Business Details
50+ Years
experience
Emergency
services
Your Trusted Idaho Plumbing Experts
Master Rooter has been Idaho's trusted plumbing provider since 1948, serving Southern Idaho with honest, ethical service across three generations. Founded by Clyde Rackham, our company built its reputation on flat-rate pricing, technical expertise, and a commitment to treating every customer like family. Over 75 years of industry evolution, we've maintained our core values while adopting cutting-edge technology for septic systems, water heaters, and emergency plumbing services. Our locally owned operation now spans six locations, offering 24/7 emergency response and comprehensive solutions for residential and commercial clients.With certified technicians and state-of-the-art equipment, we combine tradition with innovation to deliver reliable plumbing, drain cleaning, and excavation services. Our 140+ years of collective experience ensures expert problem-solving for complex plumbing challenges, supported by a 100% satisfaction guarantee. As Idaho's Certified BioMicrobics FAST Provider, we specialize in advanced wastewater treatment systems while maintaining rigorous safety standards. Our growth reflects Southern Idaho's expansion, yet our commitment remains unchanged: providing trustworthy service with upfront pricing and lasting results.
Services
Plumbing Repair
Drain Cleaning
Septic Systems
Water Heater Installation
Hydro Jetting
Excavation Services
Water Softeners
CCTV Pipe Inspection
Grease Trap Cleaning
Emergency Plumbing
Details
- Year established: 1948
Highlights and features
- Locally owned & operated since 1948 with generational expertise
- 24/7 emergency response with rapid technician deployment
- Certified Journeyman Plumbers with industry-specific credentials
- Upfront pricing with no hidden fees or surprises
- 100% satisfaction guarantee on all plumbing services
Associations and certifications
- BioMicrobics FAST Provider
What people say
Quick and helpful service
Knowledgeable and friendly technicians
Professional and friendly
Exceptional job performance
Fantastic response time
Services
Plumbing Repair
Our licensed plumbers handle all residential and commercial plumbing repairs with 24/7 emergency availability. From leak detection to pipe replacement, we use modern diagnostic tools and maintain full compliance with Idaho plumbing codes. Our technicians carry extensive replacement parts inventory for immediate fixes.
Septic Systems
Comprehensive septic system solutions including installation, pumping, and maintenance. Our certified technicians handle aerobic systems and ETPS units with DEQ-compliant monitoring. We provide emergency septic repairs and routine maintenance contracts for residential and commercial properties.
Water Heater Installation
Full-service water heater solutions for traditional tank and tankless systems. Our factory-authorized technicians perform installations with extended warranties. We offer energy-efficient models and annual inspection programs to ensure optimal performance and longevity.
Hydro Jetting
Advanced hydro-jetting removes stubborn clogs and buildup using high-pressure water streams. This non-invasive method effectively clears sewer lines, restaurant grease traps, and municipal systems without pipe damage. Recommended for preventive maintenance to avoid backups.
Drain Cleaning
Professional drain cleaning services using cable machines and hydro-jetting equipment. Our technicians diagnose recurring clogs through CCTV inspections and implement lasting solutions. Available for residential bathrooms, kitchen sinks, and commercial drainage systems.
People
Clyde Rackham
Founder
Established Master Rooter in 1948, pioneering honest plumbing service in Idaho. Known as 'Grandpa' to all, he set the ethical foundation that guides our company today.
Larry Rackham
Second Generation Leader
Continued his father's legacy, expanding services while maintaining core values. Recognized for technical expertise that cemented our reputation for plumbing excellence in the Treasure Valley.
Lance Rackham
President
Third-generation leader since 2010, overseeing company growth to six locations. Balances modern innovation with family values, ensuring our 70+ year commitment to ethical service remains unchanged.
Questions
What areas do you service?
We serve all of Southern Idaho including Boise, Meridian, Nampa, Eagle, Kuna, Caldwell, Star, Middleton, Twin Falls, and Payette with 6 local service centers.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds immediately to plumbing crises including burst pipes, sewer backups, and water heater failures across Southwest Idaho.
Are your plumbers licensed and insured?
All our Journeyman Plumbers hold current certifications and we maintain full insurance coverage for residential and commercial plumbing services.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments. Financing options are available for larger plumbing projects and system replacements.
Do you provide warranties on your work?
Yes, we offer extended warranties on water heater installations and stand behind all work with our 100% satisfaction guarantee.
How can I schedule service?
Call us at (208) 955-8533 anytime or use our online request form for emergency or scheduled plumbing services.
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Reviews (5)
Elaina M.
Jan 05, 2022
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Thank you for helping me with our interior leak. Despite some logistical issues, it was taken care of as quick as possible.
Fredric Ridenour
Dec 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent service. Phil did a great job. Very professional. Definitely recommend.
Excellent service. Phil did a great job. Very professional. Definitely recommend.
Bud Eastman
Nov 19, 2021
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2nd time we've had Master Plumbing out for a job. Robert was awesome! Polite, professional, competent & not afraid to take on a complicated job. If you're trying to decide who to call, don't bother wasting your time looking anywhere else!
Melissa Homolka
Nov 17, 2021
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My shower, toilet and sink all were backed up with water pouring into the basement this morning. I called Master Plumbing, and from the sweet lady that answered the phone to Phil that came to fix my problem, they turned my disaster into a good experience. Phil arrived so quickly and even took the time to discuss other things I was thinking of getting done in the future. He was very open and honest when answering all my questions. I will definitely be using this company again.
William Lucy
Nov 05, 2021
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Robert long was great!!! He's our go to plumber in the future.. I definitely recommend him.. thanks Robert..
