Business Details
23 Years
experience
Emergency
services
Trusted Gas Fireplace & Fire Pit Services in Denver Metro
Fireplace Services Denver Flame has dedicated itself to delivering exceptional gas fireplace and fire pit services since 2003. Our mission centers on ensuring the safety, comfort, and satisfaction of homeowners across the Denver Metro area through professional inspections, repairs, and consultations. With a team of NFI Certified and factory-trained technicians, we prioritize adherence to manufacturer specifications and industry safety standards while maintaining a commitment to ongoing education and community service. Our approach combines technical expertise with personalized care, addressing both routine maintenance and complex diagnostics. We pride ourselves on transparency, offering detailed reports and clear explanations during every service call.As a locally owned business, we emphasize integrity and reliability, building lasting relationships with clients through consistent, high-quality workmanship. Our services cater to homeowners, real estate professionals, and new buyers seeking comprehensive fireplace assessments. Recognized for excellence, our founder was featured in Sweeping Magazine for his contributions to the chimney and fireplace industry. We maintain partnerships with major fireplace brands and uphold strict safety protocols, including refusing to service ventless fireplaces due to health risks. Customer testimonials consistently highlight our promptness, professionalism, and problem-solving capabilities, with a 4.8 Google rating based on 109 reviews.
Services
Gas Fireplace Inspection
Fire Pit Repair
Pre-Purchase Inspection
Gas Fireplace Consultation
Carbon Monoxide Testing
Vent System Diagnostics
Pilot Assembly Repair
Thermocouple Replacement
Fireplace Cleaning
Installation Guidance
Details
- Year established: 2003
Highlights and features
- Our technicians are NFI Certified and factory-trained for precise diagnostics.
- We provide detailed pre-purchase inspections to identify hidden fireplace issues.
- Locally owned with 20+ years of combined industry experience since 2003.
- Transparent process with clear explanations and written repair documentation.
- 4.8 Google rating based on 109 reviews highlighting reliability and expertise.
Associations and certifications
- National Fireplace Institute (NFI)
What people say
Professional job
Knowledgeable, neat
Reliable and honest
Excellent service
Cozy evenings restored
Services
Gas Fireplace Inspection
Our comprehensive gas fireplace inspections ensure safety and compliance through carbon monoxide testing, vent system diagnostics, and component analysis. Technicians check pilot assemblies, thermocouples, and log placement while adhering to manufacturer guidelines. This service helps homeowners identify potential hazards and maintenance needs.
Fire Pit Repair
Professional fire pit maintenance addresses gas leaks, ignition issues, and structural wear to restore outdoor comfort. Our technicians service connections, clean burners, and ensure proper venting for safe, efficient operation during seasonal use.
Pre-Purchase Inspection
This specialized inspection identifies fireplace defects during real estate transactions. Using camera diagnostics and code compliance checks, we uncover hidden issues like improper venting or gas leaks, providing critical data for purchase decisions.
Carbon Monoxide Testing
Our precision testing detects dangerous carbon monoxide levels from fireplace malfunctions. Using calibrated equipment, we identify combustion issues in fireplaces and vent systems to protect household health and safety.
Thermocouple Replacement
This targeted repair service addresses faulty thermocouples causing fireplace shutdowns. Technicians diagnose pilot light issues and replace components to restore reliable ignition and continuous operation.
People
Buck Marsters
Founder & Senior Technician
With over 20 years in fireplace services since founding the company in 2003, Buck holds multiple industry certifications and contributes to professional associations. He trained at major manufacturers and maintains factory certifications for precise diagnostics.
Tenele Cadayong
Office Manager
Managing operations since 2009, Tenele ensures smooth service coordination while emphasizing customer care. Her local knowledge enhances service delivery across the Denver area.
Questions
How often should gas fireplaces be serviced?
Manufacturers recommend annual maintenance including glass cleaning, burner inspection, and carbon monoxide testing to ensure safe operation.
What does a pre-purchase inspection cover?
Our Level 2 inspection checks venting systems, gas connections, and code compliance using camera diagnostics to identify hidden defects.
Do you service all fireplace brands?
We work on major brands like Napoleon and Regency but avoid ventless models due to safety concerns.
Can you fix intermittent fireplace shutdowns?
Yes, our technicians diagnose pilot assembly or thermocouple issues causing inconsistent operation and perform necessary repairs.
Are your technicians certified?
All technicians hold NFI certifications and undergo factory training for specialized fireplace knowledge.
Do you offer emergency services?
We prioritize urgent gas leak situations and provide prompt diagnostics with next-day appointments when needed.
Reviews (5)
Mark L.
Dec 20, 2021
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I hired this company shortly after buying my home because, wouldn't you know it, stuff started breaking down right after I took title. Fireplace switch would not turn on my gas fireplace. Tech came over, I explained that I wanted to light the fireplace even without power. So they made some wiring changes, swapped out the bad switch, and thoroughly cleaned the burn area and all the glass with appropriate compound. I was quite happy with the work. A good business deserves a good customer. So yes, get Denver Flame services, but then pay your bill when it is due. IGNORE bad reviewers
V. C.
Oct 21, 2021
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Owner was polite, thorough, and seemed to do a great job cleaning my gas fireplace for the winter season. You can tell he's passionate, knowledgeable, and diligent about his work and does what it takes to explain everything thoroughly and completely. The receptionist was equally as friendly and followed through immediately on questions. I highly recommend this company!
Joe H.
Oct 05, 2021
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Knowledgeable, good work, careful, cleaned up after, and mentioned any potential safety issues. Thank you.
Robin Swank
Aug 03, 2021
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I highly recommend contacting Fireplace Services Denver Flame should you need your gas fireplace services. Buck did a very thorough job, was incredibly tidy while he did it, and helped us make sure our equipment was in working order for the sale of our home. Thank you Buck!
Art Jones
Apr 14, 2021
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Great job! "Buck" arrived on time to the minute, explained what he was doing and set about work. Professional and pleasant! Made friends with our dog. When finished, explained what he had done. He cleaned and vacuumed and left things as clean (or cleaner) as before he came. We'll definitely use again!
