Business Details
17 Years
experience
Emergency
services
Your Trusted Drain Cleaning Experts in Norfolk, NE
Masters Drain Cleaning has served Norfolk, NE and surrounding communities since 2009, delivering expert residential and commercial drain cleaning solutions with over 15 years of combined experience. Our team specializes in clearing kitchen sinks, main sewer lines, floor drains, laundry lines, vanities, bathtubs, and septic tank lines using advanced equipment tailored to each job's requirements. Founded by Bill Masters, a former Roto-Rooter professional with 3,000+ completed drain line projects in Denver, our company transitioned to full-time operation after eight years of part-time service in Nebraska. In 2022, Cody Ramaekers joined with naval experience and technical expertise to enhance our service capabilities.We guarantee 30-day post-service reliability for residential lines and prioritize rapid response times, offering same-day service in most cases. Our commitment to quality, affordability, and customer satisfaction drives every interaction, ensuring clients receive transparent communication and effective solutions. With operations spanning 25+ communities in Northeast Nebraska, we maintain a strong local presence while accepting special requests for additional service areas. Our 24/7 availability ensures emergency drain issues receive immediate attention from trained professionals dedicated to resolving plumbing challenges efficiently.
Services
Drain Cleaning
Sewer Line Maintenance
Septic Tank Services
Emergency Plumbing
Commercial Drain Solutions
Details
- Year established: 2009
Highlights and features
- We offer 15+ years of combined drain cleaning expertise from former Roto-Rooter professionals
- Our team provides 24/7 emergency drain services with rapid response times
- 30-day satisfaction guarantee on all residential drain line repairs
- Same-day service available for urgent plumbing needs
- Skilled technicians with specialized training in commercial and residential systems
Services
Drain Cleaning
Our drain cleaning specialists use advanced equipment to remove blockages from kitchen sinks, floor drains, and laundry lines. We guarantee complete clearance of obstructions with same-day service availability for urgent cases. Residential customers receive a 30-day warranty on all completed repairs.
Sewer Line Maintenance
Professional sewer line inspections and maintenance prevent major plumbing emergencies. Our technicians handle main sewer line clogs and backups using specialized tools for both residential and commercial properties across Northeast Nebraska.
Septic Tank Services
We provide comprehensive septic tank line cleaning and maintenance to ensure proper drainage system function. Our services include inspection, pumping, and blockage removal for septic tank systems in rural and suburban locations.
Emergency Plumbing
Available 24 hours a day, our emergency plumbing team responds immediately to critical drain and sewer issues. We prioritize rapid resolution of urgent plumbing problems to minimize property damage and operational disruptions.
Commercial Drain Solutions
Tailored drain maintenance programs for businesses ensure compliance with health regulations. Our commercial services include regular inspections, preventive maintenance, and emergency repairs for restaurants, offices, and industrial facilities.
People
Bill Masters
Owner/Operator
Former Roto-Rooter professional with 3,000+ completed drain projects in Denver. Transitioned to full-time drain cleaning in Nebraska after 8 years of part-time service. Handles customer relations and technical operations.
Cody Ramaekers
Field Technician
Navy veteran with 10 years of technical experience. Joined Masters Drain Cleaning in 2022, specializing in equipment operation and field service delivery. Provides expert troubleshooting for complex drain issues.
Questions
What drain cleaning services do you offer?
We handle all residential and commercial drain types including kitchen sinks, sewer lines, floor drains, laundry lines, and septic tank systems with specialized equipment.
Do you provide emergency plumbing services?
Yes, we offer 24/7 emergency drain and sewer services with immediate response times for critical plumbing issues.
What areas do you service?
We primarily serve Norfolk, NE and 25+ surrounding communities including Wayne, West Point, and Ord. Special requests accepted for additional locations.
Do you guarantee your work?
All residential drain repairs include a 30-day satisfaction guarantee. We'll return at no charge if issues recur during this period.
How quickly can you respond to service requests?
Most same-day service requests get completed within 2-4 hours of contact. Emergency calls receive immediate priority.
Reviews (3)
Chet Bickley
Dec 24, 2020
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Bill was super! He works fast, and does it "Dirt Cheap!" I highly recommend Masters Drain Cleaning for anyone having sewer drainage issues.
Jake Maddox
Nov 30, 2020
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Should have done this a LOT sooner. Excellent service and customer service. Always willing to work with your schedule. Very affordable rate for the work.
Christina Froehlich
Jun 11, 2020
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I had my first plumbing incident as a newer home owner and wasnt sure what to do. He squeezed me in between appointments and got us fixed up! I appreciate the service and would recommend to others!
