Business Details
Emergency
services
Your Trusted Partner for Carpet & Water Damage Solutions
White Knight Steamer has been serving the Charlotte area as a family-owned and operated business since our founding. We specialize in professional carpet cleaning, upholstery cleaning, and water damage restoration, utilizing exclusive van-powered hot-water extraction equipment and IICRC-certified methodologies. Our team maintains ongoing education to stay current with industry advancements, ensuring every job is performed by formally trained technicians. We guarantee transparent pricing with no hidden fees and use environmentally safe cleaning agents that leave no residue to attract dirt. Backed by an A+ rating from the Better Business Bureau, we offer a money-back guarantee on our workmanship.Our commitment to honesty and integrity is reflected in our accurate customer communications and formal complaint resolution policy. With coverage across Indian Trail, Ballantyne, Weddington, Waxhaw, Matthews, Monroe, Stallings, Marvin, and surrounding areas, we combine advanced technology with personalized service. Our 24/7 emergency response team ensures rapid action for water damage scenarios, using documentation protocols to verify full property restoration. This dedication to quality and customer satisfaction has established us as a trusted leader in residential and commercial cleaning solutions.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Water Damage Repair
Protective Services
Highlights and features
- Family-owned operation with owner on staff for quality control
- Exclusive van-powered hot-water extraction equipment for superior cleaning
- Exact price quotes guaranteed with no hidden fees or surprises
- Eco-friendly cleaning agents safe for families and pets
- 100% money-back guarantee on all workmanship
Associations and certifications
- IICRC
- Better Business Bureau
What people say
Quick water removal
Professional technicians
Effective restoration
Satisfaction guarantee
Transparent pricing
Services
Carpet Cleaning
Our professional carpet cleaning utilizes van-powered hot-water extraction for deep cleaning that removes embedded dirt and allergens. We apply exclusive formulated cleaning agents that leave no residue, preventing rapid re-soiling. The process restores carpet appearance while maintaining fiber integrity through proper pH balancing.
Upholstery Cleaning
Specialized upholstery cleaning services target stains and soil buildup on residential and commercial furniture. Using gentle yet effective techniques, we clean delicate fabrics while protecting against color bleeding. Our methods extend furniture lifespan by removing contaminants that cause premature wear.
Water Damage Repair
24/7 water damage restoration services address emergency situations with rapid water extraction and structural drying. Our IICRC-certified technicians use thermal imaging and moisture meters to identify hidden saturation. Complete restoration includes dehumidification, antimicrobial treatment, and documentation for insurance claims.
Carpet Repair
Comprehensive carpet repair addresses wrinkles, burns, tears, and pet damage. Our technicians perform precise re-stretching, seam reattachment, and fiber replacement to restore functionality and appearance. We handle both residential and commercial installations with minimal disruption.
Protective Services
Protective treatments create invisible barriers against stains and spills while preserving fabric breathability. Our solutions include fiber protection for high-traffic areas and odor-neutralizing applications. These services extend time between deep cleanings and maintain warranty compliance for new carpeting.
People
Rocco Caputo
Owner
Rocco Caputo leads White Knight Steamer with hands-on involvement in daily operations. His commitment to quality control ensures every job meets strict standards. With decades of combined industry experience, he oversees technician training and customer service protocols to maintain the company's A+ BBB rating.
Questions
Are your technicians certified for specialized cleaning?
Yes, our team holds IICRC certification for carpet cleaning and water damage restoration, with ongoing training to maintain industry standards.
Do you offer emergency water damage services?
We provide 24/7 emergency response with certified consultants available to start restoration immediately upon contact.
What areas do you service?
We serve Charlotte and surrounding communities including Indian Trail, Ballantyne, Weddington, Waxhaw, and Matthews.
Can you repair damaged carpets?
We handle all carpet repairs including wrinkles, burns, tears, and pet damage using professional techniques and materials.
Do you work with insurance companies?
Yes, we facilitate hassle-free insurance processing with documentation for all water damage restoration claims.
What cleaning methods do you use?
We utilize van-powered hot-water extraction and eco-friendly solutions that leave no residue while protecting carpet fibers.
Videos
Reviews (4)
A. Google User
Dec 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Highly recommend Rocco/White Knight Steamer. Great communication before, during, and after the service. He advised me what to expect and he overdelivered on that expectation. Thanks Rocco!
Services:Upholstery cleaning,Pet stain and odour removal,Carpet cleaning
Highly recommend Rocco/White Knight Steamer. Great communication before, during, and after the service. He advised me what to expect and he overdelivered on that expectation. Thanks Rocco!
Services:Upholstery cleaning,Pet stain and odour removal,Carpet cleaning
A. Google User
Nov 16, 2021
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We couldn't be more pleased with the service we received. This is our second experience with Rocco, owner of White Knight. A year and a half ago he re-stretched and cleaned our 18 year old living room carpet. Amazing job. 18 months later it still looks new. Recently he performed the same service on our bedroom carpet, stairs, and hallway. There are not too many businesses I can recommend without reservation. But I do recommend Rocco and White Knight without reservation. Just wonderful to work with!!
A. Google User
Nov 10, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
Jorge came early and handled cleaning three areas of carpet very well. Walls and baseboards had recently been painted. He was very careful, professional, and did a wonderful job. Have used this company four times and have been very pleased each time.
Service:Carpet cleaning
Jorge came early and handled cleaning three areas of carpet very well. Walls and baseboards had recently been painted. He was very careful, professional, and did a wonderful job. Have used this company four times and have been very pleased each time.
Service:Carpet cleaning
A. Google User
Oct 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
White Knight has been doing all my carpet cleaning for at least 15 years. They are the best. Hands down. Jorge showed up early, ( has been the tech many years), was very courteous, explained the fees, did a thorough job, and took his time to do it well. Well worth the fee. I had several rooms and a large sofa cleaned.
Services:Upholstery cleaning,Carpet cleaning
White Knight has been doing all my carpet cleaning for at least 15 years. They are the best. Hands down. Jorge showed up early, ( has been the tech many years), was very courteous, explained the fees, did a thorough job, and took his time to do it well. Well worth the fee. I had several rooms and a large sofa cleaned.
Services:Upholstery cleaning,Carpet cleaning
