Business Details
Emergency
services
Your Trusted Partner for Emergency Restoration Solutions
Restoration North is committed to delivering exceptional service while treating clients and employees with integrity. As the leading water damage and disaster-mitigation company in McCall, Idaho, we combine IICRC-certified technicians with world-class customer service to ensure every project meets the highest standards. Our team prioritizes honest pricing, rapid response times, and personalized solutions for both residential and commercial properties.With 24/7 emergency availability and expertise in handling insurance claims, we provide comprehensive restoration services including water removal, fire cleanup, mold remediation, and full reconstruction. Privately owned and operated, we maintain a BBB A+ rating by consistently exceeding client expectations through professionalism, transparency, and a commitment to treating every property as if it were our own.
Services
Water Restoration
Fire and Smoke Restoration
Mold Remediation
Trauma Biohazard Cleanup
Asbestos Removal
Reconstruction Services
Air Duct Cleaning
Carpet Cleaning
Private Client Group
Highlights and features
- BBB A+ rated with verified customer satisfaction
- 24/7 emergency response and live phone support
- IICRC-certified technicians for industry-standard expertise
- Direct insurance company coordination for claim efficiency
- Privately owned with personalized service commitment
Associations and certifications
- IICRC
What people say
Great communication and timely service
Professional and informative team
Fantastic job with carpet cleaning
Knowledgeable and thorough technicians
Top-notch professionalism and commitment
Services
Water Restoration
Our IICRC-certified technicians provide rapid water removal and structural drying for residential and commercial properties. Using industrial-grade equipment, we mitigate damage from floods, burst pipes, and storm-related water intrusion. The process includes moisture detection, dehumidification, and complete restoration to pre-loss condition while coordinating directly with insurance providers for seamless claim processing.
Fire and Smoke Restoration
We specialize in comprehensive fire damage recovery, including soot removal, smoke odor elimination, and structural reconstruction. Our team employs advanced air scrubbing technology and thermal fogging to restore indoor air quality. Services cover content cleaning, board-up protection, and full rebuilding while maintaining transparent communication throughout the insurance claim process for residential and commercial clients.
Mold Remediation
Our certified specialists handle mold infestations with containment protocols, HEPA vacuuming, and antimicrobial treatments. We identify moisture sources to prevent recurrence and follow strict safety guidelines for hazardous mold types. The process includes air quality testing, contaminated material disposal, and structural restoration while maintaining client privacy during sensitive remediation projects.
Carpet Cleaning
Using truck-mounted extraction systems and eco-friendly solutions, we remove deep-seated dirt and allergens from residential and commercial carpets. Our technicians perform pre-treatment, hot water extraction, and post-cleaning protection applications to extend carpet lifespan. The service includes furniture moving coordination and stain-specific treatments for high-traffic areas and post-construction cleanup.
Air Duct Cleaning
We remove contaminants from heating and cooling systems using specialized rotary brushes and HEPA-filtered vacuums. The process improves indoor air quality by eliminating dust buildup, allergens, and microbial growth in residential and commercial HVAC systems. Services include dryer vent cleaning, kitchen exhaust maintenance, and post-renovation duct sanitization with equipment-specific cleaning protocols.
People
Sam Fernandez
CEO & Founder
Sam founded Restoration North to combine technical expertise with personalized service. With IICRC-certified teams under his leadership, he specializes in insurance claim navigation and complex restoration projects. His hands-on approach ensures client satisfaction through transparent communication and quality control across all service areas.
Questions
What emergency services are available 24/7?
We provide 24/7 response for water damage, fire and smoke cleanup, mold emergencies, biohazard situations, and storm-related damage. Our certified technicians arrive within hours to begin mitigation and prevent further property loss.
How does the insurance coordination process work?
Our team directly handles documentation, estimates, and communication with insurance providers. We maintain transparency throughout claims processing while advocating for comprehensive coverage of restoration needs in residential and commercial properties.
Are your technicians certified for specialized services?
All field personnel hold IICRC certifications in water restoration, fire damage repair, and mold remediation. This ensures adherence to industry standards and proper execution of complex restoration protocols using approved methodologies.
What areas do you service?
While based in McCall, Idaho, we serve residential and commercial clients across Valley County and surrounding regions. Emergency response includes both immediate mitigation and long-term reconstruction services for properties requiring extensive restoration.
Can you handle high-profile client requirements?
Our Private Client Group follows strict privacy protocols including NDAs, discreet crews, and flexible scheduling. We accommodate special needs for luxury properties and commercial clients requiring confidential handling of restoration projects.
Reviews (3)
Toni E.
Jun 20, 2021
Report
Our carpets were filthy from renters. We called Restoration North to see if they would be able to clean our carpets within two days. Not only did Restoration North fit us in but cleaned our carpets looking like they were brand new!!! I have to say it's been a couple weeks and the citrus scent is still in our home. I absolutely love the clean scent. I attached photos to show how amazing this company is. The owner Colt Schroeder is extremely professional and knowledgeable. Not once did he lower the bar! He has very high standards. He and his amazing son have great work ethics. They truly
Megan McMahan
Mar 13, 2020
Report
Colt did an amazing job cleaning our carpet. It didn't take him long and he even did a little extra for us because we're having a baby. HIGHLY recommend Restoration North!!! We will be using them again!
Carolyn Fletcher
Jul 31, 2019
Report
Colt did an amazing job deep cleaning our furniture and made it look bright & new again. His carpet cleaning skills were excellent also. Very courteous, prompt, conscientious service that we appreciated very much. Thank you. Carolyn F, Mccall