Business Details
18 Years
experience
Emergency
services
Your Trusted HVAC Partner in Santa Fe, NM
Pro-Tech Air Conditioning & Heating has been serving Santa Fe and surrounding areas since 2008, built on 18 years of prior industry experience. Our family-owned business combines technical expertise with local knowledge to address New Mexico's unique climate challenges. As NATE-certified technicians and BBB-accredited professionals, we deliver HVAC solutions tailored to residential and commercial needs. Our Carrier Factory Authorized Dealer status reflects our commitment to quality equipment and service excellence.We prioritize community investment through local hiring, sponsorships, and personalized service. With 24/7 emergency availability and service agreements, we ensure year-round comfort while maintaining over 100 combined years of technical expertise. Our values emphasize transparency, reliability, and customer-centric solutions, including free estimates and financing options.
Services
Air Conditioning
Heating
Indoor Air Quality
Commercial HVAC
Maintenance Plans
Details
- Year established: 2008
Highlights and features
- Family-owned since 2008 with 18+ years of prior industry experience
- 24/7 emergency HVAC services available year-round
- BBB-accredited with Carrier Factory Authorized status
- Free in-home consultations and installation estimates
- Locally invested with community-focused service approach
Associations and certifications
- BBB
- Carrier Factory Authorized Dealer
What people say
Excellent service
Professional and reliable
Awesome job
Knowledgeable staff
Prompt and courteous
Services
HVAC Repair
Our NATE-certified technicians provide prompt HVAC repairs for residential and commercial properties. We diagnose and fix issues with air conditioners, furnaces, and heat pumps while minimizing system downtime. Emergency services are available 24/7 to address urgent comfort needs in Santa Fe's extreme temperatures.
HVAC Installation
As Carrier Factory Authorized Dealers, we install energy-efficient heating and cooling systems tailored to New Mexico's climate. Our team handles system sizing, ductwork design, and proper equipment placement to ensure optimal performance and energy savings for homes and businesses.
Maintenance Plans
Our service agreements include biannual system tune-ups, priority emergency service, and labor warranties. Regular maintenance extends equipment lifespan, improves energy efficiency, and reduces unexpected breakdowns through proactive component inspections and cleaning.
Indoor Air Quality
We offer comprehensive IAQ solutions including air filtration systems, UV light purification, and duct cleaning services. These solutions address allergens, mold, and contaminants while improving respiratory health and HVAC system efficiency in Santa Fe's arid climate.
Commercial HVAC
Our commercial services include customized HVAC installations, 24/7 emergency repairs, and maintenance programs for businesses. We specialize in systems for retail spaces, offices, and industrial facilities while ensuring compliance with energy efficiency standards.
People
Matthew Madrid
President
With 18 years of HVAC experience, Matthew founded Pro-Tech in 2008. He leads our team of certified technicians while maintaining active involvement in community programs and local youth sports sponsorships.
Questions
What HVAC services do you offer in Santa Fe?
We provide air conditioning, heating, indoor air quality solutions, commercial HVAC services, and maintenance plans for residential and business clients.
Are you available for emergency HVAC repairs?
Yes, our 24/7 emergency service responds to HVAC breakdowns at any time, including nights, weekends, and holidays.
Do you offer financing options for HVAC installations?
Yes, we provide flexible financing options to make HVAC upgrades more affordable for homeowners and businesses.
What makes Pro-Tech different from other HVAC companies?
We combine local expertise with Carrier-certified technicians, BBB accreditation, and 100+ years of combined team experience while maintaining family-owned personalized service.
Do you service all HVAC equipment brands?
Yes, our technicians work on all makes and models while specializing in Carrier product installations.
What areas do you serve?
We serve Santa Fe, Rio Rancho, Eldorado, Espanola, Los Alamos, Pojoaque, Tesuque, and White Rock.
Reviews (4)
Tino Padilla
Dec 15, 2021
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Absolutely worth the wait. And honest
Technician (Dakota). Much less we
Paid then expected. Great company. Highly recommended.
Technician (Dakota). Much less we
Paid then expected. Great company. Highly recommended.
Jackie S.
Dec 13, 2021
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Your driver nearly killed me while I was riding my bicycle on Alameda around 12:30 today. Instead of apologizing when I looked for an explanation he told me to get off the road and laughed. Bikes belong on the road and you need a license plate on your truck. What they did to me is illegal and potential homicide.
Dotti
Nov 29, 2021
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In a word, FANTASTIC! I feel as though I've finally found the right company for the job. I bought a new home a couple of months ago and it came with some HVAC issues. They have been by twice to trouble shoot the cooling in September and the Heating in November. Both times the mystery was solved in short order. Additionally, because the cooling system is old and inefficient, I've used them for the replacement. Once again, an stellar experience. I would highly recommend them to anyone in need of HVAC help. I've now had experience with 6 of their technicians and 2 members of their office staff and
Sant Saroop Singh K.
Sep 05, 2021
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I just had 3 Diakin multiple splits with a single Condenser unit installed. Both the consultation and installation went seamlessly........I am very much satisfied with ALL in this company, with whom I had contact with during this process: from Patrick, the owner......to the workers that came out to do the actual job. All were very INFORMED, PROFESSIONAL, and COURTEOUS! Can't PAY for all of that! Yet, my 'research' prior to their installation......resulted in MY choice of manufacturer [DIAKIN], at a cost of LESS THAN HALF that quoted by competitor comparisons! I HIGHLY RECOMMEND
