Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Pool & Spa Solutions in Basalt, CO
Ajax Pool & Spa has been a trusted name in the pool and spa industry since 1993, founded by Patrick and Juliet Phelps. Our 5,000-square-foot showroom in Basalt, CO, showcases premium products like Jacuzzi hot tubs, swim spas, infrared saunas, and cold plunges. With over 25 years of experience, we specialize in custom installations, maintenance, and repairs tailored to Colorado's unique climate. Our team holds 13 Jacuzzi International Design Awards, reflecting our commitment to innovation and excellence. Certified Pool Operators ensure compliance with VGB suction safety standards, and we offer personalized service, including free site visits and consultations.Serving Aspen, Glenwood Springs, and surrounding areas, we combine global expertise with local knowledge to deliver wellness-focused solutions. Our dedication to customer satisfaction is evident in our bi-weekly maintenance programs, chemical alternatives, and 24/7 support for urgent needs. We pride ourselves on being a family-owned business that prioritizes trust, reliability, and community engagement.
Services
Swim Spas
Infrared Saunas
Jacuzzi Hot Tubs
Cold Plunges
Custom Installation
Maintenance Services
Chemical Additions
Chemical Alternatives
Repair Services
Swimming Pools
Details
- Year established: 1993
Highlights and features
- Award-winning Jacuzzi dealership with 13 International Design Awards.
- Certified Pool Operators trained in VGB suction safety compliance.
- Free site visits and consultations for tailored installations.
- 24/7 personalized support for urgent maintenance needs.
- Locally owned since 1993, serving Aspen, Glenwood Springs, and beyond.
Associations and certifications
- Certified Pool Operators
What people say
Award-winning service
Reliable maintenance
Expert installations
Exceptional customer care
Premium product selection
Services
Swim Spas
Luxury swim spas combine resistance swimming with hydrotherapy, ideal for year-round use in Colorado. Features include energy-efficient heating, ergonomic seating, and customizable jet configurations. Designed for wellness, performance, and compact spaces.
Infrared Saunas
Infrared saunas deliver detoxifying heat at lower temperatures, enhancing circulation and muscle recovery. Models include advanced features like chromotherapy lighting and Bluetooth integration, tailored for high-altitude living.
Jacuzzi Hot Tubs
Premium Jacuzzi hot tubs offer targeted hydrotherapy for pain relief and relaxation. Equipped with intuitive controls and energy-efficient systems, they cater to residential and commercial properties in mountain climates.
Cold Plunges
Jacuzzi Kodiak Cold Plunges support post-exercise recovery with temperature-controlled immersion. Designed for durability in cold climates, they reduce inflammation and improve circulation.
Custom Installation
Full-service installation includes electrical reviews, foundation checks, and code compliance. Free site visits ensure optimal placement for spas, pools, and wellness units in residential or commercial settings.
People
Juliet Phelps
Owner & Spa Expert
Globally recognized for custom spa installations, Juliet has earned 13 Jacuzzi International Design Awards. She leads sales and operations, combining decades of expertise with personalized service.
Patrick Phelps
Co-Founder
Co-founded Ajax Pool & Spa in 1993, bringing over 25 years of industry experience. Focuses on technical installations and ensuring compliance with regional spa standards.
Questions
Do you offer financing options for spa purchases?
Yes, we frequently offer financing options and seasonal promotions for Jacuzzi hot tubs and other wellness units.
Can swim spas be used year-round in Colorado?
Yes, our swim spas are insulated and engineered for Colorado's climate, maintaining consistent temperatures even in winter.
What areas do you serve?
We serve Aspen, Basalt, Carbondale, Glenwood Springs, Snowmass Village, and surrounding areas in Colorado.
Do you provide maintenance for pools and spas?
Yes, we offer weekly or bi-weekly maintenance programs, including chemical balancing, filter cleaning, and equipment checks.
Are infrared saunas safe for daily use?
Yes, most healthy individuals can use infrared saunas daily. Consult a physician if you have medical concerns.
Do you repair all hot tub brands?
Yes, we service and repair all makes and models, including Jacuzzi, Hot Spring, and Sundance Spas.
Videos
Reviews (5)
Mm Brooks
Jan 31, 2022
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AJAX POOL OWNER, JESSE, AND HIS TEAM HAVE ZERO COMMUNICATION AND CUSTOMER SERVICE. THEY WILL GOUGE YOU FOR CHEMICALS AND SERVICE, EVEN IF THEY DON'T CORRECTLY DO THEIR JOB. THEN, THEY WILL CUT OFF YOUR SERVICE, DESPITE BEING PAID IN FULL. HORRIBLE, TERRIBLE COMPANY AND PEOPLE. DON'T SAY YOU WEREN'T WARNED!
Nathan Crowder
Dec 22, 2021
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Do not use this company. I bought an $8000 jacuzzi that was installed in May. They broke the drain on installation and I was told it would be up to 6 months to get a replacement. Then they told me "I was lucky" they had a replacement at their shop. Since then I've had sub par service despite paying for weekly cleaning. My tub constantly loses water due to an ill-fitting $1500 cover that they upsold me on. They flat out didn't believe me when I said nobody is using it but it still losing water. They're supposed to drain and clean once every 3 months but they just told me it hasn't been done since
J. A.
Jul 31, 2021
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Worst pool and spa company, it seems like there is no communication within the company. I schedule an appointment with a worker and tells me he'll contact the technician and I never here from anyone. I order a part and no one can tell when the part will be delivered and once it is there, no one can communicate to inform. There no real good way of scheduling appointments with the office, calls go directly to the technicians and they make their own schedules which are all over the place and claim they are booked for the day.
Daniel Garcia
Nov 01, 2020
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Should be your first stop for all your hot tub needs in the Roaring Fork Valley. And be nice to Sara when she answers the phone. She is there to help you.
Cris Shaw
Jan 30, 2020
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There's no other way to say it, I love jacuzzi Julie. She has an encyclopedic knowledge of all things jacuzzi, which ensures that you will receive all the pertinent information you need to get the perfect spa. She visited my home and helped me to locate my jacuzzi in the best location (which left to me, I would have messed up). She and her crew are professional and attentive. Most important, Julie is fun! Buying, and using a spa should be fun, and Julie has cornered the market on fun. Do yourself a favor, and buy your spa from Julie, she and her crew will exceed your expectations.
