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Pool Co Pool Co
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Business Details
47 Years
experience
Your Trusted Pool Co & Hot Tub Experts in Carbondale, IL
Since 1979, Pool Co has been a trusted family-owned business serving southern Illinois with premium pool and spa solutions. Our three-generation legacy began with John and JoAnn Carvell, who built a foundation of personalized customer service, which continues today under Sonnia and Justin Stone. We specialize in above-ground pools, hot tubs, and comprehensive water care products, ensuring durability and value for every customer. Our team undergoes rigorous training, including 30 days of classroom instruction and 21 certification tests for spa technicians, to maintain technical expertise. We prioritize customer education through free seminars on pool maintenance and seasonal care, reflecting our commitment to informed ownership.

With a focus on quality brands like Sharkline and Caldera, we deliver products designed to withstand the test of time. Our installation and service teams are owner-operated, guaranteeing no subcontracted labor and adherence to proven methods refined over four decades. Located in Carbondale, IL, we serve customers within southern Illinois, offering free on-site estimates and a satisfaction-driven experience. Our staff, including long-tenured professionals and energetic student workers, embodies Midwest work ethic and community values. From initial consultation to ongoing maintenance, Pool Co remains dedicated to transforming backyards into lasting oases through expertise, integrity, and personalized care.
Services
Above-Ground Pools Hot Tubs Cold Plunge Tubs Pool Accessories Water Care Products Installation Services Maintenance Programs
Details
  • Year established: 1979
Highlights and features
  • We offer 41 years of family-owned expertise in pool and spa solutions.
  • Our technicians complete 30+ days of training and 21 certification tests.
  • We provide free on-site estimates and personalized installation guidance.
  • Our products include durable brands like Sharkline and Caldera for lasting value.
  • We host free maintenance seminars to educate and empower pool owners.
Update Listing
Services
Above-Ground Pool Co Cos
We specialize in durable above-ground pools from trusted brands like Sharkline. Our pools feature aluminum, steel, or hybrid materials designed for longevity. Expert installation ensures proper setup and seasonal maintenance guidance.
Hot Tubs
Our Caldera hot tubs combine luxury and therapeutic benefits. Available in sizes from 1-8+ persons, they include energy-efficient systems and customizable seating. We offer in-home consultations for optimal placement.
Water Care Products
We provide BioGuard pool and spa care systems, including saltwater solutions and sanitizers. Our FreshWater Salt System reduces chemical dependency while maintaining water clarity and safety.
Installation Services
Our trained technicians handle complete pool and hot tub installations. No subcontractors are used, ensuring quality control from excavation to final testing. Free site evaluations available.
Maintenance Programs
We offer seasonal maintenance, water analysis, and repair services. Free seminars teach customers chemical balancing and winterization techniques. Emergency service requests are prioritized.
People
Sonnia Stone
Owner
Sonnia Stone co-owns Pool Co with her husband Justin. She began working at the store in 2008 and emphasizes customer relationships. Her leadership continues the business's legacy of personalized service.
Justin Stone
Owner
Justin Stone oversees pool installations at Pool Co. With 15 years in concrete construction, he ensures precise project execution. He co-owns the business with his wife Sonnia, prioritizing quality and customer satisfaction.
Mark Carvell
Former Owner
Mark Carvell led Pool Co from 1993 until 2020. He expanded the business while maintaining his parents' customer-centric values. His 27-year tenure emphasized staff training and product reliability.
Mary Carvell
Former Owner
Mary Carvell co-owned Pool Co with Mark for 27 years. She contributed to the company's growth and maintained a focus on community relationships. Her leadership helped establish the business's reputation for integrity.
Skylin Henard
Sales Manager
Skylin Henard leads Pool Co's sales team. He emphasizes product durability and customer education. His approach reflects the company's commitment to helping customers avoid costly replacements through quality purchases.
Questions
What products does Pool Co Co specialize in?
We specialize in above-ground pools, hot tubs, cold plunge tubs, water care products, and installation services. Brands include Sharkline and Caldera.
Do you offer financing options?
Yes, we provide financing options for pool and hot tub purchases to qualified customers.
Are your technicians certified?
Our spa technicians complete 30+ days of training and 21 certification tests to ensure expertise.
Do you service pools purchased elsewhere?
Yes, we service all pools and spas regardless of where they were purchased.
What areas do you serve?
We serve customers throughout southern Illinois from our Carbondale location.
Do you offer maintenance seminars?
Yes, we host free seasonal seminars teaching pool maintenance, opening, and winterization techniques.
Reviews (5)
Virginia Plumlee
Jan 08, 2022 Report
I love the people at Poolco. As a first time spa owner they have been very patient with me. They are always willing to listen to my spa care concerns and give excellent advise as to the continued care. Poolco is very responsive to questions. Appreciate having the access to excellent advise. Would recommend Poolco to anyone looking for a pool or hot tub.
Eric Schuler
Oct 03, 2021 Report
Staff was extremely helpful. They took the time to find the exact piece I needed to stop the leak in my hot tub. Friendly, knowledgeable and professional!
Shane Newman
Sep 29, 2021 Report
Haleigh and Jade were very helpful in the process of winterizing my pool. They are very knowledgeable and professional. Wont do business with anyone else! Pool Co rocks my socks!
Marie Rennison
Aug 27, 2021 Report
They've been very helpful and did a great job getting the pool set up. We bought the pool to enjoy our grandkids. Teaching them to swim has been so much fun! Thanks for helping us Pool Co!
D. F.
Aug 25, 2021 Report
Was able to text a picture of my pool setup to be sure they had what I needed, the pump was in stock and we installed it the same day! They even carried it to my car in the pouring rain. Well done Pool Co.