Business Details
Emergency
services
Your Trusted Partner for Damage Restoration Solutions
United Water Restoration Group Of Long Island is a full-service property damage restoration company serving Long Island and NYC. Our team specializes in water, fire, mold, and storm damage restoration, prioritizing rapid response and insurance coordination to alleviate client stress. With over 25 years of combined industry experience, we are locally owned and operate 24/7, offering personalized attention and certified technicians for emergency and scheduled services.Our commitment to quality is reflected in our IICRC certification, NYS mold remediation license, and recognition as Best Restoration Company (2022-2025). We focus on restoring properties to pre-loss condition while emphasizing client communication, safety, and satisfaction through advanced equipment and trained professionals.
Services
Water Damage
Mold Remediation
Fire Damage Cleanup
Sewage Cleanup
Trauma Scene Cleanup
Commercial Disinfecting
Oil Spill Remediation
Contents Pack-Outs
Air Duct Cleaning
Plumbing Emergencies
Highlights and features
- 24/7 emergency response with rapid on-site arrival
- IICRC-certified technicians with 25+ years of combined experience
- Direct insurance coordination and transparent billing
- Locally owned with specialized mold remediation licensing
- Award-winning service recognized as Best Restoration Company (2022-2025)
Associations and certifications
- IICRC Certified Firm
- New York State Mold Remediator License #01363
- Nassau County Home Improvement Contractors License #151383
- Suffolk County Home Improvement Contractors License #HI-62149
- New York City Home Improvement Contractors License #2102373-DCA
- New York State Asbestos Handling License #328967
- EPA Lead-Based Paint Abatement Activities Certification #LBP-A-I228620-1
What people say
Prompt response
Professional team
Exceeded expectations
Compassionate service
Thorough cleanup
Services
Water Damage
Our IICRC-certified technicians provide 24/7 water damage mitigation using industrial extraction equipment. Services include structural drying, carpet/wall restoration, and basement flood cleanup. We coordinate directly with insurance providers for seamless claims processing.
Mold Remediation
Licensed NYS mold abatement specialists handle residential and commercial mold issues. Our process includes containment, HEPA vacuuming, antimicrobial treatment, and air quality testing. We address hidden mold in attics, crawlspaces, and HVAC systems.
Fire Damage
Comprehensive fire restoration includes structural repairs, soot removal, odor neutralization, and content pack-out services. Our team works with insurance adjusters to document damage and restore properties to pre-loss condition.
Trauma Scene Cleanup
Certified biotrauma specialists handle crime scenes, unattended deaths, and biohazard contamination. We follow OSHA protocols for bloodborne pathogen cleanup and provide compassionate support during sensitive situations.
Commercial Disinfecting
EPA-registered disinfectant treatments for commercial spaces combat pathogens like COVID-19. Our HEPA-filtered air scrubbing technology and PPE-equipped crews ensure safe environments for businesses in Nassau and Suffolk counties.
People
Phil DePaul
Owner
Phil DePaul brings disaster recovery management expertise to United Water Restoration. With a focus on compassionate service, he leads a team dedicated to solving property damage issues through innovative solutions and community-focused operations.
Victor
Technician
Victor is a certified technician known for rapid response and meticulous attention to detail. His professionalism during a Christmas emergency demonstrated United's commitment to exceptional service under challenging circumstances.
Questions
What services does United Water Restoration offer?
We specialize in water damage, mold remediation, fire restoration, sewage cleanup, trauma scene cleaning, commercial disinfecting, and oil spill remediation across Long Island and NYC.
Do you provide 24/7 emergency services?
Yes, our certified technicians are available 24 hours a day, 7 days a week for emergency response with typical arrival within one hour.
How do you handle insurance claims?
We coordinate directly with all major insurance providers, assist with paperwork, and offer direct billing to simplify the claims process for clients.
Are your technicians certified?
All technicians hold IICRC certifications and specialized licenses including NYS mold remediation and asbestos handling credentials.
What areas do you service?
We serve Suffolk County, Nassau County, and New York City with rapid response to residential and commercial properties.
Videos
Reviews (5)
Antonette Scolaro
Sep 21, 2021
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Phil and his team are amazing! We had a flood in our basement and Phil came to assess within hours of our call. They were very professional, courteous and couldn’t be more accommodating. Would highly recommend United Water Restoration.
Lee Lee Maniaci
Sep 06, 2021
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*******UPDATE********* Arturo's crew returned this weekend to replace insulation, sheetrock, and moldings. Our basement is slowly getting back to normal. We cannot say enough wonderful things about United Water Restoration. We will definitely be recommending them to anyone who may find themselves in need of their services. We will also be voting for them in the Best of Long Island Contest!!! We had flooding in our entire basement ( Rocky Point) from Ida. Most restoration companies didn't even return our calls, but Tom from UWR responded immediately. His amazing team (Victor and Gorge at the helm
Kenneth P.
Sep 04, 2021
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I highly recommend United Water Restoration. The team is highly responsive and very patient with all of my questions. I recently discovered a few spots in potential asbestos issues and was able to schedule a removal within a week! Pedro came to the house to do the removal and was extremely professional. Everything was blocked off and contained with no mess left behind. I will most certainly use them again if I ever run into any other issues
Mathew B.
Jan 14, 2021
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Can't recommend UWR enough. My father is in Florida for the winter. A gigantic tree crushed his kitchen and dining room on Christmas Eve. Phil and Victor called me back on Christmas Day to arrange the job and started a day later. They handled EVERYTHING. Cleanup, repair, navigating insurance, etc. and got everything back to the way it was, down to the exact same paint color, in less than 3 weeks. By the time my old man gets back from the sunshine, it'll have been ancient history. Thanks guys!
Stephanie K.
Aug 01, 2019
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I was referred by my home owner insurance for damages made to my attic space from raccoon infestation. They did a week worth of cleaning in 2 days!!! Clean up after the damage and remove of the remaining of the raccoons as well and they went above and beyond in hot and terrible condition so professional and courteous would recommend them for any help that you need not just for water damage!!!
