NewSound Hearing Centers
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NewSound Hearing Centers offers the top-most professional level of hearing care services including full audiometry evaluation hearing aid fittings and programming, video otoscopy, hearing aid repairs, and hearing aid servicing and cleanings. We are an independent locally owned company, which allows us to offer individualized customer care.

We offer a wide range of hearing aids to meet your personal preference and budget. We strive to offer each patient the very best care possible based on your needs and to provide you with an enhanced quality of life through better hearing. Connect directly to your Android and Apple smartphones via the Thrive Hearing or TruLink Hearing app.

Jenny and Joel were both so welcoming and helpful. Joel answered all of my questions and went above and beyond to make sure that I would know how to use and care for my hearing aides. The office is open and comfortable and I felt understood and cared for.
Services
Services
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We provide personalized hearing care for all individuals who are curious to determine if they have hearing loss or if they may be in need of hearing aid solutions. Your free hearing appointment will involve a comprehensive hearing evaluation as well as an expert consultation to discuss the evaluation results.
Hearing Aids
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Life should be heard in the most authentic and enjoyable ways. Today's best hearing aids have exceptional sound quality and feature Healthable technology to help track your health and wellness while allowing you to never miss the moments that matter most. Along with remarkable sound quality, Arc AI introduces effortless connection and a complete line of smartphone connected styles - from our smallest to our most powerful hearing aid.
Home Care
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Hearing aids reconnect us to our world and now, they also keep us independent and living an active life. This advanced technology requires a little maintenance to keep running at optimum levels. Good news is, you can do much of this yourself from the comfort of your home. Look below to find helpful tips on maintenance, services you might need, and expectations for adjusting to wearing hearing aids.
Schedule Appointment
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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best! Per company policy, masks are REQUIRED upon entry - we have disposable masks available if you do not have one.
What to Expect
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We realize you've arrived at an important decision in your life - to reconnect with the world around you. Our personalized approach reflects that. We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.
Reviews (8)
Pam McMullen
Pam McMullen
Jan 01, 2022
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I can't imagine a better hearing center than New Sound. We love our Starkey hearing aids.Joel Myers is so knowledgeable and patient. He takes time to make sure all our needs are met and our questions are answered. Jenny at the desk is very accommodating, friendly and welcoming. Your will LOVE New Sound. We are so glad we chose them.
Jody Latwesen
Jody Latwesen
Dec 16, 2021
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My husband has been needing a hearing test for quite awhile. I finally got him in as he said “if you get tested, I’ll get a test.” Appointment made, and my husband is sporting his new hearing aides.
The staff was great, and they took the time to not only examine us, but they also took the time to explain everything involved as we went along.
As my husband was fitted with his hearing aides Joel took the time to explain why my husband was struggling with different aspects of his hearing. It made my husband feel better understanding what was causing his biggest problems and what the hearing
Marlo Dawson
Marlo Dawson
Nov 21, 2021
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We felt very comfortable with the service. The hearing aid was thoroughly explained. It functions very well. We would reccomend NewSound Hearing Centers.
John Cross
John Cross
Oct 01, 2021
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I saw Joel, from NewSound. He was very knowledgeable and suggested just the adjustments to make on my aids. He also cleaned my ear canals and examined my aids. The receptionist and Joel were personable and easy to talk with. I definitely recommend this office for hearing aid service.
Jennifer Rain
Jennifer Rain
Sep 27, 2021
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Jenny and Joel were both so welcoming and helpful. Joel answered all of my questions and went above and beyond to make sure that I would know how to use and care for my hearing aides. The office is open and comfortable and I felt understood and cared for. These are really good people. They understand the hardships of hearing loss and know how to help. If you're just addressing your hearing loss for the first time or if you already have hearing aides and would like to switch to somewhere with fabulous customer service, I would highly recommend NewSound Hearing on 1st Street in Cedar Falls.
Linda Mahncke
Linda Mahncke
May 21, 2021
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My hearing aids make such a difference. New Sound takes care of them with regular appointments. They are expensive but the best investment I have made.
William King
William King
Mar 17, 2021
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Joel has been great, taking care of me and my hearing aids. Have worn aids for years and my current pair are the best yet!
Rod Crowe
Rod Crowe
Oct 25, 2020
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Excellent service Joel really knows his business. Does a great job matching your needs and insurance coverage.