Business Details
39 Years
experience
Emergency
services
Expert HVAC Services in Douglasville, GA
Since 1987, our family-owned business has provided trusted HVAC and appliance repair services to residential and commercial clients across Metro Atlanta and surrounding areas within a 50-60 mile radius. As an Authorized Ruud Pro Partner Dealer, we specialize in residential heating and air conditioning equipment, offering comprehensive solutions including repairs, installations, and maintenance. Our team, led by owner-operator Ken Rutledge, brings over 30 years of combined experience to every project, prioritizing customer satisfaction through personalized service and family values.We stand behind our work with a 1-year warranty on parts and labor for all repairs. Recognized by the Douglasville Chamber of Commerce and CAAG, we maintain a commitment to quality and reliability. Available 24/7 for emergency services, we ensure prompt, professional solutions tailored to Georgia's climate challenges.
Services
Heating Repair
Air Conditioning
HVAC Maintenance
System Installation
Emergency Service
Details
- Year established: 1987
Highlights and features
- 30+ years serving Metro Atlanta with HVAC expertise
- 24/7 emergency repair services available
- Authorized Ruud equipment specialists
- Family-owned with personalized customer service
- 1-year warranty on all repair work
Associations and certifications
- Ruud Pro Partner Dealer
What people say
Amazing efficiency
Great customer service
Highly recommend
Attention to detail
Knowledgeable team
Services
Heating Repair
Our certified technicians diagnose and repair all heating system issues including furnaces, boilers, and heat pumps. We provide emergency repairs and preventive maintenance to ensure winter readiness. Specializing in Ruud equipment for residential and commercial properties.
Air Conditioning
Comprehensive air conditioning services including central AC, rooftop units, and packaged systems. Our experts handle repairs, maintenance, and installations to maintain summer comfort in Georgia's climate.
HVAC Maintenance
Annual heating and cooling system maintenance prevents breakdowns and extends equipment life. Our technicians perform thorough inspections, cleaning, and adjustments to optimize efficiency and safety.
System Installation
Professional installation of new heating and cooling systems including furnaces, air conditioners, and heat pumps. We offer energy-efficient Ruud products with proper sizing and configuration for optimal performance.
Emergency Service
Immediate response for urgent HVAC failures with 24-hour availability. Our technicians address critical heating and cooling issues at any hour to restore comfort and safety.
People
Ken Rutledge
Owner/Operator
With over 30 years of HVAC industry experience, Ken Rutledge leads our family-owned business with a commitment to quality service and customer satisfaction. He oversees daily operations and technical standards.
Questions
What HVAC services do you offer?
We provide heating repair, air conditioning service, system installations, maintenance plans, and 24/7 emergency repairs for residential and commercial clients.
Do you offer emergency HVAC service?
Yes, we provide 24-hour emergency service for urgent heating and cooling system failures.
What areas do you service?
We serve Douglasville, Austell, Lithia Springs, Powder Springs, Mableton, Hiram, and surrounding Metro Atlanta areas within a 50-60 mile radius.
Are financing options available?
Yes, we offer financing options for HVAC system replacements and major repairs. Contact us for details.
What warranties do you provide?
We offer a 1-year warranty covering parts and labor on all repair work performed by our technicians.
Are you Ruud equipment specialists?
Yes, we are an Authorized Ruud Pro Partner Dealer with specialized training for Ruud residential heating and cooling systems.
Reviews (7)
Colt Hamrick
Sep 22, 2021
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This whole company is TOP NOTCH! From their office staff to field techs to the owner Ken, everyone who we interacted with went above & beyond to make our experience with them stellar. We had a new unit with all the fancy fixins installed in a suite we're renting out & they were fast, friendly, & efficient the entire time. Ken truly cares about his employees, his customers, & his community. If you ever need AC work, don't go anywhere else!
Lynne Stancil Garland
Aug 11, 2021
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Had called another company to fix our gas hot water heater. Almost blew up our bonus room. No clue how to repair it. Called Douglasville Heating and Air. Took a look at it and knew exactly what needed to be done. Air conditioner stopped working Sunday. Called Douglasville Heating and Air. Came same day, even though my husband’s schedule limited time they could come. Took off a panel, went to his truck, got the part and replaced it. Knew exactly what part was needed.
Prices fair. Service outstanding. Friendly people.
Prices fair. Service outstanding. Friendly people.
Donald Smith
Jul 26, 2021
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Positive:Professionalism,Punctuality,Quality,Value
On time, professional and quick minor repair. Will definitely use them again.
Service:Ductless heating and AC services
On time, professional and quick minor repair. Will definitely use them again.
Service:Ductless heating and AC services
Jeff Magee
Jan 11, 2021
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Ken and his team are awesome! They’ve installed a new AC unit and hot water heater in our home. His guys are knowledgeable and courteous. We couldn’t ask for better service.
Kyle Hollis
Dec 13, 2020
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Mike came out and diagnosed our 30 year old AC with a non repairable leak. So he quoted a new unit and we had it installed last week. The guys did a great job all the way around. Amazing how much more efficient our new AC is. Wouldnt use anyone else!
Connie Villanacci
Jun 25, 2020
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We have been using Douglasville Heating and Air for about 8 years for yearly maintenance. They have always been very helpful, even sending someone out on a July Sunday afternoon!! In February, we finally had to replace our 22 yr old unit. The cost was reasonable and what we expected. The guys were very professional. I always recommend Ken and his guys for any ac work.
Kishore K.
Jun 16, 2020
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Great job on fixing my a/c unit issue and reasonable price and way cheaper than big cooling and heating companies. As a bonus he also checked on my other unit and also blocked the leaks in furnace unit. Suggested other improvements for better airflow , they are a gem in customer service, my hats off to Patrick.
