Business Details
44 Years
experience
Your Trusted Hot Tub & Spa Provider in Orange County
OC Hot Spring Spas has proudly served Orange County for 40 years, established in 1982 as a family-owned business by brothers Scott and Greg Garner. With over four decades of combined expertise in the spa and hot tub industry, we specialize in helping customers select premium hot tubs and spas tailored to their lifestyle needs. Our commitment to customer satisfaction is unwavering, offering competitive pricing with a guarantee to meet or beat any competitor's price. As an Authorized Warranty Service Provider for Watkins Mfg. products, we ensure every customer receives expert installation, maintenance, and repair services. Our full-time White Glove Service provides comprehensive spa maintenance plans, ensuring hassle-free ownership.Located in San Juan Capistrano, we serve all of Orange County, offering a wide range of products including Hot Spring, Caldera, and Freeflow Spas. Our team's dedication to quality and customer care has earned us recognition as an award-winning dealership. We prioritize transparency, with no hidden fees and a focus on building lasting relationships with our clients. Our expansive showroom features every shape, size, and design of spa, complemented by accessories to enhance your experience. For over four decades, we've brought families together through the transformative power of relaxation and stress relief.
Services
Hot Tub Sales
Spa Maintenance
Water Care Systems
Installation Services
Repair Services
Details
- Year established: 1982
Highlights and features
- We offer 40 years of combined expertise in spa and hot tub sales and service.
- Our family-owned business guarantees competitive pricing with a price-match promise.
- We provide White Glove maintenance services for hassle-free spa ownership.
- As Authorized Warranty Service Providers, we ensure factory-certified repairs.
- Our full-service approach covers everything from site inspection to installation.
What people say
Trouble free for four years
Pleasure to do business with
Award-winning dealership
Expert knowledge
Prompt repair service
Services
Hot Tub Sales
We offer a comprehensive selection of premium hot tubs and spas from trusted brands like Hot Spring, Caldera, and Freeflow. Our experts help you choose the perfect model based on your space, budget, and lifestyle needs. With competitive pricing and a price-match guarantee, we ensure you get the best value for your investment.
Spa Maintenance
Our White Glove Service provides regular cleaning, chemical refills, and filter changes to keep your spa in optimal condition. We offer flexible maintenance plans tailored to your usage patterns. Our trained professionals ensure hassle-free ownership through proactive care and expert troubleshooting.
Water Care Systems
We supply advanced water care products that reduce chemical use while maintaining clean, fresh spa water. Our FreshWater Salt System and SilkBalance technology minimize chlorine odor and skin irritation. These solutions ensure safe, comfortable soaking experiences with simplified maintenance routines.
Installation Services
Our team handles complete installation including site inspection, delivery, and electrical setup. We provide pre-delivery consultations to ensure proper placement and functionality. Factory-certified technicians guide you through operation and maintenance during final setup, guaranteeing confidence in spa ownership.
Repair Services
We offer comprehensive repair services for all makes and models, from minor plumbing fixes to full system overhauls. As an Authorized Warranty Service Provider, we use genuine parts and factory-approved methods. Our diagnostics include comprehensive inspections to identify and resolve performance issues efficiently.
People
Scott Garner
Co-Owner
With over 40 years in the spa industry, Scott Garner brings extensive expertise to OC Hot Spring Spas. He focuses on customer satisfaction through personalized service and product knowledge. Scott ensures every client receives tailored recommendations for their relaxation needs.
Greg Garner
Co-Owner
Greg Garner combines decades of industry experience with a commitment to community service. He oversees operations and customer relations, maintaining the dealership's award-winning status. Greg prioritizes transparent communication and long-term customer relationships in every interaction.
Questions
What hot tub brands do you carry?
We offer Hot Spring, Caldera, Freeflow, and Tiger River products with various models to suit different needs and budgets.
Do you provide installation services?
Yes, our factory-certified team handles complete installation including site inspection, electrical setup, and operational training.
Are financing options available?
We offer competitive financing plans to make spa ownership accessible - contact us for current promotions and terms.
What maintenance services do you offer?
Our White Glove Service includes weekly cleaning, chemical refills, filter changes, and monthly comprehensive maintenance plans.
Do you service all hot tub brands?
As an Authorized Warranty Service Provider, we specialize in Watkins products but service most major brands with factory-certified repairs.
What areas do you serve?
We serve all Orange County locations including San Juan Capistrano, Newport Beach, Irvine, and surrounding communities.
Videos
Reviews (4)
Pete McAfee
Jan 08, 2021
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I was pretty disappointed with the service department. If I ever needed service on my hot tub I would look elsewhere. For my overpriced $140 service visit I got no information about anything on my spa. I had to call and ask for details on the service call and still never got anything. Poor customer service! Look elsewhere if you need help.
Mark Guithues
Sep 19, 2020
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Bought a Hot Springs Grandee from the big retailer up in Placentia. Had fun going from spa to spa like furry little seals comparing jets, filtration and layout. Paid for it dearly in service and response. Really irritating to drop 13k and not receive return calls, so shopped around and found Greg at Hot Spring Spas of Orange County. This guy is good, his company is relaxed but responsive. Greg remembers your name and your spa, even if you didn't buy it from him. He also gives great advice on products which we've followed since, using less chemicals, hassle and cost than before. He'll also tell
Andrew Asbury
Sep 19, 2020
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I typically don't write reviews but it seems like there is so much negativity out there that I figured I would share my positive experience. In March 2020, I ordered a spa from another dealer and when it was delivered it was out of the box and scratched. The lid was also affixed and oriented in the wrong direction etc. After that fiasco, I contacted Greg at Hot Spring Spas. Greg assured me that he didn't do business like that and that if I ordered a spa through him it would be new and in box. Greg also worked with me on price and honored the deal that I had made with the other dealer. In May,
Sarah Kenworthy
Sep 11, 2020
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These guys no everything about spas. I had such a great experience I just sent my friends in to buy one and have recommended them To everyone I know looking for a spa.
