Business Details
36 Years
experience
Your Trusted Source for Hot Tubs & Spas in Reno
Since 1990, The Spa and Sauna Co. has been a trusted provider of premium leisure and relaxation products across Nevada and California. Our expertise spans hot tubs, swim spas, saunas, pool tables, and BBQ grills, with a commitment to quality and customer satisfaction. We offer a wide selection of top brands like Hot Spring Spas, Caldera Spas, and Endless Pools, backed by professional installation and maintenance services. Our team of specialists ensures personalized guidance, from product selection to after-sales support, emphasizing durability and user experience. With multiple showrooms and a history of industry recognition, including the Aqua 100 Award, we prioritize innovation and reliability.Our financing options and comprehensive service packages, including hot tub cleaning and relocation, cater to both residential and commercial clients. We maintain rigorous quality standards through partnerships with leading manufacturers and adherence to warranty protocols. Customer testimonials highlight our knowledgeable staff, seamless delivery processes, and dedication to resolving client needs efficiently. Our virtual consultation services and online store provide convenient access to products and resources, ensuring a hassle-free experience. As a family of stores, we combine local expertise with nationwide industry leadership to enhance lifestyles through premium leisure solutions.
Services
Hot Tubs
Swim Spas
Saunas
Pool Tables
BBQ Grills
Hot Tub Covers
Used Hot Tubs
Trade-In Appraisal
Financing
Service & Maintenance
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience in the hot tub and spa industry.
- We offer financing options with approved credit.
- Our team provides expert installation and maintenance services.
- We are an Authorized Factory Warranty Repair Station for leading brands.
- We have multiple locations serving Nevada and California.
Associations and certifications
- Inc. 5000
What people say
Great advice from knowledgeable staff
Excellent service and friendly team
Painless delivery and setup
Helpful and professional crew
Top-notch customer experience
Services
Hot Tubs
We offer a wide range of hot tubs designed for relaxation and therapeutic benefits. Our selection includes energy-efficient models with advanced features like hydrotherapy jets and smart controls. Ideal for residential backyards or commercial spaces, our hot tubs are built for durability and comfort. Customers benefit from expert guidance, installation, and maintenance services to ensure optimal performance and longevity.
Swim Spas
Swim spas combine fitness and relaxation with endless swimming technology. Our models feature adjustable current systems for personalized workouts and spacious seating areas. Perfect for health enthusiasts and families, these units are designed for year-round use. We provide professional setup and maintenance to maximize functionality and user satisfaction.
Saunas
Our saunas deliver wellness benefits through traditional and infrared heating systems. Designed for home or commercial use, they promote detoxification, muscle recovery, and stress relief. We offer customizable options with premium materials and energy-efficient technology. Installation and repair services ensure seamless integration and long-term reliability.
Pool Tables
We provide high-quality pool tables and game room furniture from renowned brands like Brunswick and Olhausen. Our offerings include professional-grade tables for competitive play and stylish options for casual entertainment. Services encompass setup, refelting, and relocation, ensuring precision and care for every installation.
Hot Tub Cleaning
Our cleaning services maintain optimal hygiene and performance for hot tubs. Packages include filter replacement, water balancing, and deep cleaning with eco-friendly products. Regular maintenance extends equipment lifespan and ensures a safe, enjoyable experience. Customers receive tailored schedules and expert support for hassle-free ownership.
Questions
Do you offer financing options for hot tubs?
Yes, we provide financing with approved credit to make purchasing a hot tub more accessible.
What brands of hot tubs do you carry?
We offer top brands including Hot Spring Spas, Caldera Spas, Sundance Spas, and Freeflow Spas.
Do you service used hot tubs?
Yes, we provide maintenance and repairs for all brands, including used hot tubs.
Can you help relocate an existing hot tub?
Yes, we offer professional relocation services for hot tubs and pool tables.
Are there maintenance plans available?
Yes, we offer customized maintenance packages for hot tubs, including cleaning and inspections.
Do you have showrooms outside Nevada?
Yes, we have locations in California, including Santa Cruz and San Jose.
Videos
Reviews (6)
Don Goldmann
Jan 27, 2022
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Part of the successful experience of purchasing a new hot tub is the quality of the delivery and installation team. Two thumbs up for the guys from the Virginia Street store for friendly professionalism, carefulness in getting the hot tub into a deep hole and efficiency in handling such a big job. Clean complete instructions after the installation as well. Kudos to lead driver Anthony Williams and his crew of Nick, Chris, Carlos and Nolan!
Hoyt Emerson
Jan 24, 2022
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I have had a very good experience with The Spa and Sauna family. I have had a few issues that Michele has taken care of for us and very timely. A special mention to the technicians that have come out to review my issues. Nick Clark from the field and Brian in the store have been great to work with.
Jon Marks
Jan 22, 2022
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From helping me find the right spa to delivery, installation and walking me through the startup, the employees of The Spa and Sauna Co. were knowledgeable, responsive, hard working and always on time.
Joanne Rennie
Jan 17, 2022
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Michelle is thoughtful, efficient and effective in resolving customer concerns. Joey, is MacGyver in resolving spa issues. Hes personable and extremely knowledgeable; he honors his service commitment regardless of dark nights and freezing temps. Thanks you two. You are the stars of your company. We need more like you!
Bill Myers
Jan 16, 2022
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I'm honestly shocked at the 5 star reviews for this company. While my buying experience was good with Zack, the service from that point on has been horrible. The installers broke the access panel during install (it happens, no big deal) but it took MONTHS to get a replacement (leaving the mechanicals of the spa accessible to rodents) with me calling numerous times. The handle on the cover broke after about 30 days. This was around October of 2020 and I am STILL waiting for my replacement cover!! Numerous calls have yielded nothing but empty promises. After about six months of waiting (and several
Camille Andras
Jan 13, 2022
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I highly recommend! We purchased a hot tub in July 2021 and have had an excellent experience. Sales and customer service have been great with prompt responses to questions and concerns weve had as first time spa owners.
