Business Details
45 Years
experience
Emergency
services
Trusted Damage Restoration Services in Irvine, CA
Bartwood Construction has been a premier leader in the insurance restoration industry for over 30 years. We specialize in addressing flood, fire, and wind damage insurance claims across Orange County and portions of Los Angeles, Riverside, and San Bernardino Counties. With a 30,000 sq. ft. facility and over 100 employees, we provide 24/7 emergency drydown services, damage estimates, contents restoration, art restoration, and full structural repairs. Our commitment to integrity ensures projects are completed correctly, on time, and on budget. We operate under a 3-2-1 system: calling insured parties within three minutes of receiving a claim, dispatching emergency crews within two hours, and assigning a Project Manager within one day.Our team includes certified professionals with industry-recognized credentials, including Certified Restorers and IICRC Master Certified technicians. We hold specialized certifications, such as being recognized as a woman-owned business by the National Women Business Owners Corporation. Our focus on innovation includes proprietary cleaning systems like the Esporta ES-3300 and Orange County's only in-house art restoration department. We maintain long-term partnerships with insurance companies and property owners through transparent communication and reliable service. With decades of combined experience, our leadership team drives continuous growth while maintaining an average employee tenure of six years.
Services
Emergency Services
Structural Repairs
Art Restoration
Mold Cleaning
Contents Restoration
Large Loss Claims
Water Damage Mitigation
Fire Damage Repair
Wind Damage Restoration
Commercial Rebuilds
Details
- Year established: 1981
Highlights and features
- 30+ years of specialized insurance restoration experience
- 24/7 emergency response with guaranteed two-hour dispatch
- Certified Restorers and IICRC Master Certified technicians
- Orange County's only in-house art restoration department
- Proprietary Esporta ES-3300 cleaning system for contamination removal
Associations and certifications
- Restoration Industry Association (RIA)
- IICRC Master Certification
- National Women Business Owners Corporation (NWBOC)
What people say
Excellent service
Professional staff
Timely completion
Careful handling
Quality workmanship
Services
Emergency Services
Our WRT-certified technicians provide immediate response for water, fire, and wind damage mitigation. Utilizing advanced equipment like air movers and dehumidifiers, we secure properties and begin drying within two hours of notification. The process includes moisture monitoring, containment barriers, and coordination with environmental testing companies when needed. Our 24/7 availability ensures rapid intervention to minimize property damage and insurance claim complexity.
Structural Repairs
We handle complete structural restoration from minor repairs to full rebuilds after catastrophic losses. Licensed General Contractors oversee projects using industry-standard materials and techniques. Services include drywall repair, flooring replacement, and reconstruction of fire-damaged properties. Our process ensures code compliance and includes final walkthroughs with clients to verify satisfaction before project completion.
Art Restoration
Orange County's only in-house art restoration department specializes in repairing fire-, smoke-, and water-damaged artwork. Our experts use specialized techniques for canvas repair, paper conservation, and custom framing. We offer digital photo restoration, climate-controlled storage, and professional installation services. With 40+ years of combined experience, our team handles both individual pieces and large commercial collections.
Mold Cleaning
Our certified mold professionals use HEPA filtration, air scrubbing, and the Esporta ES-3300 system for comprehensive mold remediation. Services include controlled environment setup, contamination removal, and structural restoration post-abatement. We follow IICRC S520 guidelines and provide expert advice on salvageable items, including furniture, electronics, and personal belongings.
Contents Restoration
We restore personal property damaged by disasters, including heirlooms, electronics, and collectibles. Our 30,000 sq. ft. facility features specialized cleaning systems like the Esporta ES-3300 for soft contents. Services include packing, storage, cleaning, and move-back assistance. Certified technicians handle items according to IICRC standards, with detailed documentation for insurance claims.
People
Lori Young
President and Certified Restorer
With over 20 years in insurance restoration, Lori Young leads Bartwood's operations as President. A Certified Restorer and IICRC Master Certified technician, she specializes in contents estimating and risk management. Lori trains insurance adjusters and develops industry best practices while overseeing Bartwood's NWBOC-certified women-owned business initiatives.
Robert Young
Vice President
Robert Young, a licensed General Contractor with 20+ years' experience, drives Bartwood's strategic growth as Vice President. His expertise in construction technology and team management has doubled annual revenues while maintaining high employee retention. Recognized as California's Small Business of the Year, he oversees operational expansion and service innovation.
Questions
What emergency services does Bartwood offer?
We provide 24/7 emergency response for water, fire, and wind damage with guaranteed dispatch within two hours of notification.
Do you handle both residential and commercial claims?
Yes, we specialize in both residential and commercial restoration, including large-loss claims requiring full rebuilds.
What areas do you service?
We serve Orange County and portions of Los Angeles, Riverside, and San Bernardino Counties in Southern California.
Are your technicians certified?
Yes, our team includes Certified Restorers, IICRC Master Certified technicians, and specialists in mold and art restoration.
How do you handle personal property restoration?
We use the Esporta ES-3300 system and climate-controlled facilities to restore belongings following IICRC guidelines.
Can you restore damaged artwork?
Yes, we have Orange County's only in-house art restoration department with experts in canvas repair and photo restoration.
Reviews (7)
Erica M.
Sep 29, 2021
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Bartwood came highly recommended to me by the mold testing company that confirmed our house was full of toxic mold. Previous to hearing about Lori, we were told that we would likely lose ALL of our soft goods (fabric covered furniture, mattresses, rugs, drapes, coats, thick clothing, stuffed animals, etc). Then we were told about Lori and her expertise with mold remediation. We already knew from testing that these items were not safe to be in our home. After discussing with Lori which items were appropriate, we selected items and furniture for Bartwood to remediate. After their extensive process
Marsha H.
Sep 29, 2021
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I would highly recommend this company. We had a pipe break. They work with my insurance. And very reliable. Tom is the best. All of workers are very dependable. And most of very clean when they work.
Amy C.
Sep 01, 2021
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Lori and her crew are fantastic. They came highly recommended and lived up to their reputation. Lori was immediately responsive which was so helpful during a highly anxious time for our family. We were displaced from our home due to mold and living out of a hotel. We were unsure about what to do with our personal belongings. She patiently answered our numerous questions and gave us invaluable information on how to proceed. Her company worked within our budget and circumstances to formulated a plan that was best for our family. They content cleaned our belongings and guided us in determining
Amy Yerkey
Aug 20, 2021
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Lori and her team are wonderful - a group of angels! Lori was very quick to respond in our moment of need and gave us helpful information to choose the best path that fit our budget and circumstances. Lori has extensive knowledge and compassion, both necessary components when dealing with a crisis situation. We are very grateful to Bartwood for their help!
Jessica C.
Jun 17, 2021
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Bartwood was invaluable to our family in a time where we were so stressed and saddened. We became aware of massive mold exposure in our Ladera Ranch home that was contributing to our overall health decline and needed to move and have what we could keep cleaned. Bartwood was hugely instrumental in this. We are very grateful for their involvement and gentle care with all of our cherished items.
Angie L.
May 19, 2021
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The workers were courteous but weren't very good. Bartwood was the recommended contractor from my home owner's insurance. They did the installation of the cabinets ok, but completely missed the mark on installing my dishwasher. Now my dishwasher door just drops and it is leaking. You can probably find a dozen contractors that are better.
Stephanie B.
May 05, 2021
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Bartwood came to our rescue. Our insurance company initially sent out another contractor who took a year to systematically destroy our house. Fortunately Nationwide stood by their referral and brought in Bartwood to repair our cabinets. They came out promptly, gave us a quote, showed up when they said they would, and did excellent work. It was a huge sigh of relief to actually have someone who knows what they are doing follow through with their promises. I was hesitant to have them do the entire scope because of our previous contractor, but I wish I had. I would absolutely recommend Bartwood.
