Business Details
37 Years
experience
Emergency
services
Emergency Water, Smoke & Odor Damage Restoration Services
Since 1989, First Response Water Damage has been a trusted, family-owned business specializing in emergency water, smoke, and odor damage restoration. Our team brings decades of hands-on experience to every project, utilizing industry-leading equipment and EPA-approved chemicals to deliver comprehensive solutions for residential and commercial properties. Available 24/7, we prioritize rapid response to minimize damage and stress, working directly with insurance providers to streamline claims.Our commitment to transparency, compassionate service, and proven methodologies ensures clients receive reliable, high-quality results. With a focus on local communities in Seattle and surrounding areas, we combine technical expertise with personalized care to address each unique situation effectively.
Services
Water Damage Extraction
Smoke Damage Remediation
Odor Removal
Mold Remediation
Emergency Response
Structural Drying
Protein Residue Cleanup
Sewage Cleanup
Fire Damage Restoration
Commercial Dehumidifying
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency response for urgent water and smoke damage.
- Our team has over 30 years of combined experience in damage restoration.
- We work directly with insurance companies to simplify claims for clients.
- Locally-owned with deep knowledge of Seattle and Eastside property needs.
- Committed to using EPA-approved chemicals for safe, effective remediation.
Associations and certifications
- IICRC
What people say
Compassionate to your situation
Professional and result-oriented
Handled insurance company issues
Excellent track record
Determined to find root causes
Services
Water Damage Extraction
Emergency water extraction services using truck-mounted units and submersible pumps to remove standing water. Industrial air movers and dehumidifiers dry structures thoroughly. EPA-approved antimicrobial treatments prevent mold growth in affected areas.
Smoke Damage Cleanup
Comprehensive smoke residue removal including wet/dry soot, protein residues, and fire extinguisher debris. Thermal fogging and hydroxyl generators eliminate persistent odors from walls, ceilings, and HVAC systems.
Odor Removal
IICRC-certified odor elimination targeting sources like mold, sewage, pets, and fire damage. Infrared cameras locate hidden moisture pockets. Ozone treatments and germicides neutralize molecular-level contaminants in porous materials.
Mold Remediation
Mold inspection, containment, and removal services following EPA guidelines. HEPA vacuums capture spores while antimicrobial solutions treat affected surfaces. Structural drying prevents future growth in moisture-damaged areas.
Emergency Response
24-hour emergency services for water, smoke, and odor damage. Fully stocked response vans deploy within an hour of initial contact. Immediate mitigation steps protect properties from further damage during off-hours.
People
Brent Rice
Owner
Brent Rice, owner of First Response Water Damage, has over 30 years of experience in emergency restoration. He specializes in navigating insurance claims and directing teams during complex water and fire damage projects.
Nicole Rice
Co-Owner
Nicole Rice collaborates on business operations and client relations at First Response Water Damage. Her support ensures consistent communication and compassionate service during property restoration processes.
Questions
How quickly should water damage be addressed?
Water damage should be addressed within 24-48 hours to prevent mold growth and structural issues. Immediate extraction and drying are critical.
Will homeowners insurance cover water damage repairs?
Coverage depends on the cause. Sudden internal leaks (e.g., burst pipes) are typically covered, while flooding requires separate flood insurance.
Can I stay in my home during restoration?
It depends on safety. If mold is present or structural integrity is compromised, temporary relocation is recommended for health and safety.
What are signs of hidden water damage?
Signs include musty odors, warped flooring, peeling paint, discolored walls, and unexplained increases in water bills.
How long does odor removal take?
Odor removal timelines vary. Minor cases may take hours, while severe sewage or mold damage can require several days of treatment.
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