Air Design Heating & Cooling

Business Details

31 Years

experience

Emergency

services

Your Trusted HVAC Partner in Salt Lake City

Since 1995, Air Design Heating & Cooling has been a family-owned provider of comprehensive HVAC solutions across the Wasatch Front. Our commitment to treating every customer like family has earned us an A+ BBB rating and decades of trust within the community. With over 29 years of local expertise, we specialize in mastering Utah's unique climate challenges through precision-tuned heating, cooling, and air quality systems. Our team of certified professionals delivers immediate same-day service, answering calls within three rings to ensure uninterrupted comfort for residential and commercial clients. Transparent pricing policies guarantee no hidden fees, while our 100% licensed and insured status provides complete peace of mind.

Recognized by Utah's top builders for quality installations in new construction projects, we combine technical excellence with personalized service. Our preventative maintenance programs help avoid costly breakdowns, while 24/7 emergency response ensures year-round reliability. From system diagnostics to complete replacements, we work with all major brands including Carrier, Lennox, and Goodman. Our dedication to continuous improvement drives operational efficiencies that directly benefit our customers. Whether addressing immediate HVAC needs or planning long-term climate control solutions, we prioritize clear communication and lasting relationships over transactional interactions.

Services

Air Conditioning Heating Indoor Air Quality Emergency Services Maintenance Agreements

Details

Year established: 1995

Highlights and features

29+ years of local HVAC expertise in Utah's climate
Immediate same-day service with calls answered in 3 rings
A+ BBB rated with decades of built trust
Transparent pricing with free, no-obligation estimates
100% licensed & insured for your peace of mind

Associations and certifications

Better Business Bureau (A+ Rating)

What people say

Immediate same-day service Certified professionals Transparent pricing 24/7 availability Expert system diagnostics

Website

Update Listing

Services

Air Conditioning

We provide comprehensive air conditioning solutions including repair, installation, and maintenance for residential and commercial properties. Our certified technicians work with all major brands to ensure optimal system performance. From routine tune-ups to emergency repairs, our services maximize energy efficiency and indoor comfort.

Heating

Our heating services cover furnaces, heat pumps, and boiler systems with 24/7 emergency repair availability. We offer installations of energy-efficient models and preventative maintenance programs. Technicians perform comprehensive diagnostics to ensure reliable winter operation across the Wasatch Front region.

Indoor Air Quality

We install and maintain advanced air purification systems including filters, humidifiers, and UV treatments. Our solutions address allergens, humidity control, and ventilation needs. These systems integrate with existing HVAC equipment to create healthier living environments in Salt Lake City area homes.

Emergency HVAC

Our emergency HVAC repair team responds to urgent heating and cooling issues at any time. With same-day service guarantees and rapid response vehicles strategically positioned, we minimize system downtime. This service covers all equipment types and brands across our service territories.

Maintenance Agreements

Our bi-annual maintenance programs include comprehensive inspections and tune-ups for HVAC systems. For $220 annually, customers receive two seasonal check-ups that prevent breakdowns and extend equipment lifespan. Additional systems can be covered for $110 each with exclusive service discounts.

People

Rhett Marshall

CEO

With 38 years in HVAC and 29 years as co-owner, Rhett leads with a business degree from BYU. He emphasizes employee excellence as key to success and enjoys fly fishing, golf, and family time.

Gene Anderson

President

35-year HVAC veteran and co-founder with expertise in equipment operation. Started career at family business and values working with close friends. Enjoys tractor work and engine-powered recreation.

Jase Marshall

CFO

13-year HVAC professional with University of Utah and WGU education. Focuses on operational improvements in small business settings. Enjoys fly fishing and family camping trips.

Chuck Wagaman

Engineering

29-year HVAC engineer specializing in Manual J/D/S calculations. Recognized expert in municipal training programs with 15,000+ completed manuals. Provides technical leadership for complex installations.

Brandon McMullin

Service/Finish/Retrofit

32-year HVAC technician with extensive service and training experience. Holds RMGA, NATE, and VRF certifications. Focuses on technician development and customer-centric solutions.

Questions

What areas do you service?

We serve Salt Lake, Ogden, Provo, Park City, Tooele, and all Wasatch Front counties.

Do you offer emergency service?

Yes, we provide immediate same-day service with 24/7 HVAC emergency response availability.

Are estimates free?

Absolutely. We offer free, no-obligation estimates for all our HVAC services and installations.

Are your technicians certified?

All our technicians are experienced, certified, licensed, and insured for your protection.

What systems do you service?

We service all major brands including AC units, furnaces, heat pumps, mini-splits, and IAQ solutions.

Reviews (7)

Write a Review

Elmoze Zumba

Jul 29, 2021 Report

They do sloppy work, add S curves in duct work when not needed and their management supports poor workmanship stating, well the system works. They tore out support walls, which had to be reengineered to pass code, cut electrical wiring, as they were not paying attention during install, expanded HVAC soffit run, as they didnt want to destroy nonstructural support, but were willing to destroy support structure needing to be reengineered to pass code. The plans also were set for a 4 foot soffit run and they expanded to 7-8 feet due to sure laziness, ruining a nine foot ceiling. We now

Nicole Buffington-Paul

Jul 24, 2021 Report

They were the fastest available hvac company, but I suspect that's part of their approach to the work. Their quotes for a furnace swap were nearly 3-thousand more than the company we went with. They said repairing/replacing the broken part was impossible, which other techs told us was not true. It definitely seemed like their effort and energy is spent on the sales pitch for the biggest ticket items they've got on hand and then upselling you if possible on a 'service plan', rather than on identifying what would be the best option. Would not recommend to anyone, even someone I don't like very

Daniel Rutland

Jan 23, 2021 Report

We recently bought our house a year and a half ago and had an issue with our furnace. Air Design did the original install so we reached out to them to have them take a look. The furnace was not working and this all happened in the middle of February so heating was a must. We called on a Saturday and the technician came out quickly. The tech took a look for 10-15min and said the issue was a power connector, he bent the connector to hopefully get a better connection had us pay $150 bucks, $120 just for coming to look and $30 to bend the connector, and left. 5 min after he left the furnace stopped

Alejandro Ramos

Nov 10, 2020 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Dan one of the technicians is great. He's punctual and very professional. We like Air Design.

Amy Osborn

Sep 29, 2020 Report

Positive:Punctuality,Quality,Responsiveness
Jim was great and informative. We are hopeful his changes will heat our house more efficiently!

Kj P.

Sep 04, 2020 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We've been loyal clients for years because Air Design has taken great care of us for years.

M. Salima

Dec 24, 2019 Report

Excellent customer service! Jason was professional and well versed in diagnosing my furnace issue. He was a delight to work with and very informative when answering all the questions I asked him. I highly recommend Air Design Air Conditioning & Heating.