Business Details
10 Years
experience
Emergency
services
Trusted Roofing & Storm Damage Restoration Services in North Texas
Since 2016, Preferred Exteriors has established itself as a trusted partner for residential and commercial storm restoration, roofing, and exterior remodeling in North Texas. Our partnerships with over 100 insurance carriers enable us to deliver high-quality craftsmanship, transparent communication, and seamless insurance coordination. We prioritize client education, efficient project management, and ethical practices, ensuring every repair aligns with industry standards and client needs. Our team combines deep expertise in storm damage assessment, roofing systems, and exterior construction with a commitment to treating every property as if it were our own.Backed by certifications from the Roofing Contractors Association of Texas and an A+ rating from the Better Business Bureau, we serve Collin, Dallas, Tarrant, and surrounding counties with dedicated 24/7 emergency support. From initial inspection to final cleanup, we maintain open communication channels to minimize stress and maximize satisfaction for homeowners, realtors, and insurance professionals alike.
Services
Roof Replacement
Storm Damage Repair
Siding Installation
Gutter Services
Insurance Claim Assistance
Exterior Remodeling
Window Replacement
Fencing Solutions
Painting Services
Commercial Roofing
Details
- Year established: 2016
Highlights and features
- We partner with over 100 insurance carriers for seamless claim processing.
- Our in-house estimators provide detailed material cost breakdowns and 3D project sketches.
- All employees and subcontractors undergo background checks and carry full insurance.
- We maintain EPA certification and Roofing Contractors Association of Texas licensing.
- Our 24/7 emergency service ensures rapid response to urgent property damage needs.
Associations and certifications
- Better Business Bureau (A+ Rated)
- Roofing Contractors Association of Texas #01-0541
- RCAT Members
- NTRCA Members
What people say
Prompt professional crews
Thorough damage documentation
Seamless insurance coordination
Efficient two-day installations
Dedicated customer care
Services
Roof Replacement
Our comprehensive roof replacement process begins with protecting your property using advanced tarping systems. We remove existing materials down to the decking, install ice and water shields, synthetic underlayment, and premium shingles following manufacturer specifications. Flashing installation, ridge cap sealing, and color-matched paint finishing ensure long-term durability. We complete projects in under two days with minimal disruption, including thorough cleanup using magnetic debris collection systems to recover 98% of nails.
Storm Damage Repair
Specialized storm damage restoration includes detailed 10x10 test square hail assessments, wind damage evaluation, and comprehensive roof system inspections. Our certified technicians document findings with labeled photos and PDF reports for insurance claims. We repair or replace damaged shingles, flashing, gutters, siding, and ventilation systems while maintaining code compliance. Emergency tarping services prevent further property exposure during claim processing.
Insurance Claim Assistance
We streamline insurance claims by providing detailed damage documentation, cost breakdowns, and direct communication with adjusters. Our team ensures proper coverage for all repairs, including hidden damages like compromised attic insulation. We guarantee accurate material specifications matching manufacturer requirements and help clients navigate policy limits while maintaining transparency throughout the process.
Siding Installation
We install and repair various siding materials including vinyl, fiber cement, and wood composites. Our process includes moisture barrier installation, precise panel alignment, and color-matched trim work. For storm-damaged properties, we assess underlying structural integrity and replace damaged sections while maintaining aesthetic consistency across the entire faade.
Gutter Services
Our gutter services include installation, repair, and maintenance of seamless aluminum and steel systems. We ensure proper pitch angles, downspout placement, and debris protection features. For storm-damaged properties, we assess structural supports, replace corroded sections, and integrate leaf guard systems to prevent future clogging while maintaining proper water diversion from foundations.
People
Chance Mullins
Chief Executive Officer
With 18 years in restoration and 5 years in insurance claims, Chance brings unparalleled expertise to Dallas-Fort Worth projects. A seventh-generation Texan, he combines family values with business excellence, leading a team dedicated to quality service. His leadership focuses on customer satisfaction through transparent communication and efficient project execution.
Billy McElroy
Director of Sales
Billy leverages diverse industry experience to deliver exceptional customer experiences while mentoring sales teams. A Dallas-Fort Worth native, he balances family commitments with professional growth, emphasizing team cohesion to achieve client satisfaction. His approach prioritizes long-term relationships over transactional interactions.
Cassie Carroll
Program Manager
Transitioning from equine veterinary management, Cassie applies organizational expertise and athletic discipline to project coordination. Her background in high-pressure environments ensures efficient workflow management. She specializes in streamlining complex processes while maintaining attention to detail in every client interaction.
Questions
What areas do you service for roofing projects?
We serve all North Texas counties including Dallas, Tarrant, Collin, Denton, and surrounding areas with both residential and commercial roofing solutions.
How does your insurance claim process work?
We handle all insurance documentation, including detailed damage reports with photos, direct adjuster communication, and accurate repair cost estimates to maximize claim approval.
Do you offer emergency roof repair services?
Yes, our 24/7 emergency team provides immediate tarping and temporary repairs to prevent further property damage after storms.
What roofing material options do you provide?
We install asphalt shingles, metal roofing, cedar shakes, clay tiles, and synthetic materials with customized recommendations based on climate and property needs.
Are financing options available for roofing projects?
Yes, we offer flexible financing solutions for qualified homeowners to cover roof replacements or major repairs not covered by insurance.
How long does a typical roof replacement take?
Most residential roof replacements complete within 1-2 days, including full cleanup and debris removal using our efficient project management system.
Reviews (5)
Daniel
Sep 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Chance and his team did a great job. From working with the insurance companies to getting the new roof installed, it was a smooth and easy process. Very easy to work with and I will definitely be using them again.
Services:Roof inspection,Loft ventilation,Storm/wind damage roof repair,Gutter repair,Roof installation,Gutter installation,Roof repair
Chance and his team did a great job. From working with the insurance companies to getting the new roof installed, it was a smooth and easy process. Very easy to work with and I will definitely be using them again.
Services:Roof inspection,Loft ventilation,Storm/wind damage roof repair,Gutter repair,Roof installation,Gutter installation,Roof repair
Joshua Vernon
Aug 28, 2021
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From the get go, Chance and his team are some of the most professional roofers Ive worked with. After 10 years selling residential real estate Ive seen a lot on job sites. Chance is highly communicative and his skills parlay nicely from his previous career as an insurance adjuster. He knows what to look for, how to communicate with the homeowners insurance agent & adjuster. Not to mention the speed at which they can install / repair roofs once insurance has approved the work being, in my opinion, industry leading. He is my go to roofer and work with him every opportunity i get! 10/10 would
Randy C.
Aug 21, 2021
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Mullin's General Contracting Review
We have been in a remodel using this general contractor. There were two phases to this remodel, we received the estimate on the first phase and had to beg for the estimate on the second phase. Both of these estimates should have been sent at the same time. During the remodel of the first phase, it's a struggle to get information on items that the contractor is supplying for this remodel. For some reason the project manager doesn't seem to have any urgency about getting us material component information. We had work done under the crawlspace
We have been in a remodel using this general contractor. There were two phases to this remodel, we received the estimate on the first phase and had to beg for the estimate on the second phase. Both of these estimates should have been sent at the same time. During the remodel of the first phase, it's a struggle to get information on items that the contractor is supplying for this remodel. For some reason the project manager doesn't seem to have any urgency about getting us material component information. We had work done under the crawlspace
Melinda Stitzinger
Aug 17, 2021
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As a Real Estate professional one of my goals is to provide quality referrals to clients as needed. Mullins General Construction is a company I recommend with no reservations. They are thorough, prompt and honest while truly making the transaction a win-win for all parties involved. Whether you need a roof replacement or have a general construction need, Chance Mullins and his company are the one phone call you need to make!
Wanda Gray
Aug 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I shopped around before deciding on a company to replace my roof. I chose Mullins primarily due to the professionalism and knowledge that the owner demonstrated during our first visit. I am really happy with my choice! They did a great job and they were very responsive to my inquiries. Highly recommend!
I shopped around before deciding on a company to replace my roof. I chose Mullins primarily due to the professionalism and knowledge that the owner demonstrated during our first visit. I am really happy with my choice! They did a great job and they were very responsive to my inquiries. Highly recommend!
