Business Details
21 Years
experience
Emergency
services
Trusted HVAC Installation & Repair in Berlin, MD
Arctic Heating & Air Conditioning & Air Conditioning is a family-owned and operated HVAC company serving Maryland and Delaware since 2005. We specialize in residential and commercial heating, cooling, and air quality solutions with a focus on quality workmanship and customer satisfaction. Our team of experienced professionals provides 24/7 emergency services, same-day appointments, and comprehensive maintenance plans. We offer free estimates on system replacements, including infiltrometer testing for optimal home efficiency.Our technicians are trained to service all HVAC systems, including geothermal, solar, heat pumps, mini-splits, and traditional furnaces. We guarantee satisfaction with a 1-year warranty on all repairs and prioritize transparent communication throughout every service interaction. Our commitment to excellence has earned us a 5-star reputation through consistent, reliable service delivery across coastal communities.
Services
HVAC Repair
Heat Pump Installation
Air Quality Testing
Furnace Maintenance
Geothermal Systems
Details
- Year established: 2005
Highlights and features
- Family-owned business serving coastal communities since 2005
- 24/7 emergency HVAC services with no overtime charges
- Free system evaluations and infiltrometer testing included
- 1-year warranty on all repair and replacement services
- Certified technicians trained on all HVAC system types
What people say
Exceptional customer service
Knowledgeable technicians
Quick response times
Transparent pricing
Successful system replacements
Services
HVAC Repair
Our certified technicians provide 24/7 emergency HVAC repair services for residential and commercial properties. We diagnose and fix issues with air conditioners, furnaces, and heat pumps using factory-certified parts. Our same-day service guarantees arrival within hours of your call, with transparent pricing and no overtime charges between 8 AM-8 PM.
Heat Pump Installation
We install energy-efficient heat pump systems with expert sizing and configuration for optimal performance. Our installations include variable-speed models that reduce energy consumption while maintaining consistent comfort. Free consultations include system comparisons and available manufacturer rebates to help customers make informed decisions about their heating and cooling investments.
Air Quality Testing
Our indoor air quality assessments identify contaminants and recommend solutions for healthier living environments. We test for particulate matter, volatile organic compounds, and humidity levels using calibrated equipment. Recommendations may include air purification systems, ventilation upgrades, or humidity control solutions tailored to each home's specific needs.
Furnace Maintenance
Preventive maintenance plans extend equipment lifespan and improve efficiency through comprehensive inspections and adjustments. Our technicians clean components, check safety controls, and lubricate moving parts during annual or bi-annual visits. Regular maintenance reduces breakdown risks and maintains manufacturer warranty validity for residential and commercial HVAC systems.
Geothermal Systems
We design and install geothermal heating and cooling systems that leverage stable underground temperatures for maximum efficiency. Our engineers evaluate site conditions to create customized ground-loop configurations that meet specific heating and cooling demands. These systems qualify for federal tax credits and offer long-term savings through reduced utility bills compared to conventional HVAC equipment.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including installation, repair, and maintenance for air conditioners, furnaces, heat pumps, and geothermal systems in residential and commercial properties.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services with no overtime charges between 8 AM-8 PM for urgent heating and cooling needs.
What areas do you service?
We serve Berlin, Ocean City, and Salisbury in Maryland, plus Bethany Beach, Rehoboth Beach, and Lewes in Delaware, along with surrounding coastal communities.
Are financing options available?
Yes, we offer 9-month same-as-cash financing with approved credit for HVAC system replacements and major repair projects.
Do you provide maintenance plans?
We offer annual maintenance agreements that include two system check-ups per year to optimize performance and extend equipment lifespan.
What makes your technicians qualified?
Our technicians undergo continuous factory-certified training on the latest HVAC technologies and maintain current industry certifications for professional service delivery.
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Reviews (3)
Larry Thomas
Dec 22, 2021
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One of the finest contractors that I ever worked with. Installed a mini split system in my vacation home. Kept me updated on arrival times, who was performing the install, expected completion timing etc. The install crew were very professional and took a sincere attention to every detail during install and clean up. Polite and took the time to explain the system. Their parts and labor guarantee was best of all the companies that I researched and their pricing was totally in line to slightly better for the system that we purchased. Highly recommend this company!!!
Greg Riesett
Dec 21, 2021
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I would definitely recommend Arctic Heating. I called them at 9am and their technician was at my house at 11:30 am. He was very courteous and professional. He walked me through what he doing step by step. I could not ask for a better experience from the Customer Service Representative who answered my call to the Service Technician who fixed my issue.
Carol Hemp
Dec 14, 2021
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I would definitely recommend them. I’m always able to get an appointment quickly. The technicians are professional and extremely knowledgeable.
