Business Details
21 Years
experience
Emergency
services
Your Trusted Pool Service Experts in Phoenix, AZ
Founded in 2005, McCool's Pools has established itself as Greater Phoenix's premier pool service specialist. Our certified technicians deliver residential pool service and equipment repair with expertise in water chemistry and major equipment brands. We utilize clean, GPS-tracked company trucks that record service visits with photos and detailed reports emailed to clients. With over two decades of combined experience, we prioritize reliability, integrity, and long-term client relationships. Our services include weekly maintenance, complex equipment repairs, and installations backed by generous warranties.We are licensed, bonded, and insured across Arizona's demanding climate. Our client-for-life philosophy ensures consistent, high-quality service week after week. Steve McCool, founder and Wyoming native, brings unique insight into desert pool challenges. Our team's expertise spans chemical balancing, automation systems, and salt water conversions. We guarantee prompt responses, effective communication, and meticulous attention to detail for every pool we service.
Services
Weekly Pool Maintenance
Equipment Repair
Chemical Balancing
Leak Detection
Salt System Installation
Pool Automation
Green to Clear Treatment
Details
- Year established: 2005
Highlights and features
- We have 20+ years of combined experience in Arizona pool maintenance
- Our certified technicians use GPS-tracked service vehicles with photo documentation
- We offer same-day emergency service for critical pool equipment failures
- Our work includes generous warranties and complimentary follow-up visits
- We maintain 95% client retention through consistent service quality
What people say
Crystal clear water
Professional technicians
Same-day repairs
Detailed service reports
Reliable maintenance
Services
Weekly Pool Maintenance
Our comprehensive weekly maintenance ensures optimal pool performance through chemical testing, brushing, skimming, vacuuming, and equipment checks. Technicians perform water chemistry balancing and equipment inspections to maintain crystal-clear water. This service includes basket cleaning, backwashing, and detailed reporting with visit photos emailed to clients.
Equipment Repair
We handle all pool equipment repairs including pumps, heaters, filters, and automation systems. Our licensed technicians troubleshoot and repair DE, cartridge, and sand filters along with heater systems. We service all major brands and provide same-day emergency repair options for critical equipment failures.
Chemical Balancing
Professional water chemistry management maintains safe 7.2-7.8 pH levels through precise chemical balancing. Our technicians test and adjust chlorine, alkalinity, and calcium hardness during every service visit. This service prevents equipment corrosion and ensures swimmer safety while maintaining crystal-clear water quality.
Leak Detection
Professional leak detection services identify and repair pool leaks using specialized equipment. Our technicians perform pressure testing and visual inspections to locate leaks in plumbing or pool structures. We also offer acid washes and tile cleaning services to restore pool surfaces during leak repair visits.
Salt System Installation
We install salt water systems including Pentair IntelliChlor and Hayward AquaRite models. Our licensed technicians handle complete salt system conversions with proper equipment sizing and chlorine output calibration. This service includes water chemistry adjustments and client education on salt system maintenance requirements.
People
Steve McCool
Founder & Owner
With over 20 years in pool service, Steve founded McCool's Pools in 2005 after gaining industry experience since 2003. His Wyoming roots provide unique insight into Arizona's pool challenges. He oversees operations and ensures service quality across all client interactions.
Carlo Pelosi
Operations & Digital Support
Carlo manages daily operations and digital infrastructure while maintaining technical expertise in pool automation systems. He ensures seamless service coordination and technological integration across the company's GPS-tracked service fleet.
Chris
Pool Technician & Manager
As lead technician, Chris oversees maintenance crews and complex equipment installations. He specializes in variable speed pump systems and pool automation controls while mentoring junior technicians in proper service protocols.
Questions
What areas do you service?
We service all Greater Phoenix areas including Scottsdale, Paradise Valley, Cave Creek, Carefree, and Anthem.
How often should pools be maintained?
Weekly maintenance is recommended to maintain optimal water chemistry and equipment performance year-round.
Do you offer emergency repairs?
Yes, we provide same-day service for critical equipment failures like pump or heater malfunctions.
What payment methods do you accept?
We accept major credit cards and issue detailed invoices for all service transactions.
Are you licensed and insured?
Yes, we are fully licensed, bonded, and insured across Arizona with 20+ years of industry experience.
Reviews (6)
Joel Carabello
Apr 26, 2021
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My wife and I rented a home in N. Scottsdale for four months this winter. We had the pleasure of dealing with McCools several times as the owner of the house needed to have the entire pump, heater etc replaced. McCools did superb work and always walked us through what they were doing, showed up on time, were very professional and knowledgeable.
Steve (one of the owners) made a special visit when the new heater failed because he knew our niece & nephew were in town and wanted to swim while on spring break. That is 10000% professional and honestly just plane cool, what else would you imagine from
Steve (one of the owners) made a special visit when the new heater failed because he knew our niece & nephew were in town and wanted to swim while on spring break. That is 10000% professional and honestly just plane cool, what else would you imagine from
Desert West Creationz
Mar 01, 2021
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Met Steve and Brain the owners of McCools Pools about 3-4 months ago. The McCools Pools have been extremely polite and very professional with all the services they have been providing. The front of my office has never looked as amazing every time they get done doing there landscaping clean up.Thank You McCools Pools for such great business.
Anna Sample
Nov 20, 2020
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We have used many pool service companies over the years and Steve at McCools Pools is above and beyond the very best! We have an older pool pump and Steve is always outstanding at helping us to get the most mileage out of our existing pump. His repair work and service fees are always very reasonable in cost and top notch quality. We will have to replace our pump in the near future, but will do so with great confidence in using McCool's pools. Thank you Steve for the continued outstanding service!!
Pasquale Naccarata
Dec 12, 2019
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Weve had McCool Pools as our pool service provider since we moved to Cave Creek. Coming from Chicago, I had no idea how to use or maintain our pool. Steve and team are absolutely wonderful - always helping our family out and ensuring our pool is safe and clean. I havent met a more courteous and responsible team! Thanks McCool Pools for taking care of our family!
Mark Sigman
Sep 04, 2019
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I can not stress how good of a decision it is to choose McCool pools for any pool service needs. Our project was to replace our 20 year old rusty propane heater with a new one. From the research phase, financing, installation and finally teaching me how to use it, Josh and Brett from McCool pools helped us through the entire process seamlessly. Communication was prompt, professional, consistent and put my wife and I totally at ease. Our process start to finish was about three weeks due to a few speed bumps that threatened the project entirely several times (dealing with a gas company, a 20 year
Andrew Pascoe
Jul 27, 2019
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After a year and going through 4 different landscaping companies in that time I finally called McCools. You would find it hard to believe if I ran you though the sheer muppitry of those other landscaping people so I I won't. I only wish I had taken before photo's of our embarrassing yard prior to McCools coming yesterday. As amazed as we have been with those others we are equally amazed with the job McCools did yesterday. Thanks guys we really appreciate it and hope your around for many years to come to look after our pool and yard.
