipment from major brands including Trane, Goodman, Amana, and Bosch for residential systems.
Do you offer maintenance programs?
Yes, our annual maintenance plans include seasonal tune-ups with priority scheduling and discounted repair rates for enrolled customers.
Reviews (6)
Leslie M.
Aug 14, 2021
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I can not say enough about how professional Larry is. I was told by a different company that I needed $1200-1400 in repairs on my AC but I really should just replace my 15 year old Lennox unit (that has never given me problems). Larry came in today and had me up and running for a fraction of that quote. He explained everything and was super transparent about pricing etc. I would highly recommend Furnace World and will be using them in the future for sure!!!
Walt G.
Feb 09, 2021
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Professional, easy to schedule and Tech was great. First had winter service. Had an issue later about a month. I changed their filter out and put in HEPA filter. Issue was a newer furnace with filter needing changed from HEPA filter to one allowing more air circulation
New thermostat helped as well. I bought that.
Paid for 2 service calls and got an awesome running furnace as well a great lesson on how to use my system properly. Furnace was put in by energy assistance just never received book. Thank You Furnace World!
New thermostat helped as well. I bought that.
Paid for 2 service calls and got an awesome running furnace as well a great lesson on how to use my system properly. Furnace was put in by energy assistance just never received book. Thank You Furnace World!
Nick D.
Sep 14, 2020
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These folks are great. Totally professional. There are lots of different gas fireplaces with lots of nuances. After I was unable to reach the dealer for my fireplace, I contacted furnace world. They diagnosed and repaired an issue that was specific to my particular model. They called ahead each time they came out. They didn't need to, but it's nice. The gentleman that did the repair was a nice fellow and he wore a mask. You could tell that he knew what he was doing. I've had some nightmare fireplace repair situations-ones were you really weren't confident that your house was
M. D.
Dec 11, 2019
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Follow up to previous review about angry and unacceptable service. If I could give them zero stars I would because no customer should be treated as aggressive and badly as we were. Talking to Steve after first guy(,snowballed problems with upstairs heater and heat completely stopped working, he also disconnected Nest and humidifier). Second guy came in to see what happened and he turned angry and stormed out when we complained about obvious problems created by first guy. It was extremely uncomfortable to have someone that angry in my house. He was asked to leave and started pushing the Nest buttons
Marion D.
Dec 10, 2019
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Wow, not sure what to say about the aggressiveness of the man who came to follow up on an issue with first repairman's work(Luke) on our upstairs furnace, which turned into a whole snowball effect.Our Nest humidifier went offline after his second visit so they sent another guy "supervisor"(Tom)he came in angry and combative about Luke's work. My husband and I were taken aback with complete snit he threw and stormed out saying he couldn't fix it and was calling his boss. All I can say is the experience was crazy, unprofessional and mind blowing! How is this okay to treat
Louise T.
Oct 31, 2019
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Furnace world is phenomenal!!!!!!!!!!! luke is fantastic young man who know furnace repair very well...does a super job.....our furnace stopped working during that bitter cold oct 2019....luke came out quick after we called , even thou they were booked solid....the roofers from the fountain hail storms, knocked a lot of dirt down the furnace pipe......the filter caught some of the dirt, but the furnace was really dirty, and stopped running.......luke got it all cleaned, even thou carrier furnace is tight, hard to work on, luke did it, and did a super job.....furnace world is great!!!!!!!!!
