Business Details
Emergency
services
Trusted Damage Restoration Services in Albany, NY
Certified Water, Smoke and Fire has been a trusted provider of property damage cleanup services for over 25 years, serving eastern New York and western Massachusetts. Our team of IICRC-certified professionals specializes in water damage mitigation, fire and smoke restoration, mold remediation, and emergency boardup services. As a family-owned business, we combine technical expertise with compassionate service, working closely with property owners and insurance companies to navigate the restoration process efficiently. Our technicians undergo rigorous training in microbial cleanup, odor removal, and disinfection protocols, ensuring safe and thorough remediation.With 24/7 emergency response capabilities and a commitment to ethical practices, we prioritize restoring properties to pre-loss conditions while maintaining transparent communication throughout the claims process. Our NYS-certified mold remediation services adhere to strict state standards, and we maintain full insurance coverage for client protection. Through decades of combined experience and a focus on community needs, we deliver reliable solutions for both residential and commercial properties affected by disaster.
Services
Water Damage Mitigation
Mold Remediation
Fire Damage Restoration
Boardup Services
Packout Storage
Smoke Cleanup
Disinfection Services
Highlights and features
- We offer 24/7 emergency response for urgent damage restoration needs
- Our technicians hold IICRC certifications in water damage and mold remediation
- Over 25 years of combined experience in property damage cleanup services
- Family-owned business with deep community roots in the Capital Region
- We work directly with major insurance providers to streamline claims processing
Associations and certifications
- IICRC
- NYS Certified Mold Contractor
What people say
Prompt service
Professional crew
Exceeded expectations
Compassionate approach
Thorough cleanup
Services
Water Damage Mitigation
Our IICRC-certified technicians provide rapid water extraction and drying solutions for residential and commercial properties. Using advanced moisture detection equipment, we identify hidden water pockets to prevent secondary damage. The process includes structural drying, content cleaning, and mold prevention measures to restore properties to pre-loss conditions.
Mold Remediation
NYS-certified mold specialists handle complete remediation from inspection to final clearance testing. Our process follows strict containment protocols, HEPA vacuuming, and antimicrobial treatments. We address moisture sources to prevent recurrence while maintaining compliance with state regulations for commercial and residential properties.
Fire Damage Restoration
Comprehensive fire damage services include soot removal, odor elimination, and structural repairs. Our team uses thermal fogging and ozone treatments to neutralize smoke odors. We document damage for insurance claims and restore properties through content cleaning, deodorization, and reconstruction services.
Boardup Services
24/7 boardup services protect properties from weather exposure and unauthorized access after disasters. Our technicians install secure plywood barriers on windows, doors, and damaged structural openings. This service prevents further damage during the restoration process while maintaining property safety.
Packout Storage
We professionally pack, transport, and store damaged belongings in climate-controlled facilities. Items undergo cleaning, deodorization, and inventory documentation before safe return. This service protects valuables during extensive restoration work while maintaining chain-of-custody records for insurance purposes.
People
Steve Price
Co-Owner
With over 20 years in restoration, Steve Price leads operations at Certified Water, Smoke and Fire. His construction background ensures technical excellence in disaster recovery. Steve manages project coordination and client relations while maintaining industry certifications.
CarolAnn Price
Co-Owner
CarolAnn Price brings 15+ years of restoration experience to Certified Water, Smoke and Fire. She oversees business development and quality control, ensuring ethical practices across all projects. Her client-focused approach maintains the company's reputation for compassionate service.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency response for water damage, fire incidents, and mold issues with immediate dispatch capabilities.
Are your technicians certified?
Our team holds IICRC certifications in water damage, mold remediation, and smoke cleanup, along with NYS mold contractor licensing.
How do you handle insurance claims?
We work directly with major insurance providers, handling documentation and communication to streamline the claims process for clients.
What areas do you serve?
We serve 14 New York counties including Albany, Saratoga, and Dutchess, plus Berkshire County, Massachusetts with local dispatch centers.
Can you handle commercial properties?
Yes, our services cover both residential and commercial properties with specialized protocols for business continuity.
