Genesis Carpet Cleaning

Business Details

23 Years

experience

Emergency

services

Professional Carpet & Upholstery Cleaning Services

Genesis Carpet Cleaning has served the San Jose community since 2003, delivering professional and detail-oriented carpet and upholstery cleaning services. With over two decades of experience, we utilize industry-leading equipment and eco-friendly solutions to address even the toughest stains, leaving homes and businesses fresh and revitalized. Our family-owned business prioritizes customer satisfaction through transparent pricing, advanced steam and dry cleaning techniques, and a 100% satisfaction guarantee, including free re-cleaning within five days if needed. Our team undergoes rigorous training in stain removal, hot water extraction, and customer service to ensure exceptional results for residential and commercial clients.

Services

Carpet Cleaning Area Rug Cleaning Upholstery Cleaning Pet Stain Removal Mattress Cleaning

Details

Year established: 2003

Highlights and features

We use eco-friendly, non-toxic cleaning agents safe for families and pets.
Our RX-20 tool scrubs deep into carpets for maximum stain removal.
24/7 emergency services for urgent cleaning needs.
100% satisfaction guarantee with free re-cleaning within 5 days.
Over 20 years of experience serving residential and commercial clients.

What people say

Excellent service Professional technicians Pet stain removal Quick drying time Transparent pricing

Website

Update Listing

Services

Carpet Cleaning

Our professional carpet cleaning uses truck-mounted hot water extraction systems heating to 225F at 700 PSI for deep cleaning. The RX-20 rotating tool scrubs fibers at 650 RPMs to remove embedded dirt and stains. We apply enzyme-based solutions that break down proteins in common stains while preserving carpet warranties through manufacturer-compliant methods.

Pet Stain Removal

Specialized pet stain and odor removal targets urine, feces, and dander using enzymatic cleaners that eliminate odor sources. Our technicians treat padding layers and apply deodorizing treatments to prevent recurring smells. This service restores carpets to hygienic conditions while protecting fibers from pet-related wear.

Upholstery Cleaning

Upholstery cleaning revitalizes sofas, chairs, and mattresses using gentle yet effective solutions safe for fabric and leather. The process removes embedded dirt, allergens, and stains through low-moisture techniques that dry quickly without damaging materials. Technicians use specialized tools to clean crevices and fabric weaves thoroughly.

Mattress Cleaning

Mattress cleaning eliminates dust mites, allergens, and stains through deep-cleaning processes using non-toxic solutions. Our technicians employ steam cleaning and spot treatment for stains while ensuring complete drying to prevent mold growth. This service extends mattress lifespan and improves sleep environment quality.

Area Rug Cleaning

Area rug cleaning combines gentle hand-washing techniques with powerful extraction to preserve fibers and dyes. We treat rugs individually based on material type (wool, silk, synthetic) and apply appropriate cleaning solutions. The process includes stain removal, deodorizing, and air-drying to maintain rug integrity and appearance.

People

Andrew Gonzalez

Owner/Operator

Andrew Gonzalez founded Genesis Carpet Cleaning in 2003, growing it from a single van to an industry leader. With over 20 years of experience, he oversees daily operations and ensures quality standards. Andrew personally trains technicians and maintains equipment through his father-in-law's mechanical expertise.

Questions

How often should I have my carpets professionally cleaned?

We recommend cleaning every 6-12 months depending on foot traffic and usage to maintain appearance and longevity.

Do you offer emergency cleaning services?

Yes, we provide 24/7 emergency services for urgent spills, pet accidents, or water damage situations.

What areas do you serve?

We serve all of Santa Clara County, including San Jose, Santa Clara, and surrounding communities.

Are your cleaning products safe for pets and children?

Yes, we use non-toxic, eco-friendly solutions that are safe for families and pets after drying.

Do you guarantee your work?

We offer a 100% satisfaction guarantee with free re-cleaning within 5 days if results don't meet expectations.

How long does carpet cleaning take?

Drying time is 4-6 hours. Cleaning duration depends on area size but averages 1 room per 20-30 minutes.

Reviews (7)

Write a Review

Danielle Ratliff

Dec 05, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness
Professional and friendly staff, work completed on time with great care.
Service:Clean carpet

Drew Van Horne

Nov 29, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The Genesis technician arrived on time and performed the cleaning including Scotchguarding as advertised. He was friendly and even gave us a couple of tips on how to remove stubborn spot stains. Thanks!
Service:Clean carpet

Debra Rai

Nov 17, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The best carpet cleaning. They get stains out no one else can. Not exaggerating. Worth every penny.
Service:Clean carpet

Gilbert Ayala

Nov 15, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
This was an amazing service. I am very happy with my service. If you are looking for a true cleaning, a great price, and a 5 star service. Genesis is it! Johnny was very helpful, and provided amazing quality service all around ! Thank you!

John Hawley

Oct 26, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Because of COVID, this cleaning was long-overdue. This demanded a lot of hard work, and Jonathan was not only thorough and persistent, but also friendly. I have used Genesis's cleaning services in the past, and most definitely will do so again. Next time I won't procrastinate so long!
Service:Clean carpet

Tony Griffin

Jul 24, 2021 Report

Positive:Professionalism,Punctuality,Quality,Value
What a great place!! Could not be more happy with the outcome
Service:Clean area rugs

Evgeniy Zhidkov

Jul 19, 2021 Report

Andrew was awesome. We just moved in and the landlord missed carpets cleaning apparently.
Andrew came the next day and fixed everything. Just look at the picure, its better than thousand words. Highly recommend!