Business Details
Emergency
services
Your Trusted Myrtle Beach Plumbing Experts
Benjamin Franklin Plumbing has been serving the Myrtle Beach and Conway, South Carolina communities since 2012, delivering exceptional residential and commercial plumbing solutions. Our team of highly skilled technicians combines decades of collective experience with ongoing professional development to ensure mastery of the latest industry techniques and technologies. We guarantee complete customer satisfaction through a unique commitment to punctuality, offering $5 per minute compensation for any service delay, and maintain rigorous quality standards with background-checked, drug-tested professionals.Our 24/7 emergency services, transparent pricing policies, and community-focused approachincluding military and senior discountsestablish us as trusted local partners. With advanced diagnostic tools, fully stocked service vehicles, and a dedication to clean, efficient workmanship, we resolve everything from minor leaks to complex system installations while prioritizing customer education and long-term system maintenance.
Services
Residential Plumbing
Commercial Plumbing
24 Hour Emergency
Toilet Repair
Water Heater Installation
Drain Cleaning
Faucet Repair
Pipe Replacement
Bathroom Remodel
Water Filtration
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our punctuality guarantee compensates customers $5/minute for service delays
- Technicians undergo rigorous background checks and ongoing professional training
- Transparent pricing with no hidden fees or surprise charges
- Community investment through military, senior, and first responder discounts
What people say
Promptly fixed issue
Knowledgeable, friendly technician
Excellent service
Fantastic job explaining
Efficiently resolved problem
Services
Residential Plumbing
Our residential plumbing services address all household needs from leaky faucets to complete system installations. Experienced technicians provide emergency repairs, preventative maintenance, and remodeling support while respecting your property and schedule. We guarantee 24/7 availability for urgent issues and maintain transparent pricing with no hidden fees. Customer education remains central to our approach, ensuring homeowners understand their system's operation and maintenance requirements.
Commercial Plumbing
Commercial plumbing solutions maintain operational continuity for businesses through proactive maintenance and rapid emergency response. Our team handles complex installations, code compliance upgrades, and high-capacity system repairs across diverse industries. Scheduled maintenance programs prevent disruptions while water efficiency audits reduce operating costs. We prioritize minimal downtime through after-hours service options and dedicated account management for commercial clients.
24 Hour Emergency
24/7 emergency plumbing services address urgent issues including burst pipes, severe leaks, and system failures. Fully equipped service vehicles enable immediate repairs while GPS tracking ensures rapid response times. Technicians follow standardized emergency protocols to contain damage and restore functionality safely. We maintain separate emergency crews during peak hours to guarantee availability for critical situations requiring immediate attention.
Water Heater Services
Water heater services include installation, repair, and maintenance for both traditional tank and tankless systems. Technicians diagnose efficiency issues, replace faulty components, and perform annual flushes to extend equipment lifespan. We offer energy-saving recommendations and handle both electric and gas-powered units. Emergency water heater repairs prioritize restoring hot water access while long-term solutions focus on optimizing system performance and reducing utility costs.
Drain Cleaning
Professional drain cleaning services utilize advanced equipment to resolve clogs and prevent recurring blockages. High-pressure water jetting clears pipe buildup while camera inspections identify structural issues. We implement preventative maintenance schedules for commercial kitchens and residential systems prone to frequent clogs. Our technicians address both immediate drainage problems and underlying causes to maintain optimal flow through your plumbing system.
People
Tony Zack
Owner
Tony Zack brings extensive electrical contracting experience to his Benjamin Franklin Plumbing franchise. Leveraging dual expertise in electrical and plumbing systems, he ensures comprehensive solutions for residential and commercial clients. His leadership emphasizes technical excellence, customer satisfaction, and community involvement through military and senior discounts.
Questions
What areas do you service?
We serve Myrtle Beach, Conway, and surrounding areas including Georgetown, Little River, and Murrells Inlet.
What payment methods do you accept?
We accept major credit cards, checks, and cash with financing options available for larger projects.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates with detailed cost breakdowns before starting any work.
Are emergency services available?
Our 24/7 emergency plumbing services respond promptly to urgent issues at any time of day or night.
What makes you unique?
We combine punctuality guarantees, transparent pricing, and community-focused values with nationally backed quality standards.
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Reviews (6)
Bobbi Blubaugh
Dec 31, 2021
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Clyde came the same day we called and he was able to fit us in at the end of his day. He was so very nice! However, our so called issue was a non issue when he came to fix the faucet. Somewhat embarrassing but he did explain that there was possibly a piece of dirt or such that may have dislodged from our jiggling. It was crazy he was a magic man lol! We will definitely call again and request Clyde for any other issues. Btw, his name was not listed on the drop down menu that I could see??? Anyway, very pleased!
Marcellus Joy
Dec 31, 2021
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Positive:Professionalism,Punctuality,Responsiveness
My technician was "Clyde" whose picture wasn't shown. He was very attentive to detail and is scheduled to return for a suggested repair. The original service was a plumbing inspection.
My technician was "Clyde" whose picture wasn't shown. He was very attentive to detail and is scheduled to return for a suggested repair. The original service was a plumbing inspection.
Audrey Ridge
Dec 16, 2021
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Called Benjamin Franklin Plumbing out because our toilets were backing up. we had 2 other plumbers couldn't find the problem. They were able to figure out the problem and fix it. Leroy and Warren have worked very hard to get this problem fixed They are very knowledgeable and respectful. I appreciate their hard hard work I dont remember the other workers that helped out but they all worked very hard to get the job done.
Laura Koons
Dec 13, 2021
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Consistency!!!! Richard was amazing today!! Extremely courteous and very professional!!! He wasn't sure what our fix might be and explained everything, how it was fixed and answered all our questions. We have had 2 different plumbers and everything is exceptional!!!! We have had no issues with scheduling and they show up!! We will not use anyone else for our plumbing needs!!!! Top notch service!!!!
Scott Beltz
Dec 09, 2021
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Crew sent me a notification that they were on their way. They were professional and efficient with the installation of a new natural gas line for my standby generator. Generator install went swiftly. Power was isolated and back on in less than 3 hours. Clean installation and crew stuck around to make sure everything works as it should. Job well done!
Gail LaSalle
Dec 07, 2021
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I needed three bathroom sink faucets replaced. They said the plumber would come with several to chose from. He brought only one and said there were others but this is the one that most people like so he didnt bring them. I didnt like it but would have no choice. Obviously it was the most expensive because he quoted $1200+ for the job. He said I could go buy my own and they would put them in. Still a big number and they couldnt do it for several days. I dont get angry easily but this was too much. They are overpriced and very unprofessional. The guy they sent here was downright flippant
