Business Details
Trusted Appliance Repair Services in Cottage Grove, WI
At KB Appliance Repair, we bring over three decades of dedicated experience to every service call, ensuring your major home appliances receive expert attention. As a locally-owned and operated business based in Cottage Grove, Wisconsin, we prioritize honesty, integrity, and personalized service for every customer. Our owner and lead technician, Keith Bracken, personally handles all repair projects, leveraging 30+ years of industry expertise to deliver accurate diagnostics and cost-effective solutions. We specialize in repairing washers, dryers, refrigerators, ovens, dishwashers, and more, with a commitment to transparency in pricing and recommendations.By maintaining low overhead, we pass savings to our clients while upholding a reputation for prompt, reliable service across dozens of communities. Our approach combines technical proficiency with a customer-first philosophy, ensuring you receive informed guidance on whether repair or replacement is the optimal choice. With hundreds of satisfied customers, we stand as a trusted partner for appliance maintenance and repair needs in the region.
Services
Washer Repair
Dryer Repair
Refrigerator Repair
Oven Repair
Dishwasher Repair
Microwave Repair
Garbage Disposal Repair
Highlights and features
- We offer 30+ years of hands-on experience in appliance repair.
- Our owner personally handles every repair project from start to finish.
- We provide transparent pricing with no hidden fees or upselling.
- Our low-overhead model ensures competitive, affordable service rates.
- We prioritize honest assessments to determine repair vs. replacement needs.
What people say
Quickly responded
Professional
Knowledgeable
Reasonably priced
Services
Washer Repair
Our washer repair service addresses issues like drainage problems, spin cycle failures, and unusual noises. We diagnose and fix all major brands, ensuring efficient operation and extended appliance lifespan. Customers benefit from same-day diagnostics and transparent cost estimates.
Refrigerator Repair
We specialize in refrigerator diagnostics and repairs for temperature inconsistencies, compressor issues, and ice maker malfunctions. Our expertise covers both modern smart models and traditional units, with a focus on energy efficiency and food safety preservation.
Dryer Repair
Our dryer repair service resolves heating issues, drum malfunctions, and ventilation blockages. We service all major brands, prioritizing safety checks and performance optimization to reduce drying times and energy consumption.
Oven Repair
We repair gas and electric ovens, addressing ignition failures, temperature inaccuracies, and damaged components. Our service includes calibration checks and safety inspections to restore reliable cooking performance.
Dishwasher Repair
Our dishwasher repair service fixes leaks, drainage issues, and cleaning inefficiencies. We replace faulty parts like pumps and spray arms while ensuring proper water pressure and detergent dispenser functionality.
People
Keith Bracken
Owner/Lead Technician
With over 30 years of appliance repair experience, Keith Bracken personally handles every service call. His background in HVAC and refrigeration ensures comprehensive expertise across all major appliance types.
Questions
What types of appliances do you repair?
We repair all major in-home appliances including washers, dryers, refrigerators, ovens, dishwashers, microwaves, and garbage disposals.
Do you service both residential and commercial appliances?
Our focus is on residential appliance repair for homeowners in Cottage Grove and surrounding areas.
What are your service hours?
We operate Monday-Friday from 9:00 AM to 5:00 PM. Emergency weekend service is available for urgent cases.
How do you handle repair estimates?
We provide upfront cost estimates after diagnostics, including parts and labor, before proceeding with any repairs.
Are replacement parts included in your service?
We source and install genuine manufacturer parts, with pricing disclosed in advance for your approval.
What areas do you service?
We serve Cottage Grove, Deerfield, Marshall, Sun Prairie, McFarland, Stoughton, Waunakee, and 15+ surrounding communities.
Reviews (6)
Michael Maziarka
Dec 05, 2021
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Keith is the absolute best! I texted him about a washing machine I had that stopped working. He diagnosed it quickly and gave me straightforward advice that it probably wasn't worth fixing and I should consider buying a new washer. He then took time to talk to me about which brands and types of washers would be the best fit for my family. What service! A seriously nice guy. Can't recommend him enough.
Ann Lewandowski
Nov 03, 2021
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After a terrible experience with another company, an early phone call to Keith yielded high quality same day service. Originally, he was booked a week out, but a cancellation allowed him to repair same day. He uses shorter than average repair windows and texts when he’s on his way. These minor adjustments make his service outstanding compared to the other guys.
Hank Sherman
Oct 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith is friendly, honest and does excellent work. He has done several jobs for us and he is always professional and top quality. I recommend him highly.
Service:Repair refrigerator / freezer
Keith is friendly, honest and does excellent work. He has done several jobs for us and he is always professional and top quality. I recommend him highly.
Service:Repair refrigerator / freezer
Anna Gavin
Sep 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith was so easy to work with and fixed our washer quick! Highly recommend!
Service:Repair washer
Keith was so easy to work with and fixed our washer quick! Highly recommend!
Service:Repair washer
Gail Popelka
May 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith did an amazing job fixing our dryer. He was quick to respond to our request. I texted him on Wednesday late afternoon and he came Friday morning. He diagnosed, fixed, and cleaned our dryer in one hour. Pricing was very fair and communication was great. I would definitely recommend him.
Service:Repair dryer
Keith did an amazing job fixing our dryer. He was quick to respond to our request. I texted him on Wednesday late afternoon and he came Friday morning. He diagnosed, fixed, and cleaned our dryer in one hour. Pricing was very fair and communication was great. I would definitely recommend him.
Service:Repair dryer
Rita Heyerholm
Mar 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith was great. Happy to use a local small business and received good value for what was wrong. Strongly recommend!
Service:Repair refrigerator
Keith was great. Happy to use a local small business and received good value for what was wrong. Strongly recommend!
Service:Repair refrigerator
