Here you will find a trove of useful information about SASD and what we do, from budget and financial information to FAQs and Job Opportunities. This is the main administrative and operations center for SASD and the Developer Resources group. SASD is overseen by a Board of Directors consisting of the five Sacramento County Supervisors and the mayors (or their designees) of the cities of Citrus Heights, Elk Grove, Folsom, Rancho Cordova and Sacramento.Board members and their contact information are provided below.
In order for SASD to maintain quality, reliable service for you - our customer - we not only have to remain financially stable but also provide sufficient funding to operate the system and maintain reasonable sewer rates and fees.We accomplish this goal by incorporating long-term financial planning into all of our activities.
In order for SASD to maintain quality, reliable service for you - our customer - we not only have to remain financially stable but also provide sufficient funding to operate the system and maintain reasonable sewer rates and fees.We accomplish this goal by incorporating long-term financial planning into all of our activities.
Services
Contact
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For sewer impact fee or sewer connection permit questions, call our Permit Services Unit at 916-876-6100 or email us at permitservices@sacsewer.com. For plan check or sewer map questions, call our Plan Check Unit at 916-876-7526 or email us at plancheck@sacsewer.com. For specific work unit questions, call or email the appropriate work unit directly using contact information provided throughout the web site.
ServingOur Customers
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As our customer, you rely on us for safe and effective sewer service 24 hours a day, 365 days a year. Our goal is to accomplish our mission to protect public health and the environment by efficiently and effectively collecting sewage for our community, while maintaining our vision of setting the bar for essential sewage collection services.
How Do We Measure Up
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We keep our finger on the pulse of how well we are serving our customers, meeting their expectations, and fulfilling our mission. In talking with our customers and stakeholders, we have identified seven core service levels that are particularly important to-and clearly affect-our customers. Simply put, these levels measure the aspects of our service that customers care about most.
Typical Maintenance Activities
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At SASD, we stay laser-focused on keeping the sewer system in good working order so our customers can count on reliable sewer service. We closely monitor the condition of our system. Sometimes, we're investigating a reported sewer problem, while other times we are completing maintenance or inspections that prevent problems from occurring.
Customer vs. SASD Responsibility
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It's important to understand which part of the sewer system is a customer's responsibility and which part is SASD's responsibility. SASD owns, operates, and maintains a network of 4,500 miles of main line and lower lateral pipes within a 270 square-mile area. However, there are certain sections of the sewer pipes that our customers are responsible for maintaining.
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