Business Details
37 Years
experience
Emergency
services
Trusted Cleaning & Restoration Services in Wilmington, NC
Sano Steam was founded in Wilmington, NC in 1989 with a mission to deliver exceptional cleaning and restoration services. Our team specializes in carpet cleaning, hardwood floor polishing, air duct cleaning, water damage remediation, and mold testing for residential and commercial clients. With over 35 years of experience, we combine advanced techniques and organic cleaning solutions to ensure safe, effective results.As a veteran-owned business, we prioritize reliability, transparency, and customer satisfaction, offering 24/7 emergency services and upfront pricing. Our commitment to quality has earned us recognition as Wilmington's top-rated cleaning provider, serving local communities with dedicated, personalized service.
Services
Carpet Cleaning
Air Duct Cleaning
Water Damage Restoration
Mold Remediation
Tile & Grout Cleaning
Hardwood Floor Cleaning
Details
- Year established: 1989
Highlights and features
- Friendly customer service with personalized support
- Satisfaction guaranteed on all cleaning and restoration work
- Reliable service with 35+ years of industry experience
- Flexible scheduling for residential and commercial clients
- Veteran-owned business committed to community values
Associations and certifications
- IICRC-Approved Methods
What people say
Trustworthy company
Great Prices
Professional job
Prompt service
Excellent results
Services
Carpet Cleaning
Our deep steam carpet cleaning removes stains, dirt, and allergens using truck-mounted hot water extraction. This method revitalizes carpets while preserving fibers, suitable for residential and commercial spaces. Clients benefit from improved indoor air quality and extended carpet lifespan through our non-toxic cleaning solutions and professional equipment.
Air Duct Cleaning
We eliminate dust, allergens, and contaminants from HVAC systems using industrial HEPA vacuums and roto-brush technology. This process improves indoor air quality, reduces energy costs, and prevents mold growth. Our non-invasive technique cleans ducts without damaging property, ensuring safer, healthier environments for homes and businesses.
Water Damage Restoration
Our 24/7 emergency response includes moisture detection, structural drying, and mold prevention. We use IICRC-approved methods for water extraction and restoration, addressing leaks, floods, and storm damage. Clients receive coordinated insurance support and rapid mitigation to minimize property loss and health risks.
Mold Remediation
We conduct toxic mold testing, containment, and removal with air sampling and moisture analysis. Our protocol includes HEPA filtration, antimicrobial treatments, and structural repairs. This service eliminates health hazards from mold growth while addressing underlying moisture issues to prevent recurrence in residential and commercial properties.
Hardwood Floor Cleaning
Our sandless cleaning restores hardwood floors with deep grime removal and protective finishes. This method avoids dust and costs associated with traditional sanding, preserving floor integrity. Clients receive streak-free polishing that enhances natural wood beauty while maintaining durability for high-traffic residential and commercial spaces.
People
Chayse Roth
Co-Founder
Former Marine Raider with 12 years of service, completed MBA in 2016. Advocates for veteran transition support and business development through Sano Steam's veteran-focused initiatives.
Joseph Alig
Co-Founder
Retired Marine Aviator with 15+ years of service, currently pursuing MBA at UNCW. Leverages military leadership experience to drive operational excellence and veteran employment programs.
Questions
What cleaning services do you offer?
We provide carpet cleaning, air duct cleaning, water damage restoration, mold remediation, tile/grout cleaning, and hardwood floor polishing for residential and commercial clients.
Do you offer emergency services?
Yes, our 24/7 emergency team responds immediately to water damage and mold issues with IICRC-certified restoration methods and equipment.
Are your cleaning methods eco-friendly?
We use organic, non-toxic solutions and HEPA filtration systems to ensure safe, chemical-free cleaning for homes, offices, and families.
How do you handle insurance claims?
Our team coordinates directly with insurance providers for water damage and mold claims, providing documentation and cost estimates to streamline the process.
What areas do you service?
We serve Wilmington, NC and surrounding areas including Wrightsville Beach, Leland, and Ogden with both residential and commercial cleaning solutions.
Do you guarantee satisfaction?
Yes, we stand behind our work with a 100% satisfaction guarantee, offering re-cleaning or refunds if results don't meet expectations.
Reviews (5)
John Panaccione
Jan 02, 2022
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Positive:Professionalism,Punctuality,Quality,Value
SANO did an awesome job on my office carpets. They showed up on time, were professional and got it done quickly. I highly recommend SANO.
Service:Clean carpet
SANO did an awesome job on my office carpets. They showed up on time, were professional and got it done quickly. I highly recommend SANO.
Service:Clean carpet
Joyce Feeser
Dec 22, 2021
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Positive:Professionalism,Punctuality,Quality
The cleaners were so friendly. They did an awesome job. I would highly recommend them.
Services:Clean carpet,Remove pet stains & odors
The cleaners were so friendly. They did an awesome job. I would highly recommend them.
Services:Clean carpet,Remove pet stains & odors
Bonnie W.
Dec 01, 2021
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Let me start by saying this. I am in complete awe of the professionalism shown by Your Company, Sano Stesm Cleaning and Restoration. I received a courtesy call from Ursula letting me know she was in route to our home for our scheduled appointment. She arrived on time! When she and her co-worker arrived Jerry, they both were dressed professionally and wearing masks! They both got to work right away. taking care of pretreatment and evaluating the rooms . They delivered and beyond! if you need to have Carpets done please call them. I will be using them again for Duct Cleaning and tile cleaning
Sherie Edwards
Nov 25, 2021
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Would highly recommend. They were professional, punctual and a fair price. They did a great job!
Service:Clean carpet
Service:Clean carpet
Christine Mathewson Rajca
Nov 04, 2021
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Sano Steam cleaned my hardwood floors. Not only did they do an amazing job on my floors, their staff was amazing and was a pleasure to work with. They are very professional, always on time and very responsive. Ursula and the whole team at Sano made this a great experience. I will definitely be using their services again and would highly recommend to family and friends.
