Business Details
49 Years
experience
Expert Glass Installation & Repair Services in Mandeville, LA
Founded in 1977 by Dewey and Pat Carpenter, Northlake Glass has proudly served Mandeville, Louisiana, and the surrounding St. Tammany Parish area for over four decades. As a family-owned and operated business, we specialize in residential and commercial glass installation, repair, and replacement, delivering quick, professional service at competitive rates. Our approach emphasizes personalized attention to every project, no matter the size, ensuring client satisfaction remains our highest priority. When Dewey and Pat retired in 2008, their eldest son, Dwayne Carpenter, took leadership of the company, continuing our tradition of excellence while expanding our customer base. With team members like General Manager Shannon Prokasy and trusted staff such as Billie, known for her attentive service, we maintain lifelong relationships with our clients, treating them as part of our extended family.Our expertise spans a wide range of services, including shower enclosures, framed mirrors, insulated glass, and commercial storefronts, catering to both individual homeowners and business clients. Testimonials from satisfied customers, including lifelong patrons like Jane Kemp, highlight our commitment to quality craftsmanship, flexible service for even small requests, and consistent, courteous support throughout every interaction. We offer free estimates, maintain state licensing and full insurance coverage, and operate with a deep understanding of local market needs. Our work consistently reflects a dedication to professionalism, attention to detail, and the trust our community places in us. Whether handling large-scale window replacements or custom glass cutting for picture frames, we remain committed to exceeding expectations while preserving the values established at our founding.
Services
Shower Enclosures
Framed Mirrors
House Glass
Table Tops
Cabinet Glass Shelves
Insulated Glass
Specialty Glass
Commercial Store Fronts
Custom Mirrors
Glass Repair
Details
- Year established: 1977
Highlights and features
- Family-owned since 1977 with a proven track record.
- Offering free estimates with no obligation.
- Licensed and insured for your protection.
- Specializing in both residential and commercial projects.
- Dedicated to customer satisfaction with lifelong clients.
What people say
Love them
Upgrade improvement
Beautiful work
Recommend Northlake Glass
100 percent satisfied
Services
Shower Enclosures
Our shower enclosures combine durability and elegance, crafted from high-quality materials like ShowerGuard glass that resists corrosion. Ideal for homeowners seeking modern aesthetics and long-term performance. We ensure precise installation for a seamless, leak-proof finish.
Framed Mirrors
Custom framed mirrors enhance any space with tailored designs to match your interior. We offer professional installation for both residential and commercial settings. Our mirrors are crafted to elevate lighting and create visual depth in any room.
Commercial Store Fronts
Commercial storefronts provide a sleek, inviting entrance for businesses using tempered, energy-efficient glass. Designed for durability and safety while showcasing your brand. Our team ensures precise fitting and secure installation to boost curb appeal.
Insulated Glass
Insulated glass improves thermal efficiency and reduces noise for homes and offices. Composed of two or more panes with a sealed air gap, it enhances comfort and lowers energy bills. We install units tailored to local climate needs.
Cabinet Glass Shelves
Custom cabinet glass shelves add sophistication to kitchens, bathrooms, or display cases. Tempered for safety, they resist scratches and breakage. We cut and install shelves in various thicknesses to suit both functional and decorative needs.
People
Dwayne Carpenter
Owner
Dwayne Carpenter has led Northlake Glass since 2008, expanding its reputation for quality and customer care. With deep roots in the community and decades of industry experience, he ensures the business maintains its founding values while embracing growth.
Shannon Prokasy
General Manager
Shannon Prokasy oversees daily operations at Northlake Glass, ensuring smooth project execution and exceptional client communication. Her leadership helps uphold the companys standards of reliability and professionalism in every service interaction.
Questions
What services does Northlake Glass offer?
We provide shower enclosures, framed mirrors, insulated glass, cabinet shelves, commercial storefronts, and custom glass solutions for residential and commercial clients.
Does Northlake Glass serve areas outside Mandeville?
Yes, we serve Mandeville and the surrounding St. Tammany Parish area, including residential and business locations.
Are free estimates available?
Yes, we offer free estimates with no obligation. Contact us via phone or our online form to schedule yours.
Is Northlake Glass licensed and insured?
Yes, we are state-licensed (Commercial License #63095) and fully insured for all projects.
What are Northlake Glass's working hours?
We operate Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends.
Reviews (5)
Sky Chase
Oct 27, 2021
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These guys were very personable, professional and completed my order in no time. I dropped off a table on a Friday and got a call by end of day Monday that it would be ready for pickup by Tuesday. The price was affordable and service with a hug and a smile. The only reason I didn't give them a 5-star was because they couldn't do etchings or designs in glass but plain and frosted glassed they are the people to call. Also, conveniently located. 4.5-stars.
Steve Maillet
Oct 21, 2021
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Excellent service and great price. I was in need of a replacement piece of glass for a gas lantern and within 10 minutes I had piece cut to match and was on my way. Thanks Northlake Glass.
Rachelle Triay
Feb 04, 2021
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I called on 8-3 regarding a glass quote. My shower was measured on 8-4. At time of measurement I was told to expect the quote by end of business 8-5 and that the glass could take up to 2 weeks. After 6 follow up phone calls asking for a QUOTE it is 8-17 and I do not have a quote. If you have all the time in the world then feel free to pursue this company however if you prefer timely customer service look elsewhere.
Raenell
Jan 24, 2021
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Not once, not twice, but three times they measured my shower door wrong. Took two weeks for each door that was ordered to be shipped. Yes, that's 6 weeks of waiting because they are incompetent. The owner completely lacks customer service skills, you would think after your employees measure a door wrong 3 times you would have some sort of apology, right? Nope, he actually informed me that he did a favor for my builder by giving them a free shower door despite already receiving full payment for the job that should have been completed 6 weeks prior. No Dwayne, you didn't do anyone a favor, you just
Bryson Person
Jan 17, 2021
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Northlake was the first Northshore company I could get to respond! They replaced over 40 windows. Had the usual hiccups with that size job, but they communicated well and took care of us. In fact, when we thought our window washing contractor had damaged a window and agreed to pay, Northlake replaced the window and found that it was a manufacturing defect. They called me to let me know and refunded the money. I highly recommend Northlake and will use them in the future for my window and glass needs.
