Business Details
26 Years
experience
Emergency
services
Trusted Facility Maintenance & Construction Services Nationwide
Professional Retail Services (PRS) has been a trusted leader in commercial facility maintenance and specialty construction since 2000. Our team combines cutting-edge technology with client-specific needs to deliver cost-effective, productivity-enhancing solutions across the United States, Canada, and Puerto Rico. As a woman-owned business, we prioritize building long-term relationships through our 4Cs of Diamond Level Service: Commitment, Consistency, Creativity, and Communication.Our dedicated project managers oversee every detail, from timelines to budget management, ensuring seamless execution for multi-site projects, renovations, and emergency storm preparedness. With a focus on preventative maintenance programs, we help clients reduce costs while maintaining pristine facilities. Our affiliations with specialized service providers and nationwide reach enable us to deliver reliable, scalable solutions tailored to each client's unique requirements.
Services
Facility Maintenance
Preventative Maintenance
Hurricane/Storm Services
Multi-Site Projects
ADA Compliance
Carpentry/Handyman
Electrical/Lighting
Landscaping/Snow Removal
Power Washing
Signage
Details
- Year established: 2000
Highlights and features
- We offer over 20 years of experience in commercial facility maintenance and construction.
- Our team provides nationwide service coverage across the US, Canada, and Puerto Rico.
- We implement customizable preventative maintenance programs to reduce client costs.
- Our dedicated project managers ensure timely, budget-conscious delivery for multi-site projects.
- We are proud to operate as a woman-owned and managed business.
Services
Facility Maintenance
Our facility maintenance services ensure commercial properties remain operational and well-maintained. We handle reactive repairs and routine upkeep across retail, restaurant, and corporate locations. Clients benefit from our nationwide network of technicians and rapid response times for urgent issues.
Preventative Maintenance
Customizable preventative maintenance programs reduce emergency repairs through scheduled inspections. Technicians use checklists and on-site materials to complete same-day repairs, minimizing trip charges. This approach maintains property condition while controlling long-term maintenance costs for businesses.
Hurricane/Storm Services
We provide hurricane preparedness solutions including window boarding, impact glass installation, and sandbag delivery. Our rapid deployment teams help businesses protect properties against storm damage through proactive measures and emergency response services.
Multi-Site Projects
Our project managers coordinate complex multi-site initiatives like renovations, store closings, and seasonal pop-up locations. We handle timelines, budgeting, and resource allocation while maintaining brand consistency across all locations during construction or rebranding efforts.
ADA Compliance
We ensure commercial properties meet Americans with Disabilities Act requirements through specialized modifications. Services include installing accessible door hardware, signage, and facility upgrades to maintain compliance while improving customer accessibility across retail and corporate locations.
People
Kathleen Larmour
Vice President
Kathleen Larmour leads strategic operations at Professional Retail Services, leveraging 20+ years of facility management expertise to ensure client satisfaction across North America.
Amanda Procida
Director Of Operations
Amanda Procida manages day-to-day operations, coordinating nationwide service delivery and maintaining quality standards for all facility maintenance and construction projects.
Cassandra Blades
National Sales Manager
Cassandra Blades develops client relationships and expands service offerings, focusing on tailored solutions for national retail and corporate clients across multiple industries.
Questions
What geographic areas do you service?
We provide facility maintenance and construction services across the United States, Canada, and Puerto Rico through our nationwide network of technicians.
Do you offer emergency repair services?
Yes, we provide emergency response for storm damage, broken equipment, and other urgent facility issues with rapid deployment teams available 24/7.
What industries do you work with?
We specialize in serving retail chains, restaurant groups, corporate offices, and property management companies with facility maintenance and construction needs.
Can you handle multi-location projects?
Our project managers coordinate large-scale initiatives across multiple sites, maintaining consistent quality and timelines while managing budgets for national brands.
Do you provide preventative maintenance programs?
Yes, we create customized preventative maintenance plans to reduce emergency repairs, using scheduled technicians with pre-stocked materials for efficient service.
Are you a woman-owned business?
Professional Retail Services is proud to be a woman-owned and operated company with leadership positions held by experienced female executives.
Reviews (6)
Marcos Estrada
Mar 26, 2021
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The five stars say it all. By far one of the best facility maintenance companies in the industry. The project managers and their assistants are very personable and professional. Their response time on issues are bar setting. Would highly recommend them.
April Morrison
Feb 01, 2020
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We started working with PRS a few years ago and they are one of only a handful of solid, trustworthy service companies out there. Payment is always on time, we never have to call and BEG for our money, account supervisors are on top of their games and Nicole Bartolomeo has fabulous hair (and is equally as fabulous at her job). Great company to partner with.
Rhiannon Martinez
Sep 25, 2019
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I work for a national retailer, and PRS helps us immensely with our issues nationwide. Our account managers/coordinators Chris, Ozzy, Sunill and Amy provide us updates in a timely manner, and are professional with our store managers. They have been our advocate for pricing, and they select great sub contractors in each market. If there ever is a problem with the sub, PRS jumps on it right away and does their best to make it right. PRS does a great job for us!
Nahshon Thomas
Sep 15, 2019
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We have been working with PRS for a few years now, and their service has been exceptional. The staff is friendly, professional, and prompt. The company is very efficient in processing payments. Some of our go to staff members are Ozzy, Dani, Sunill , and Dev who are very knowledgeable about the ins and out of the jobs at hand. Communication between these staff members is very thorough and concise, which makes my job easier. I look forward future projects with this company and these guys.
Kara Crawford
Aug 24, 2019
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As a vendor for PRS, we have had nothing but great experiences. The staff is professional, courteous, and responsive, specifically Kayla and Angela who we work with on a regular basis. PRS makes for a seamless and easy work flow, enabling the client to receive prompt and exceptional service. Our invoices are always paid in a timely manner which is very important on the vendor side. Overall, Professional Retail Inc is a trusted and valuable partner!
All In Services
Aug 20, 2019
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Me and my company have been working with PRS several years now and it has been a wonderful relationship. They are very professional hence the name. Lol
I have mostly dealt with Nicole Bartolomeo Accounts Supervisor which has been a Pleasure each and every time we've spoken.
PRS is a great company to work with. Not to mention payments are always on time every time.. Would highly recommend PRS for all your needs..
I have mostly dealt with Nicole Bartolomeo Accounts Supervisor which has been a Pleasure each and every time we've spoken.
PRS is a great company to work with. Not to mention payments are always on time every time.. Would highly recommend PRS for all your needs..
