Business Details
12 Years
experience
Emergency
services
Expert Pool & Spa Repair Services in Coeur d'Alene, ID
Established in 2014, Integrity Spa & Pool Service has built a reputation for excellence in spa and pool repair across North Idaho. Our team, led by master technician Gavin Conner with 22 years of industry experience, specializes in diagnosing and resolving complex equipment issues for all major spa brands. As a licensed contractor (CL#RCE-38569) and certified pool/spa operator, we combine technical expertise with practical solutions, maintaining rigorous standards through our membership in the Association of Pool and Spa Professionals. Our mobile service model ensures rapid response times, with extensive parts inventory available on-site to complete repairs during the initial visit.We prioritize customer education, offering free consultations on saltwater systems and energy-efficient equipment upgrades that reduce operating costs by 30-80%. Our commitment to environmental responsibility extends to component recycling programs that minimize waste. With HomeAdvisor Elite Service recognition and a track record of resolving chronic equipment issues that other technicians couldn't fix, we guarantee satisfaction through transparent pricing and no-pressure service recommendations. Our comprehensive offerings include retrofit solutions for aging equipment, emergency repair services, and customized maintenance plans that ensure optimal system performance year-round.
Services
Spa Repair
Pool Maintenance
Saltwater System Installation
Heater Repair
Retrofit Kits
Emergency Repairs
Energy Audits
Chemical Balancing
Leak Detection
Equipment Upgrades
Details
- Year established: 2014
Highlights and features
- We have 22 years of specialized experience in pool and spa system diagnostics
- Our technician holds Certified Pool and Spa Operator certification
- We carry extensive on-truck parts inventory for first-visit repairs
- We offer free energy audits and equipment upgrade consultations
- We maintain HomeAdvisor Elite Service recognition
Associations and certifications
- Association of Pool and Spa Professionals
What people say
Knowledgeable technicians
Saved me money
Damned fine man
Prompt service
Reasonable costs
Services
Spa Repair
Our comprehensive spa repair service addresses all makes and models, specializing in heater, pump, and circuit board diagnostics. We carry extensive parts inventory for immediate repairs, including freeze damage restoration and retrofit kits for aging equipment. Our technicians resolve complex control system issues and provide leak detection services with specialized tools.
Pool Maintenance
We offer complete pool maintenance solutions including chemical balancing, filter cleaning, and equipment inspections. Our energy audits identify efficiency improvements that reduce operating costs by 30-80%. Services include automated control system installations, saltwater system conversions, and winterization procedures to protect equipment during cold months.
Saltwater Systems
Our saltwater system installations provide healthier swimming conditions by eliminating chlorine-related irritations. We specialize in major brand conversions including Pentair Intellichlor and Hayward Aqua Rite. The service includes equipment selection, professional installation, and ongoing maintenance support for residential and commercial pools.
Emergency Repairs
We prioritize urgent equipment failures with rapid response times for critical issues like heater failures and electrical malfunctions. Our mobile service units carry essential replacement components for immediate repairs. Emergency service includes diagnostic assessments and cost estimates before any work begins.
Equipment Upgrades
Our retrofit solutions extend equipment lifespan while improving efficiency. Services include variable speed pump installations, automated chemical feeders, and UV sanitation systems. We provide cost-benefit analyses for equipment replacements versus repairs, ensuring optimal investment decisions for pool and spa owners.
People
Gavin Conner
Master Technician
With 22 years of industry experience, Gavin Conner is a Certified Pool and Spa Operator and licensed contractor (CL#RCE-38569). He holds Pentair factory training certifications and specializes in complex equipment diagnostics. Recognized by HomeAdvisor for elite service standards, Gavin provides technical expertise and customer-focused solutions.
Questions
Do you service all spa brands?
Yes, we repair all major spa brands including Hot Springs, Sundance, Jacuzzi, and Caldera, with specialized diagnostic tools for various control systems.
Can you repair older pool equipment?
We specialize in retrofitting older systems with modern components to extend equipment lifespan while improving efficiency and performance.
What areas do you serve?
We serve Coeur d'Alene, Sandpoint, Post Falls, Rathdrum, Hayden, Sagle, and surrounding North Idaho areas with flexible service options.
Do you offer maintenance plans?
Yes, we provide customized maintenance programs including weekly chemical balancing and equipment inspections to ensure optimal system performance.
Are emergency repairs available?
We prioritize urgent equipment failures with rapid response times for critical issues like heater failures and electrical malfunctions.
Can you convert pools to saltwater systems?
Yes, we install saltwater systems from major manufacturers, providing healthier swimming conditions while reducing chemical maintenance requirements.
Reviews (6)
Monica Neglio
May 03, 2021
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Positive:Professionalism,Responsiveness
Professional, on time and gave an assessment quickly.
Professional, on time and gave an assessment quickly.
Seth Kinsey
Aug 31, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I got taken care of promptly and he set me up with a better system for a great value!
I got taken care of promptly and he set me up with a better system for a great value!
Teresa Smith
Aug 28, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Gavin is professional and nice to work with. Both times that my spa needed repairs he has come out earlier than scheduled. The service call and repair costs are very reasonable. He was able to diagnose and repair my spa in under an hour. I would highly recommend Integrity Spa & Pool Service for any repairs that you may need.
Gavin is professional and nice to work with. Both times that my spa needed repairs he has come out earlier than scheduled. The service call and repair costs are very reasonable. He was able to diagnose and repair my spa in under an hour. I would highly recommend Integrity Spa & Pool Service for any repairs that you may need.
Rich Saccomanno
Aug 05, 2020
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Integrity Spa & Pool Service certainly lives up to their name. They are knowledgeable, professional, customer service oriented, and honest. They quickly found the problem leak with our hot tub and completely repaired it. Their prices were extremely fair, even significantly less then their competition. I would not hesitate to recommend Integrity Spa & Pool for any repair work that is needed.
Tpelvin
Oct 06, 2019
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Had a terrible experience with another hot tub repair business in Sandpoint, then had the good sense to call Integrity Spa. Very professional, showed up on time, fixed our hot tub in 1.5 hours and knew what he was doing. Solved a problem the other guy never fixed. Highly recommend!
Lena Rayburn
Sep 05, 2018
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The name says it all. Dependable, on time, excellent price. We had been told we would need to replace a number of expensive parts, Gavin replaced one small part and our tub was working. So thankful the other guy did show up. Integrity has our business for as long as we have a hot tub.
