Business Details
37 Years
experience
Trusted Commercial & Residential Cleaning & Repair Services
At Personal Touch Service Solutions, we have built our reputation on delivering quality work, honest relationships, and a commitment to treating every client and property with the care we extend to our own. With over 36 years of experience in residential and commercial services, our approach prioritizes integrity, consistency, and problem-solving expertise. Our team combines decades of hands-on experience with a deep understanding of specialized techniques, including historic masonry restoration and natural stone maintenance. We value long-term client relationships over short-term gains, ensuring every project reflects our dedication to craftsmanship, communication, and responsibility. Our management team brings over a century of combined industry excellence, and many staff members have remained with the company for more than 15 years, a testament to our investment in their growth and well-being.By fostering a culture of support, we ensure our employees deliver reliable service, honest guidance, and exceptional workmanship. When you invite us for a free estimate, we collaborate closely to understand your goals, budget, and needs, crafting tailored solutions that honor your space. Our processfrom detailed proposals to execution with clear communicationensures satisfaction down to the last detail. We stand behind every job with pride, proving that care, consistency, and professionalism remain central to our success. Joyce Harris, our founder, continues to lead with a vision rooted in quality, value, and hands-on expertise, guiding us to solve challenges with the insight gained from decades of experience.
Services
Janitorial Services
Carpet Cleaning
Natural Stone Maintenance
Masonry Repair
Concrete Repair
Exterior Building Cleaning
Project Cleaning
Hard Floor Care
Upholstery Cleaning
Tile & Grout Cleaning
Details
- Year established: 1989
Highlights and features
- We offer over 36 years of proven experience in commercial and residential maintenance.
- Our team includes technicians with decades of hands-on expertise in specialized services.
- Management brings over 100 years of combined industry excellence.
- We commit to honest pricing with no upsells or hidden fees.
- Free consultations focus on crafting personalized, practical solutions for your property.
What people say
Reliable service
Honest guidance
Exceptional workmanship
Client-focused care
Skilled team
Services
Janitorial Services
Our janitorial services ensure commercial properties maintain a clean, professional environment. We handle daily cleaning tasks, including restroom sanitation, floor care, and trash removal. Clients appreciate our consistent scheduling, attention to detail, and ability to accommodate custom cleaning protocols tailored to their business needs.
Natural Stone Maintenance
Specialized care for marble, travertine, and other natural stone surfaces. We clean, seal, and restore stone to preserve its appearance and longevity. Techniques include micro-abrasive polishing and pH-neutral cleaning to prevent etching, ensuring durable, elegant results for both residential and commercial spaces.
Masonry Repair
Structural and aesthetic repairs for brick, stone, and concrete masonry. Services include tuckpointing, crack sealing, and replacing damaged materials. We use traditional methods and compatible materials to restore integrity, particularly for historic properties, preventing water infiltration and long-term damage.
Concrete Repair
Repair and maintenance solutions for cracked, spalled, or uneven concrete surfaces. We address issues like scaling, joint deterioration, and water damage. Applying professional-grade sealers protects against freeze-thaw cycles and extends the lifespan of driveways, sidewalks, and commercial flooring.
Project Cleaning
Comprehensive cleaning for newly constructed or renovated spaces. We remove debris, dust, and residues from construction materials. Services include window cleaning, floor polishing, and sanitizing surfaces, ensuring spaces are move-in ready for homeowners and businesses.
People
Joyce Harris
Founder & President
Founded the company in 1989, leading with integrity and hands-on expertise. Personally trained in all service divisions, she specializes in historic masonry restoration and guides the companys client-focused philosophy and long-term vision.
Chris Pacey
Director of Stone Restoration & Field Services
Co-founded the stone restoration division in 1999. Delivers on-site estimates with clarity and ensures smooth project execution. Trusted for technical skill in stone care and commitment to clear communication and client satisfaction.
Tom Olmstead
Masonry Division Manager
Leads masonry services with decades of hands-on experience. Specializes in structural repairs and historic restoration, known for his problem-solving approach, integrity, and dedication to quality craftsmanship in every project.
Questions
Do you provide references for similar projects?
Yes, we can share references from past clients with comparable projects to ensure you feel confident in our capabilities.
What sets Personal Touch apart from competitors?
Our experience, consistency, and genuine care for clients distinguish us. Low staff turnover ensures reliable service, and we prioritize solving problems with tailored solutions.
Can you refinish floors like vinyl or VCT?
Yes, we handle stripping, scrubbing, recoating, and polishing various flooring types, including VCT and wood.
Do you offer services for homes, such as post-construction cleaning?
Yes, we provide residential services like detail cleaning, upholstery cleaning, and marble polishing for homes.
Can service frequency be adjusted to fit my budget?
Absolutely, we work with clients to create flexible, budget-friendly service schedules tailored to their specific needs.
Do you provide free estimates and consultations?
Yes, all our services include free estimates and consultations to ensure you understand your options and costs upfront.
