Tri-City Services

Business Details

50+ Years

experience

Emergency

services

Your Trusted HVAC & Plumbing Experts in Wisconsin Rapids

Founded in 1945 by Frank Mallek, Tri-City Services has been a trusted provider of HVAC, plumbing, and commercial refrigeration services for over seven decades. Acquired by Denis and Carole Virnig in 1974, the company transitioned to second-generation leadership after Denis' passing in 2009, with their children Andrea (President/Owner) and Scott Virnig (Service Technician) continuing the family legacy. Recognized as a Women-Owned Business Enterprise (WBE) by the State of Wisconsin, we specialize in residential and commercial heating, cooling, and plumbing solutions, including 24-hour emergency services, preventive maintenance, and energy-efficient system installations. Our team of certified technicians serves Wisconsin Rapids, Marshfield, Stevens Point, and surrounding areas, offering up-front pricing, warranties on repairs, and a commitment to customer satisfaction.

With expertise in gas and oil furnaces, heat pumps, ductless systems, boilers, and commercial refrigeration, we combine technical proficiency with personalized service. Our HVAC product offerings include high-efficiency Carrier systems, zoning solutions, and indoor air quality improvements like air purification and humidification. Backed by decades of local experience and industry certifications, we prioritize reliability, transparency, and community trust in every project we undertake.

Services

HVAC Repairs Plumbing Services Commercial Refrigeration Duct Cleaning Gas Line Replacement Boiler Installation Furnace Repairs Water Heater Services Air Purification Preventive Maintenance

Details

Year established: 1945

Highlights and features

We offer 24/7 emergency HVAC and plumbing services with rapid response times.
Our technicians provide up-front pricing with no hidden fees or surprises.
We stand behind our work with warranties on all HVAC repair services.
Family-owned since 1945 with deep local expertise in Wisconsin climate challenges.
Certified WBE business committed to diversity and community partnerships.

Associations and certifications

Women-Owned Business Enterprise (WBE) - Wisconsin Department of Commerce

What people say

Knowledgeable people Explained everything well Friendly and professional Reliable emergency service Great AC installation

Website

Update Listing

Services

HVAC Repairs

Our HVAC repair services address residential and commercial heating and cooling system failures with 24/7 emergency availability. Certified technicians diagnose and fix gas furnaces, oil furnaces, heat pumps, and boilers. We provide upfront pricing estimates and warranties on all repair work to ensure system reliability.

Commercial Refrigeration

Specialized commercial refrigeration maintenance and repair for walk-in coolers, ice makers, and industrial chillers. Our technicians service 70-ton systems and hockey rink refrigeration units with rapid response for business-critical cooling needs. Preventive maintenance plans available to minimize downtime.

Plumbing Services

Full-service plumbing solutions including water heater installation, leak repairs, fixture replacement, and backflow prevention. Licensed plumbers handle residential and commercial plumbing emergencies with same-day service availability. We install energy-efficient plumbing systems for improved water conservation.

Duct Cleaning

Professional HVAC duct cleaning improves indoor air quality by removing contaminants from residential and commercial ventilation systems. Our NADCA-compliant technicians use specialized equipment to clean supply and return air ducts, enhancing system efficiency and reducing allergens.

Preventive Maintenance

Seasonal HVAC maintenance plans extend equipment lifespan and optimize energy efficiency. Our comprehensive tune-ups include system inspections, component lubrication, and performance testing for furnaces, air conditioners, and heat pumps in residential and commercial settings.

People

Andrea Virnig Jensen

President and Owner

Andrea Virnig Jensen co-owns Tri-City Services with her husband Andy. As second-generation leadership following her father Denis Virnig's legacy, she oversees business operations while maintaining the company's WBE certification standards and community partnerships.

Scott Virnig

Service Technician

Scott Virnig provides hands-on HVAC service as a certified technician. Growing up in the family business, he brings decades of practical experience to residential and commercial heating, cooling, and plumbing repairs in central Wisconsin.

Questions

What HVAC services do you offer in Wisconsin Rapids?

We provide heating, cooling, duct cleaning, indoor air quality solutions, and 24/7 emergency HVAC repairs for residential and commercial clients in central Wisconsin.

Do you offer emergency plumbing services?

Yes, our 24-hour emergency service includes plumbing repairs for burst pipes, water heater failures, and other urgent plumbing issues in Wisconsin Rapids and surrounding areas.

Are financing options available for HVAC replacements?

Yes, we offer financing programs to help customers afford energy-efficient HVAC system upgrades with flexible payment terms through approved lenders.

How quickly can you respond to emergency service calls?

Our 24/7 standby technicians typically respond within 2 hours for emergency HVAC and plumbing repairs in our service areas.

What commercial refrigeration services do you provide?

We service walk-in coolers, ice machines, 70-ton chillers, and industrial refrigeration systems with emergency repair availability for businesses in Wisconsin Rapids.

Is Tri-City Services WBE-certified?

Yes, we hold Women-Owned Business Enterprise certification through the Wisconsin Department of Commerce, qualifying for state and corporate diversity contracting programs.

Reviews (7)

Write a Review

Shylo Moon

Jan 06, 2022 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Karl was amazing and efficient and did a tremendous job I'm happy with the services and will continue to go through them for any services they can solve.i used them for my store at papa murphys!!!
Service:Heating system repair

Kathleen Jensen

Jan 03, 2022 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I know Tri City to be fair, hard working individuals who excel at what they do technically and have an excellent Customer Service!
Services:Heating maintenance,AC installation

Jere Winters

Jan 03, 2022 Report

Positive:Professionalism,Punctuality,Responsiveness
I had previous work done by Tri City and Carl as the service person. I knew I was in good hands. Repair was done and now furnace is running as should.
Service:Heating system repair

Megan Drangstveit

Dec 28, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Scott discovered a small leak and fixed it the proper way
Service:Heating maintenance

Ginger Kosmoski

Dec 06, 2021 Report

Kevin is very knowledgable and does an excellent job of maintaining and repairing items for us. I highly recommend Kevin at Tri-city.
Service:HVAC maintenance

Judy Renish

Nov 30, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Kevin has been inspecting and maintaining our furnace, a/c, and gas fireplace for years. He and Tri-City are the absolute best!
Service:Heating maintenance

Dan Deitz

Nov 24, 2021 Report

Positive:Professionalism
Adam was courteous and professional. He found an issue with how our venting was installed (by a different company) that other repairmen missed. Thanks for going above and beyond!
Service:Heating maintenance