Greg and his team were extremely ethical, professional and thorough in their handling of our flooded basement. We were not in town and yet he made us feel as though we were right there with him as he took care of our basement water problem! He sent photos and texts frequently that allowed us to monitor the progress in our basement.
When Greg arrived my finished basement was a soggy mess. Smelly, nasty, and despite my best efforts going in the wrong direction. A broken water line had drenched my carpeted floors with hot water for hours, and it got wet enough to start ruining walls, furniture, and more. I was truly at the end of my rope!
Greg arrived promptly and assessed the extent of the damage, and after a thorough explanation of what to expect, how to better coordinate with my insurance, and answering my many question, got to work. It was not a fast process because he took painstaking time to ensure the job was done right. When he was finished my soggy mess was a clean slate to begin the process of reconstructing things.
When Greg arrived my finished basement was a soggy mess. Smelly, nasty, and despite my best efforts going in the wrong direction. A broken water line had drenched my carpeted floors with hot water for hours, and it got wet enough to start ruining walls, furniture, and more. I was truly at the end of my rope!
Greg arrived promptly and assessed the extent of the damage, and after a thorough explanation of what to expect, how to better coordinate with my insurance, and answering my many question, got to work. It was not a fast process because he took painstaking time to ensure the job was done right. When he was finished my soggy mess was a clean slate to begin the process of reconstructing things.
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