Business Details
45 Years
experience
Emergency
services
Open 24/7
always available
Trusted HVAC, Plumbing & Electrical Services in Knoxville, TN
Pioneer Heating, Cooling & Plumbing Heating, Cooling & Plumbing has been serving the Knoxville area for nearly four decades, establishing itself as a trusted provider of comprehensive home comfort solutions. Our locally operated business prioritizes high-quality workmanship, personalized service, and customer satisfaction across HVAC, plumbing, electrical, and indoor air quality services. With a team of certified technicians and state-of-the-art equipment, we deliver reliable repairs, installations, and maintenance for residential and commercial clients.Our commitment to continuous training, 24/7 emergency availability, and transparent pricing reflects our dedication to community service. Holding multiple industry certifications and licenses, we maintain rigorous standards while offering flexible financing options to meet diverse client needs. Our service area spans multiple Tennessee counties, ensuring accessibility for homeowners and businesses throughout the region.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Drain Cleaning
Indoor Air Quality
Details
- Year established: 1981
Highlights and features
- 42+ years of local HVAC and plumbing expertise
- 24/7 emergency service availability
- NATE-certified technicians with ongoing training
- Transparent upfront pricing with financing options
- 100% satisfaction guarantee on all services
Associations and certifications
- TN State Class A Master Mechanical License
- TN State Class A Master Gas License
- TN State Class A Master Electrical License
- NATE Certified Technicians
- TVA PPN
- QNC
- PHCC
- BBB
Services
HVAC Repair
Our NATE-certified technicians provide comprehensive HVAC repair services for residential and commercial properties. We diagnose and fix issues with furnaces, air conditioners, heat pumps, and mini-split systems using advanced diagnostic tools. Emergency repairs are available 24/7 with upfront pricing transparency.
Plumbing Services
We offer full-spectrum plumbing solutions including leak detection, water heater repairs, sewer line replacement, and drain cleaning. Our licensed plumbers handle both residential and commercial needs with 24-hour emergency availability and guaranteed repair warranties.
Electrical Repairs
Our licensed electricians perform safety inspections, circuit breaker replacements, and electrical system upgrades. Services include surge protection installation, EV charging stations, and emergency electrical repairs with code-compliant solutions.
Drain Cleaning
We utilize hydro jetting and rooter services to clear stubborn drain clogs and sewer line blockages. Camera inspections identify pipe damage while trenchless repair options minimize property disruption during sewer line replacements.
Indoor Air Quality
Our IAQ specialists install and service air filtration systems, whole-house humidifiers, and UV purifiers. We address mold, allergens, and ventilation issues through customized solutions that integrate with existing HVAC systems for improved respiratory health.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services with live answering available at all times.
What areas do you service?
We serve Knoxville and surrounding areas including Andersonville, Clinton, Maryville, Oak Ridge, and Sevierville in East Tennessee.
Are your technicians certified?
All our technicians hold industry certifications including NATE HVAC certification and state-specific licensing for plumbing and electrical work.
Do you offer financing options?
Yes, we provide flexible financing options with approved credit for HVAC replacements, plumbing upgrades, and major electrical projects.
What HVAC brands do you service?
We service and repair all major HVAC brands with factory-trained technicians capable of handling complex system diagnostics and repairs.
Reviews (5)
Gary Roth
Oct 16, 2021
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Horrible customer service. We paid to have a backup generator installed last month. After the installation was complete we expected someone would give us information on the operation and maintenance of the generator but that has never happened. After the install, everyone just left. We have contacted Pioneer by phone and email multiple times and… they have told us someone would come back to answer all of our questions. No one ever contacted us or came. We don't even know if the generator is operating. I cannot recommend this company based on our experience.
Alisa A. Criswell
Jun 16, 2021
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I can not express how greatful I am that Chris got us taken care of as quickly as possible. The heat was getting unbearable so today coming home to a cold house was THE BEST DAY EVER. THANK YOU A MILLION TIMES OVER TO YOUR TEAM.
Cody Keifer
Jun 11, 2021
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Loved the service and people! They answered all my questions professionally and clearly. They got me setup in a unit that has exceeded my expectations! Thank you for the service!
Greg Dyer
May 17, 2021
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Excellent service and great people to work with. Only people I’d trust with heating and air work
Douglas C. Dillon
Apr 20, 2021
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Excellent company with great scheduling which leads to timely service. Professional and thorough personnel. Highly recommend them for your bi-annual HVAC service.
