Business Details
50 Years
experience
Emergency
services
Your Trusted HVAC Partner in Columbus, OH
Custom Air has been a trusted name in residential and commercial HVAC services since 1976. Founded on principles of integrity and customer-centric service, we specialize in heating, cooling, indoor air quality, and water heater solutions tailored to the unique needs of homeowners and businesses in Columbus, Dublin, and Delaware, OH. Our team of certified technicians delivers exceptional workmanship backed by a 1-year warranty, ensuring every project meets the highest standards of quality and safety. We prioritize upfront pricing, 100% satisfaction guarantees, and transparent communication to build lasting relationships with our clients.With 49 years of local experience, we combine cutting-edge technology with time-tested expertise to provide energy-efficient systems that enhance comfort and reduce operating costs. Our commitment to excellence is reflected in our BBB A+ rating, 11 safety awards, and recognition as an Angie's List A-rated contractor. From emergency repairs to system installations and maintenance plans, we approach every job with professionalism, respect, and a focus on protecting both your property and our team. Through our Service To Others program, we extend our dedication to community improvement beyond HVAC services.
Services
AC Repair
Furnace Installation
Heat Pumps
Indoor Air Quality
Maintenance Plans
Water Heaters
Ductless Systems
Geothermal HVAC
Details
- Year established: 1976
Highlights and features
- 100% Customer Satisfaction with upfront pricing and satisfaction guarantee
- Exceptional Workmanship backed by 1-year workmanship warranty
- Trusted Partnerships with manufacturer warranties and tailored coverage
- Unmatched Quality from duct fabrication to installation
- Safety First approach protecting both clients and team members
Associations and certifications
- BBB A+
- ISO 9001
- ISO 14001
- Angie's List A-Rated Contractor
What people say
Reliable service
Professional technicians
Upfront pricing
Prompt emergency response
Quality installations
Services
AC Repair
Our AC repair service addresses all cooling system issues with prompt diagnostics and efficient solutions. We handle refrigerant leaks, compressor failures, thermostat malfunctions, and electrical component repairs for all makes and models. Technicians provide 24/7 emergency service with upfront pricing and honest recommendations to restore summer comfort quickly.
Furnace Installation
Professional furnace installation ensures optimal efficiency and comfort. We offer high-efficiency models with proper sizing, system testing, and post-installation inspections. Our technicians install top brands while focusing on energy savings, quiet operation, and seamless integration with existing ductwork for long-term performance.
Ductless Mini-Split
Ductless mini-split systems provide flexible heating and cooling for homes without ductwork. We handle precise installation, system calibration, and operation training. These energy-efficient systems allow individual room temperature control while maintaining quiet operation and modern aesthetics.
Indoor Air Quality
Our IAQ solutions improve home air quality through advanced filtration, purification, and ventilation systems. Services include whole-home air purifiers, humidity control, UV germicidal lights, and duct cleaning to reduce allergens, eliminate odors, and maintain healthy indoor environments.
Maintenance Plans
Custom Air's maintenance plans extend equipment lifespan while preserving warranties. Semi-annual visits include safety inspections, component cleaning, system testing, and performance optimization. Members receive 10% labor discounts, priority emergency service, and comprehensive system health assessments to prevent unexpected breakdowns.
Questions
What HVAC services does Custom Air offer?
We provide full-service HVAC solutions including AC repair, furnace installation, heat pumps, ductless systems, indoor air quality improvements, water heater services, and maintenance plans for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for urgent heating and cooling issues with dedicated technicians available for immediate response in our service areas.
What financing options are available?
We offer flexible financing options for HVAC replacements and major repairs with approved credit, making it easier to invest in energy-efficient systems without upfront costs.
Are maintenance plans worth it?
Our maintenance plans extend equipment lifespan, improve efficiency, and preserve warranties. Members receive semi-annual tune-ups, 10% discounts on repairs, and priority emergency service for year-round system reliability.
What areas do you serve?
We serve Columbus, Dublin, Delaware, and surrounding communities in Ohio with comprehensive HVAC services from three convenient locations across the region.
Videos
