Business Details
50 Years
experience
Emergency
services
24/7 Medical Alert Systems for Safety & Independence
LifeFone has been a trusted leader in medical alert services since 1976, dedicated to providing 24/7 safety and peace of mind to individuals across the United States. Our commitment to innovation is reflected in our advanced technology, including UL-certified equipment with nationwide cellular coverage, water-resistant help buttons, and optional fall detection systems. We prioritize consumer-friendly policies such as no activation fees, a 30-day money-back guarantee, and lifetime price protection, ensuring accessibility and transparency for all subscribers.Recognized by leading health organizations and rated A+ by the Better Business Bureau, our US-based emergency response centers deliver immediate assistance through personalized emergency care plans. With over four decades of experience, we continue to enhance independence and security for seniors and active individuals through customizable solutions and compassionate customer service.
Services
Medical Alert Systems
Fall Detection
GPS Tracking
Caregiver Tools
24/7 Emergency Response
At-Home Monitoring
On-The-Go Protection
Daily Check-In
Medication Reminders
Protection Plans
Details
- Year established: 1976
Highlights and features
- 40+ years of reliable experience in medical alert services
- 24/7 professional care assistance from US-based agents
- Consumer-friendly policies with no activation fees
- UL (Underwriting Laboratories) certified equipment
- Recognized by National Council on the Aging and WebMD
Associations and certifications
- Better Business Bureau (A+ Rating)
- U.S. News & World Report (Best Medical Alert System)
What people say
24/7 immediate assistance
Nationwide cellular coverage
No activation fees
UL-certified equipment
A+ BBB rating
Services
Medical Alert Systems
LifeFone's medical alert systems provide immediate emergency response through wearable help buttons and base units. Subscribers can summon assistance 24/7, with personalized emergency care plans ensuring rapid dispatch of medical, fire, or police responders. Systems include at-home and on-the-go options with nationwide cellular coverage.
Fall Detection
Optional fall detection technology automatically alerts emergency centers when a fall is detected. Compatible with mobile and at-home systems, this feature works even if the subscriber is unconscious, offering added protection for high-risk individuals while maintaining battery efficiency.
Caregiver Tools
Caregiver tools include location tracking via text, daily check-in reminders, and emergency notification systems. The VIPx Caregiver App provides real-time updates on device usage, battery levels, and activity patterns, enhancing peace of mind for family members.
At-Home Monitoring
At-home systems offer up to 1,300 ft. range with water-resistant help buttons and 32-hour backup batteries. Features include temperature sensors, remote phone answering, and wall-mounted emergency buttons, ensuring comprehensive protection within residential environments.
On-The-Go Protection
Portable systems provide nationwide coverage using Verizon or AT&T networks. Devices offer 5-10 day battery life, GPS tracking, and water resistance, supporting active lifestyles while maintaining immediate access to emergency response centers through voice-in-pendant technology.
Questions
What services does LifeFone offer?
LifeFone provides medical alert systems for at-home and on-the-go use, including fall detection, GPS tracking, caregiver tools, and 24/7 emergency response.
Are there contracts or hidden fees?
No contracts or activation fees. We offer a 30-day money-back guarantee with no hidden charges.
How does fall detection work?
Optional fall detection automatically alerts our center when a fall is detected, even if the button isn't pressed.
Can I use LifeFone outside my home?
Yes, our mobile systems provide nationwide coverage with GPS tracking for on-the-go protection.
Is LifeFone covered by insurance?
Coverage varies by policy; we recommend checking with your provider about medical alert system reimbursement options.
What happens during a power outage?
At-home systems have 32-hour backup batteries, and mobile devices maintain operation during power loss.
Videos
Reviews (4)
Vageta'S. Voice Truth Vv
Sep 25, 2020
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SCAM, they do nothing but lie claiming non-compatible with service when all they want is to get you to sign up for AT&T which double profits them. NO THANKS I'll find a legit service, even if IT COST MORE. Dependability is everything and I don't think they are. I didn't want to give it any stars, they made me give 1.
Tish Ferguson
Dec 10, 2019
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I have been using LifeFone for 7 years and am very happy with their service. The first few years I used the traditional service where I would alert them from my medallian if I was in distress. A few years later, because of the progression of my disability, I opted for a service where I call in each morning to let them know I am alright. Considering my family is 3,000 miles away, the connection I have with LifeFone gives them peace of mind knowing that I am alright. If I do not call in, LifeFone operators will reach out to my neighbors and family. If there is no response, an ambulance is called
Sandy Marie
Oct 27, 2018
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December 12, 2018 was a bittersweet day for me. The walker I ordered for my 85-year-old mother arrived and I called Life Fone to order a medical alert service in the event another fall occurs and no one is present. They call this heart-breaking transition The Long Goodbye watching our parents be overtaken by the unfortunate things that accompany old age like falling down, dementia, hearing loss, sight loss, hair loss, etc. My mom recently endured a difficult life change in that she had to move from her home state to the state where I live to be closer to a family member. To say that understanding
Bobbi Cohn
Oct 09, 2018
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Having Liifefone is like having an insurance policy. Now, when I leave the house, I can be assured that my mother will be wonderfully and efficiently taken care of if she requires medical help. All she needs to do is push her pendant.... and help will come in minutes!
Lifefone will call an ambulance, the fire department, a family member or a friend if needed! Thank you, Lifefone!
Lifefone will call an ambulance, the fire department, a family member or a friend if needed! Thank you, Lifefone!
