Business Details
Custom Glass & Mirror Solutions in Banner Elk, NC
J A C K S Glass has established itself as the premier glazing contractor in the High Country, delivering quality craftsmanship and personalized service since our founding. Our family-owned business combines decades of hands-on experience with a commitment to innovation, offering solutions ranging from everyday glass and mirror needs to intricate custom projects. Our team, led by industry veterans, brings technical expertise and a deep understanding of local market demands to every job. We prioritize customer satisfaction through reliable service, attention to detail, and a collaborative approach that involves homeowners, contractors, and designers.With a reputation built on repeat business and word-of-mouth referrals, we continue to expand our capabilities while maintaining the values that have defined our success. Our recent introduction of Mirror Makeover options demonstrates our dedication to evolving with client needs while preserving affordability and quality. As a trusted community partner, we take pride in supporting local growth and fostering relationships that extend beyond individual projects.
Services
Shower Enclosures
Mirrors
Table Tops
Insulated Glass
Custom Glass
Mirror Makeovers
Highlights and features
- We offer 10+ years of combined experience in custom glass fabrication and installation
- Our team provides personalized solutions for both residential and commercial projects
- We guarantee fast turnaround times for mirror makeovers and glass replacements
- Our family-owned business maintains direct oversight of every project
- We serve multiple High Country communities with local market expertise
Services
Shower Enclosures
We design and install custom shower enclosures with frameless, semi-frameless, and framed options. Our solutions combine functionality with aesthetic appeal, offering endless customization possibilities. Clients can choose from various glass types, hardware finishes, and specialty features to create unique bathroom spaces that enhance property value.
Mirror Makeovers
Our mirror makeover service transforms existing mirrors with custom frames and LED lighting options. This cost-effective solution eliminates the need for full mirror replacement while updating spaces with modern designs. We offer over 60 frame styles and moisture-resistant materials suitable for bathroom environments.
Insulated Glass
We provide insulated glass units that improve thermal efficiency and noise reduction. These multi-pane solutions feature advanced sealing technology for durability in mountain climates. Ideal for windows and doors, our insulated glass products help reduce energy costs while maintaining clear visibility and structural integrity.
Custom Glass
Our custom glass fabrication serves both functional and decorative purposes for residential and commercial spaces. From storefronts to decorative partitions, we create tailored solutions using tempered, laminated, and specialty glass types. Each project receives precise measurements and expert installation for optimal safety and longevity.
Glass Repairs
We offer prompt repair services for damaged glass surfaces in homes and businesses. Our technicians handle cracked windows, broken shower doors, and storefront glass issues with professional efficiency. We maintain a stock of common replacement parts to minimize wait times while ensuring proper sealing and structural integrity.
People
Kevin Williams
Founder
Kevin established J A C K S Glass after completing a rigorous glasswork apprenticeship. He trained the current leadership team and developed the company's technical standards before retiring in 2022.
Amy Jones
Co-Owner
Amy transitioned from a decade-long nutrition career to manage operations in 2019. She focuses on business growth and client relations while maintaining the family's commitment to quality craftsmanship.
Mike Jones
Co-Owner
Mike has worked under Kevin's mentorship for ten years, handling project estimation, material ordering, and installations. He brings technical expertise and operational leadership to the company's daily activities.
Questions
What glass services do you offer?
We provide shower enclosures, mirror makeovers, insulated glass, custom glass fabrication, and repair services for residential and commercial properties.
Do you serve areas outside Banner Elk?
Yes, we serve Boone, Blowing Rock, Beech Mountain, and surrounding High Country communities with the same quality standards.
Can you install glass by appointment?
We operate by appointment at our Banner Elk location and offer on-site services during scheduled visits to client properties.
Do you work with contractors?
Yes, we collaborate with homeowners, contractors, architects, and designers to deliver customized glass solutions for new builds and renovations.
How long does mirror makeover installation take?
Most mirror makeover projects complete within 1-2 weeks from consultation to installation, with frame options available for immediate viewing in our showroom.
Are your glass products energy efficient?
Our insulated glass units improve thermal efficiency and reduce noise transmission, helping lower energy costs while maintaining durability in mountain climates.
Reviews (6)
Dennis Johnson
Jan 29, 2022
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I highly recommend J.A.C.K.S. Glass. We purchased a home which had a wall of dark tinted mirrors stretching 25 feet high toward the cathedral ceiling. One day we entered the home to find one of the panels had fallen off the wall. Kevin Williams determined that almost all of the panels (installed over 34 years ago) were loose and could fall at any time. He advised of the extreme danger if any of other panels fell while we were in the home. He and his crew carefully removed the panels as quickly as possible without any further breakage. This was a dangerous project requiring Kevlar vests and gloves
David Barnett
Oct 29, 2021
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J.A.C.K.S. Glass has been awesome to work with. They were very friendly and professional. They told me the date the work would be done and they were right on time. So glad to have my new glass installed. Great service!!
Paul Reid
Jun 30, 2021
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They did a great job of providing glass tops for our side tables and dresser. Sized perfectly and done in a timely manner.
Pat Stokes
Apr 05, 2021
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They just did 3 bathrooms with beautiful shower enclosures! We could not be happier. Easy to work with and delivery was sooner than they said. I would use them again.
Richard Epstein
Feb 20, 2021
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Excellent installation of a shower enclosure in our home in Banner Elk NC. Personable, fast response time, very aware of COVID precautions.
Troy W.
Oct 26, 2020
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What an excellent company. From the measuring and "sales" component, to the installation today (and they showed up a few minutes early), it was nothing but perfect. The guys who came to install our new shower door were super polite, wore masks, made sure everything was perfect and cleaned up everything. Recommend them 100% and worth the wait. Great job!!!