Business Details
46 Years
experience
Your Trusted Fireplace Experts in Tacoma
Founded in 1980, Wallace's Stoves began as a solution to an energy crisis challenge faced by John and Naomi Wallace. What started as a simple wood stove purchase evolved into a thriving business after neighbors expressed interest in similar units. Our team prioritizes integrity, quality, and professionalism in every interaction, offering expert guidance on heating solutions tailored to individual needs. With decades of experience, we specialize in gas, wood, electric, and pellet stoves and inserts, emphasizing honest service and customer education.Our technicians focus on practical solutions rather than upselling, ensuring long-term satisfaction through reliable installations and maintenance. Located in Tacoma since our inception, we remain committed to serving local heating needs with personalized attention and industry expertise.
Services
Gas Fireplaces
Wood Stoves
Electric Fireplaces
Pellet Inserts
Gas Inserts
Installation Service
Maintenance Plans
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience in residential heating solutions.
- Our technicians prioritize honest repairs over unnecessary replacements.
- We offer comprehensive product knowledge across all fuel types.
- We provide personalized consultations for optimal heating choices.
- Our team maintains up-to-date technical certifications for all brands.
Services
Gas Fireplaces
Gas fireplaces combine efficiency with aesthetic appeal for modern homes. Our selection includes direct-vent and vent-free models that provide consistent heating with minimal maintenance. Professional installation ensures safe operation and optimal performance for both new construction and retrofit projects.
Wood Stoves
Traditional wood stoves offer reliable heating with authentic ambiance. We carry EPA-certified models that maximize fuel efficiency while minimizing emissions. Our experts help select appropriate sizing and installation requirements for safe, effective home heating.
Electric Fireplaces
Electric fireplaces provide convenient heating without venting requirements. Our inventory includes wall-mounted, freestanding, and insert options with adjustable flame effects and thermostatic controls. Ideal for apartments, condos, or supplemental heating in existing spaces.
Pellet Inserts
Pellet inserts convert existing fireplaces into efficient heating systems using renewable fuel sources. These automated units feature hopper systems for continuous operation and digital controls for precise temperature management. We offer leading brands with certified technicians for ongoing maintenance.
Service
Our service department specializes in all heating appliance types regardless of purchase origin. Technicians perform safety inspections, cleaning, and repairs using factory-authorized parts. Preventative maintenance plans help extend equipment lifespan while ensuring safe, efficient operation year-round.
People
John Wallace
Founder
Co-founded the business in 1980 after identifying heating solution needs during an energy crisis. Developed the company's commitment to honest service and product expertise.
Naomi Wallace
Co-Founder
Partnered with John to establish the business, focusing on customer relations and operational foundations that continue guiding the company's service philosophy today.
Questions
What types of heating appliances do you offer?
We carry gas, wood, electric, and pellet stoves and inserts. Our inventory includes both new models and discounted floor display units.
Do you provide installation services?
Yes, our certified technicians offer professional installation for all stove and fireplace types, including necessary venting and safety components.
Are service and maintenance available for existing units?
Our service department supports all fuel types with repairs, inspections, and maintenance plans regardless of where the unit was originally purchased.
What makes your business different from competitors?
We prioritize honest assessments over upselling, with technicians focused on practical solutions. Our family-owned operation maintains 40+ years of product expertise.
Do you offer financing options?
Financing availability changes seasonally - please contact our store directly for current promotions and payment plan details.
Reviews (4)
Darrin Mulcahey
May 19, 2021
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Great family owned business competing in a big box world. Good people and beautiful stoves! Fire log and pellet subscription makes them all inclusive.
Michelle Booth
Mar 25, 2021
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Can't say enough good things about this place! They are responsive, their service guys are fantastic and everyone I've interacted with is polite & helpful. They seem like they really care about their business & their customers.
David Moody
Sep 16, 2020
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We had been to the spa store that sells fireplaces and were underwhelmed.
KOMO radio guru Tami Michaels suggested Wallace's and we could be happier. More information about the products than those other guys and competitive prices.
KOMO radio guru Tami Michaels suggested Wallace's and we could be happier. More information about the products than those other guys and competitive prices.
Mark Hurley
Sep 08, 2020
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Purchased a replacement gas insert from here. They went above and beyond to help resolve a manufacture defect that came up a couple weeks after using. They were responsive, informative and helpful. Would highly recommend to friends and family.
