Business Details
50+ Years
experience
Emergency
services
Your Trusted Locksmith in Bristol, CT
Hartley Lock & Key has been serving residential, commercial, and municipal clients in the greater Bristol, CT area and the Farmington Valley since 1975. Owned and operated by David A. Hartley, a Certified Master Locksmith (CML) through the Associated Locksmiths of America, we prioritize personalized service and local expertise. Our mobile locksmith services eliminate the need for clients to visit a physical location, as we bring our fully equipped shop directly to your doorstep. We specialize in rekeying locks, installing Medeco high-security locks with patented key control systems, and designing master key systems for businesses.Our commitment to transparency and security is reflected in our direct owner-client relationship, ensuring consistent service quality and detailed record-keeping for repeat visits. As a Connecticut State Registered Locksmith (LCK0000125), we adhere to strict professional standards while combating deceptive industry practices. Our 45+ years of local service underscore our dedication to community trust and security excellence.
Services
Rekeying locks
Lock installation
Safe combinations
Master key systems
Medeco security locks
Emergency services
Key duplication control
Commercial lock repair
Residential lock replacement
Panic device installation
Details
- Year established: 1975
Highlights and features
- 45+ years of local locksmith experience in Bristol since 1975
- Certified Master Locksmith with industry-recognized credentials
- Direct owner-operated service with personalized attention
- Authorized dealer of Medeco high-security lock systems
- Mobile service eliminates need for client travel
Associations and certifications
- Associated Locksmiths of America
- Connecticut State Consumer Protection Agency
Services
Rekeying locks
Our rekeying service modifies existing locks to accept new keys while rendering old keys obsolete. This cost-effective security solution preserves your current hardware while eliminating unauthorized access risks. Ideal for homeowners after moving in or businesses during staff transitions, this service maintains lock integrity while enhancing security.
Medeco security locks
We install Medeco high-security locks featuring patented key control technology that prevents unauthorized key duplication. These commercial-grade systems offer superior protection for businesses, medical facilities, and residences requiring strict access control through patented keyway designs and restricted key distribution protocols.
Mobile locksmith service
Our fully equipped mobile unit provides complete locksmith services at your location, eliminating the need for property disruption. From emergency lockouts to master key system installations, our mobile service delivers convenience without compromising professional-grade equipment or expertise.
Master key systems
We design and implement customized master key systems for commercial properties, allowing graduated access control across multiple doors. This solution enables property managers to maintain individual tenant security while retaining overall system control through structured key hierarchies.
Emergency lockout service
Available round-the-clock for urgent lockout situations, our emergency service provides rapid response for residential and commercial clients. Whether locked out of your home, vehicle, or business, we offer immediate access restoration with minimal property impact.
People
David A. Hartley
Owner/Operator
Certified Master Locksmith (CML) with 45+ years serving Bristol. Registered by Connecticut Consumer Protection Agency (LCK0000125). Specializes in high-security systems and local community trust building.
Questions
What areas do you service?
We serve Bristol, the Farmington Valley, and surrounding Connecticut areas with both residential and commercial locksmith solutions.
Are you available for emergencies?
Yes, our 24/7 emergency service responds to lockouts and urgent security needs at any time.
What makes Medeco locks special?
Medeco locks use patented key control systems that prevent unauthorized duplication and offer superior pick resistance compared to standard locks.
Can you rekey existing locks?
Yes, we rekey locks to match existing hardware or create new key systems while maintaining lock functionality.
How do you ensure service quality?
As owner-operated business, David Hartley personally oversees all services using his 45+ years of locksmith expertise.
Are you licensed in Connecticut?
Yes, we hold Connecticut State Locksmith Registration #LCK0000125 and follow all state professional standards.
Reviews (5)
John L.
Jul 03, 2021
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My wife called after keys had been stolen. She called the police first who informed her to immediately call a locksmith to change the locks for safety. This guy had no patience for her and ended up hangin up on her. She called a couple other locksmiths all whom offered to come out and change the locks, none rude like this guy. If you are scared to come out to change locks maybe change careers.
L. L.
Jun 29, 2021
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Rude and unprofessional. Dont waste your time. He hung up in my face because I asked him to hold while I called my children over to me. Please dont waste your time at this business. These days people need to be understanding that most parents have their children with them throughout the pandemic and should be able to deal with a little background noise.
L. M.
Jun 18, 2021
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If there was a way to give negative stars Id give it. I was with my daughter when she spoke to the locksmith at Harley Locks on speaker phone. My daughter called in a desperate moment after keys to her property had been stolen and she was needing new locks installed. While at the property, she put him on hold to call to her young children for no more than a few seconds and he rudely to her hung up on her. Not somewhere Id ever bring my business and I intend to let everyone know.
Chris Lewis
Oct 24, 2020
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So I called them left a message I did receive a call back promptly I had also called other locksmiths so was just asking a few questions to see who I was speaking with the man on the phone was very abrupt and rude and hung up on me not professional at all for all I know he could be the best locksmith but one of the worst phone conversationalist I ever had the unfortunate displeasure to speak with
Jessica Jusseaume
Nov 19, 2019
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I'm glad that I ended up with Hartley Lock and Key. Mr. Hartley was kind, helpful, and professional. I will happily recommend this business to others.
